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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
Get Dynamics 365 Customer Service >
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Boomerang Intelligent SMS
Boomerang I-Comms Limited
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Apps
Automate engagement from Dynamics with conversational SMS Messaging
5.0
(2 ratings)
1 out of 60
SmartConnect AWS Contact Center CTI For Microsoft Dynamics 365
Maaz Technologies
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Enhance Customer Service with MT AWS SmartConnect's AI Omnichannel Contact Center Solution
2 out of 60
VeriLoan Loan Origination Solution for Banking
VeriPark
+2
Applicable to:
Sales
Customer Service
Omni-channel, omni-product loan origination solution for Retail, Corporate & Commercial Banking
5.0
(2 ratings)
3 out of 60
UAE Pass Sign
Gulf commercial group LLC
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Connector to integrate UAE pass Digital Signature in Your Business Workflow
5.0
(2 ratings)
4 out of 60
Argano CX Connect for Financial Services
Argano LLC
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Optimize customer experience with personalized and predictive interactions across all channels
5 out of 60
Report Scheduler
WORK 365
+3
Applicable to:
Marketing
Sales
Customer Service
Report Scheduler add-on enables easy scheduling of CRM data which is delivered via email.
5.0
(2 ratings)
6 out of 60
AMC's DaVinci for Dynamics 365
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Enhance your contact center experience for both agents and customers
5.0
(4 ratings)
7 out of 60
Performance Management for D365 Human Resources
Hubdrive
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Microsoft + Hubdrive = HR Excellence
4.3
(6 ratings)
8 out of 60
VeriTouch Customer Engagement CRM for Banking
VeriPark
+3
Applicable to:
Marketing
Sales
Customer Service
Customer Engagement CRM solution for the Financial Services Industry
4.7
(10 ratings)
9 out of 60
CleverReach Connector: Newsletter integration
datom GmbH
+3
Applicable to:
Marketing
Sales
Customer Service
Automatic synchronization between Microsoft Dynamics 365 and the newsletter provider CleverReach
5.0
(7 ratings)
10 out of 60
Service 360 Solution for Customer Service
PERSISTENT SYSTEMS LIMITED
+6
Applicable to:
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power Pages
Service 360 Solution is a NextGen Customer Service Solution Enabled by Generative AI
11 out of 60
Replication for Microsoft Dynamics 365
DBSync
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Replicate your Dynamics 365 instance into a local SQL Server for data mining and more.
12 out of 60
Recruiting Portal for Dynamics 365 Human Resources
Hubdrive
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Microsoft + Hubdrive = HR Excellence
4.8
(5 ratings)
13 out of 60
RightAnswers Connected Knowledge Management
Upland Software
+1
Applicable to:
Customer Service
Upland RightAnswers and Microsoft Dynamics
14 out of 60
FLS VISITOUR Field Service Scheduling and Route Optimization
FLS - FAST LEAN SMART
+5
Applicable to:
Sales
Customer Service
Field Service
Power Automate
Power Apps
Real-time dynamic scheduling for field service and workforce management
15 out of 60
Cobalt Association & Certification Management Software
Cobalt
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
The Only Complete Membership, Event, and Certification Management Solution Built on Dynamics 365
16 out of 60
Fin365 CRM for Financial Services
FinPal
+2
Applicable to:
Sales
Customer Service
Fin365 is a cloud based business and customer management system for financial services professionals
4.8
(10 ratings)
17 out of 60
InteractionSync for Amazon Connect from TTEC Digital
TTEC Digital
+1
Applicable to:
Customer Service
InteractionSync from TTEC Digital integrates Dynamics 365 Customer Service and Amazon Connect
18 out of 60
ScreenMeet for Omnichannel
ScreenMeet
+1
Applicable to:
Customer Service
Video Chat, Screenshare, Cobrowse and Remote Support
4.6
(21 ratings)
19 out of 60
Text, SMS, Instant Message, Chat + Dynamics 365 CRM - TextSMS4Dynamics
Inogic
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
SMS Integration for Dynamics 365 CRM - Reach Customers Instantly & Drive Sales with TextSMS4Dynamics
20 out of 60
aceDoc365
ace Neue Informationstechnologien GmbH
+3
Applicable to:
Sales
Customer Service
Power Apps
Component for document handling in Dynamics 365
21 out of 60
Whatfix for Dynamics
Whatfix, Inc
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Whatfix Digital Adoption Platform helps enterprises leverage the capabilities of Dynamics 365
4.8
(307 ratings)
22 out of 60
dox42 for Dataverse and D365 Document Automation
dox42
+6
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Apps
Generate documents from D365 CE & Dataverse with one click, design your templates in MS Office.
23 out of 60
Backbase Engagement Banking for Cloud for FSI
Backbase
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Backbase Engagement Banking, Backbase Digital Onboarding, Backbase Digital Banking
24 out of 60
Drag and Drop for Dynamics 365
Smart App Business Solutions Pty Ltd
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Drag and Drop for Dynamics 365
25 out of 60
Crowe CRM for Banking
Crowe LLP
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
Crowe CRM for Banking modernizes and automates bank operations with Dynamics 365
26 out of 60
iProperty Cloud for Property,Housing & Real Estate
TechLabs London
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
iProperty Cloud: Property & housing management platform for sales, lettings, contact center & more.
27 out of 60
Interactive Activity Timeline
Soluzione IT Services Pvt. Ltd.
+3
Applicable to:
Sales
Customer Service
Field Service
View activities and notes in an integrated & interactive vertical timeline manner.
5.0
(1 ratings)
28 out of 60
SharePoint Metadata Capture
Soluzione IT Services Pvt. Ltd.
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Capture document metadata while uploading document to SharePoint from Dynamics 365 CE
5.0
(2 ratings)
29 out of 60
Configurable checklist
Saina Cloud Consulting Services
+9
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Automate
Power Virtual Agents
Power Apps
Configurable checklist with parallel workflow in Power Apps integrated with Dynamics 365 Operations
30 out of 60
S Currency Rates for Dynamics 365
Solutionade
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Get access to real-time currency exchange rates and historical data for dozens of major currencies
31 out of 60
Task Management for Dynamics 365
Skyline Consultants LLC
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Manage All Your Tasks on One Platform in a few clicks. Assign. Prioritize. Use Subtasks.
5.0
(1 ratings)
32 out of 60
Insurance Management System
Adyatan Tech (OPC) Pvt. Ltd
+1
Applicable to:
Customer Service
Insurance
33 out of 60
GovWin Connector
TechnoMile
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Mixed Reality
Power Apps
GovWin IQ Connector
34 out of 60
Power Search for simple advanced find in Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Combining the simplicity of the Dynamics 365 search with the capabilities of the Advanced Find!
5.0
(1 ratings)
35 out of 60
Note Pro
MTC
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Add Microsoft Word or Note like Capability to Your CRM Entity Form
36 out of 60
Connection Explorer
Xrm Architects Limited
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
Visualise relationships between entities quickly and easily
37 out of 60
Touchdown - Suite Marketing
Touchdown
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Tous les outils marketing et vente intégrés dans votre Microsoft Dynamics 365.
4.0
(1 ratings)
38 out of 60
Workflow Engine and Task Management for PowerApps
Advvy
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Mixed Reality
Power Apps
Create workflow templates, deploy against any entity and manage tasks associated with that entity.
39 out of 60
Timeline
xRM Consultancy
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Displays time based data like Activities in an easy to read and visually pleasing way
3.3
(3 ratings)
40 out of 60
Commission 365
Pascalcase Software Private Limited
+5
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Power Pages
Commission 365 helps you create incentives for your sales agents.
5.0
(3 ratings)
41 out of 60
1Page
OAYAW, Inc.
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Project Operations
Power Apps
Power Pages
Supercharge your meetings with 1Page summary & conversation starters, minutes before every meeting!
42 out of 60
Enteract - CRM for Banking
Fiserv
+2
Applicable to:
Sales
Customer Service
Enteract from Fiserv is a comprehensive sales & service solution for retail & commercial banking.
43 out of 60
SmartBar for effective navigation and record count in Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Streamline your navigation in Dynamics 365 & enhance productivity by simplifying common tasks
4.5
(2 ratings)
44 out of 60
InCare
Innovaccer Inc
+1
Applicable to:
Customer Service
InCare built on Dynamics 365 Customer Service and Microsoft Cloud for Healthcare
45 out of 60
OneWorldSIS Student Information System
OneWorldSIS
+7
Applicable to:
Marketing
Sales
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
OneWorldSIS Student Information System and OneWorldSIS Portal Suite
46 out of 60
Intech's Dealer Management System
Intech Systems Pvt Ltd.
+5
Applicable to:
Sales
Customer Service
Customer Voice
Power Apps
Power Pages
Intech's DMS: Your Path to Sales Excellence Across Primary, Secondary, and Tertiary Channels.
5.0
(1 ratings)
47 out of 60
Hitachi Solutions Tools for Microsoft Dynamics 365
Hitachi Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Overcoming Barriers of Success and Adoption for Microsoft Dynamics 365
48 out of 60
VeriTouch Customer 360 on Microsoft Cloud for Financial Services
VeriPark
+3
Applicable to:
Sales
Customer Service
Power Apps
Providing a consolidated, 360-degree view of the customer’s relationship with your bank.
49 out of 60
proRM Fast Start - Resource and Project Management
proMX AG
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Resource and project management for Dynamics 365: tracking, approval, Project Gantt, invoicing
4.6
(11 ratings)
50 out of 60
Zap Time Entry - Case Time Tracking + Timesheet
Zap Objects
+2
Applicable to:
Sales
Customer Service
Track and log time spent across Cases or Projects!
51 out of 60
The Works Companion App
Forceworks
+10
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Mixed Reality
Power Automate
Power Virtual Agents
Power Apps
This is the companion App for our "The Works from Forceworks" Services as a Subscription model
52 out of 60
Hitachi Solutions Extended Field Service - Warranty Management
Hitachi Solutions
+3
Applicable to:
Customer Service
Field Service
Power Apps
Automatically track and manage customer asset warranty activity in Dynamics 365 for Field Service
53 out of 60
dot.Hospitality
Dot.Cy Developments Limited
+9
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power Pages
Guest Relationship Management platform for Luxury Hotels
54 out of 60
Touchdown - Marketing Suite
Touchdown
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
All the marketing and sales tools integrated within your Dynamics 365
3.3
(3 ratings)
55 out of 60
CRM for Nonprofits - Dynamics 365 Kickstarter
Beyond Key Systems
+4
Applicable to:
Sales
Customer Service
Power Automate
Power Apps
CRM for Nonprofits- Dynamics 365 Kickstarter for Volunteer, Donation and Fundraising Management
56 out of 60
Data Quality Studio (AI Powered)
To-Increase B.V.
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Apps
Monitor and correct duplicate data and perform historical data corrections.
57 out of 60
Vonage Contact Center for Microsoft Dynamics 365
Vonage
+5
Applicable to:
Sales
Customer Service
Field Service
Power Automate
Power Apps
Empower great customer experiences by integrating Vonage Contact Center with Dynamics 365.
58 out of 60
UDS Merge Tool
UDS SYSTEMS LLC
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Put your Dynamics 365 records in order using our handy add-on
5.0
(4 ratings)
59 out of 60
Dynamics PHONE SYSTEM
Dynamics Telephony
+4
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Unified Dynamics 365 and telephone system in one user interface.
60 out of 60
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