All-channel business communication solution, now a native application for Microsoft Teams.

Solgari's proven all-channel contact center (as a service) technology can be configured and live within days for lightning-fast speed to value, delivering:

All communication channels (including Social Media) available seamlessly within the Microsoft Teams interface
Complete contextual data from previous interactions empowers the Agent to deliver rapid first call resolution and increased customer satisfaction
Full contact centre functionality for direct inbound and outbound conversations
Complete real-time, contact centre and all-channel (Voice, SMS, WhatsApp, Facebook Messenger) communications
Tier 1 carrier grade quality of service for voice communications integrated with Teams
Providing communications management control

Solgari for Microsoft Teams is bringing highly relevant industry-specific use cases to life for the 270m+ daily Teams users: Voice, SMS, WhatsApp, and Social Media channels for Customer Service and Sales.

Access

Solgari for Teams is a desktop app only and is not suitable for use on mobile devices

Bespoke pricing models available for 50+ users - contact sales@solgari.com for more information.

Solgari for Microsoft Teams is bringing highly relevant industry-specific use cases to life for the 270m+ daily Teams users: Voice, SMS, WhatsApp, and Social Media channels for Customer Service and Sales.

Solgari Contact Centre for Microsoft Teams

by Solgari