https://store-images.s-microsoft.com/image/apps.62200.77c2153b-28eb-42bb-a41e-15541d92c3d3.38063536-cc12-40bd-89f5-7988e179a751.9e4b4646-5ed4-455e-a7ac-04d1c68e2c73

UNFYD®WORKS

by SmartConnect Technologies Pvt. Ltd

Enterprise DxP platform, offering omni-channel collaboration, seamless digital adoption

Provides an integrated workspace, for social / digital communication & collaboration, alongside business process tools like ticketing, CASE Management, knowledge portal and cognitive capabilities.
Enterprises engaged in customer / dealer / partner or any experience management (sales / marketing / services) will find our tools, extremely helpful, to handle their conversations, from a single-window, with ease of access to enterprise data, all in one window.
Enterprises are struggling to handle these external conversation across various tools, with silo'd datasets, which mars the entire experience / engagement with their outside world. By bringing all these conversations / communications, with cognitive capabilities across voice, video, integrated knowledge suite, enterprises can bring significant operations efficiency, enhance QoS, reduct TAT and deliver a better experience.
Our DxP platform enables enterprises to deploy end-2-end operations across Sales, Marketing, Services, with seamless integration across social / digital channels, third-party datasets, to drive operations, enhance operations through AI....

At a glance

https://store-images.s-microsoft.com/image/apps.7526.77c2153b-28eb-42bb-a41e-15541d92c3d3.38063536-cc12-40bd-89f5-7988e179a751.2f79d06e-4d15-42ae-9f51-24cea87d386e
https://store-images.s-microsoft.com/image/apps.55605.77c2153b-28eb-42bb-a41e-15541d92c3d3.38063536-cc12-40bd-89f5-7988e179a751.ecabf4fb-51da-4d54-bbf5-7046d31e4da5
https://store-images.s-microsoft.com/image/apps.62387.77c2153b-28eb-42bb-a41e-15541d92c3d3.38063536-cc12-40bd-89f5-7988e179a751.5fb18ceb-284c-4d24-a763-93b57a2a579e
https://store-images.s-microsoft.com/image/apps.65212.77c2153b-28eb-42bb-a41e-15541d92c3d3.38063536-cc12-40bd-89f5-7988e179a751.fff0f2e1-1966-4486-bcf6-554f2b7451c5
https://store-images.s-microsoft.com/image/apps.1378.77c2153b-28eb-42bb-a41e-15541d92c3d3.38063536-cc12-40bd-89f5-7988e179a751.0cf8ef7e-862b-4672-a0c0-c28555484359