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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
Get Dynamics 365 Customer Service >
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Icons and Tooltips with D365
PhuocLe
+6
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Apps
Allow you customize Icons and Tooltips without help from your developer.
5.0
(1 ratings)
1 out of 60
SMS Integration for Dynamics 365
Magnetism
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Send and receive SMS's directly from within Dynamics 365
2 out of 60
MobiCure 2.0
Accellor Inc.
+4
Applicable to:
Marketing
Customer Service
Field Service
Power Apps
Full CRM solution featuring Patient 360, facilitating Patient Doctor Interaction and Health Summary
3 out of 60
Zap Copy / Clone / Duplicate Record
Zap Objects
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Clone or Copy records in Dynamics 365 CRM / Field Service / Power Apps in single click!
4.5
(2 ratings)
4 out of 60
Crowe Project Management
Crowe LLP
+3
Applicable to:
Sales
Customer Service
Power Apps
Project Management for Dynamics 365 is a comprehensive and easy-to-use project management solution.
5.0
(3 ratings)
5 out of 60
AutoMerge
Genbil Software
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
Intelligent Duplicate Detection and automatable multi-record merge
5.0
(1 ratings)
6 out of 60
Change Warden
Solution Park
+2
Applicable to:
Customer Service
Power Apps
Change Warden helps raising, tracking and approving the IT Changes
7 out of 60
LatLonGO for the Power Platform
we-do-IT Pty Ltd
+4
Applicable to:
Customer Service
Field Service
Power Automate
Power Apps
Use custom maps and add forms/inspection functionality to the map
8 out of 60
Custom Auto Numbering
Biztech Consulting & Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Mixed Reality
Automatically set incrementing ID numbers to your Dynamics 365 CRM records for any entity with.
3.7
(3 ratings)
9 out of 60
Crowe EditAble CRM Grid
Crowe LLP
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Build advanced Dynamics 365 Sub-Grids with point-and-click configuration module and robust API
5.0
(1 ratings)
10 out of 60
Travel Expense Management
Yokogawa Votiva Solutions
+9
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Automate
Power Virtual Agents
Power Apps
Travel Expense Management
11 out of 60
CRM for Aged Care
Mayasoft Pty Ltd
+3
Applicable to:
Marketing
Sales
Customer Service
A complete aged care solution for Australian aged care to manage enquiry, assessment & admission,
12 out of 60
ASC Recording Insights for Microsoft Cloud for Financial Services
ASC Technologies AG
+3
Applicable to:
Sales
Customer Service
Power Apps
Legally compliant recording, archiving and conversation insights for Cloud for Financial Services
13 out of 60
Crowe CRM for Insurance Brokers
Crowe LLP
+3
Applicable to:
Sales
Customer Service
Power Apps
BenefitsBridge for Dynamics 365 provides integrated agency management for employee benefits brokers
5.0
(1 ratings)
14 out of 60
Exeevo Omnicare Patient Engagement Platform
Exeevo Inc
+6
Applicable to:
Marketing
Customer Service
Field Service
Customer Voice
Power Virtual Agents
Power Apps
A CRM that Personalizes the Patient Journey and Handle Use Cases from Commercial to Clinical
15 out of 60
Hexa
Pricewaterhousecoopers (Dubai)
+5
Applicable to:
Sales
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Hexa automates and optimizes your business processes with AI, integrated with Power Platorm
16 out of 60
AutismCare
Chorus Software Solutions
+6
Applicable to:
Marketing
Sales
Customer Service
Power Automate
Power Virtual Agents
Power Apps
EHR built on Microsoft Cloud for Healthcare to empower Behavioral Health organizations
5.0
(2 ratings)
17 out of 60
Glympse for Field Service and Deliveries
Glympse
+2
Applicable to:
Customer Service
Field Service
Live location tracking and data to improve operations and customer experience
18 out of 60
Workforce Virtual Agent
PartnerSource Solutions
+2
Applicable to:
Customer Service
Power Apps
Virtual Agent Solution for Workforce Boards for chat integration
5.0
(1 ratings)
19 out of 60
iPayments - Credit Card Processing
iSolutions
+3
Applicable to:
Sales
Customer Service
Power Apps
Accept Credit Card payment directly inside of Microsoft Dynamics 365 Sales
5.0
(2 ratings)
20 out of 60
iProperty Cloud Housing
TechLabs London
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
iProperty Cloud Housing: Streamline your Housing Management with One Connected Platform.
21 out of 60
Datenqualität in Microsoft Dynamics 365 Marketing & Sales
ACS Informatik GmbH
+3
Applicable to:
Marketing
Sales
Customer Service
Lösungen für Datenqualität, Adressvalidierung und fehlertolerante Suche in Dynamics 365 CRM
5.0
(2 ratings)
22 out of 60
Incident Management System
African Ideas Corporation (Pty) Ltd
+3
Applicable to:
Customer Service
Field Service
Power Apps
Power App to manage local government incidents across different service types and processes on M365
23 out of 60
Crowe CRM for Wealth Management
Crowe LLP
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
Crowe CRM for Wealth Management helps financial advisors create more meaningful client relationships
24 out of 60
Gainsight
Gainsight Inc
+2
Applicable to:
Sales
Customer Service
The Gainsight Customer Cloud
4.7
(1000 ratings)
25 out of 60
Arango User Manager
arango ehf
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Operations
Power Automate
Power Apps
Arango User Manager is a powerful easy to use access and identity management tool for Dynamics 365
26 out of 60
Pendo for Power Platform and Dynamics 365
Pendo
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Drive application success with the #1 on-boarding, training and communication platform.
4.6
(1000 ratings)
27 out of 60
Auto Number
MTC
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Adding Number Control and Streamline CRM Entities.
1.0
(1 ratings)
28 out of 60
CRM Alerts
Nemely
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Extend Dynamics 365 with the power of instant push notifications and one tap responses and approvals
29 out of 60
Dynamics 365 Productivity Tools
Microsoft Dynamics 365
+1
Applicable to:
Customer Service
Productivity Tools for Dynamics 365 apps
5.0
(1 ratings)
30 out of 60
portatour® – sales-route planner – AppSource
impactit GmbH
+3
Applicable to:
Sales
Customer Service
Field Service
portatour® - The gold standard in automatic sales route-planning
31 out of 60
SightCall for Microsoft Dynamics 365
SightCall, Inc.
+2
Applicable to:
Customer Service
Field Service
Solve customer and field service issues instantly with AR and AI-powered remote video support
4.8
(21 ratings)
32 out of 60
Infinity Lookup - Multi Lookup for Dynamics 365
Magnetism
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Create seamless Multi Lookup fields for Dynamics 365 N:N Relationships
33 out of 60
Business Manager
Becloudsmart Pty Ltd
+6
Applicable to:
Marketing
Sales
Customer Service
Project Service Automation
Project Operations
Power Apps
Lookup tool allows you to do searches using ABNs within Dynamics 365
34 out of 60
CTI for Microsoft Dynamics and Avaya
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
CTI for Microsoft Dynamics and DaVinci for Avaya
35 out of 60
Fellowmind Anonymization
CRM Partners MembersLife
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Anonymize customer data or scramble your test database (GDPR/other privacy legislation)
5.0
(2 ratings)
36 out of 60
Signicat Sign for Microsoft Dynamics 365
Signicat AS
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Sign contracts with BankID, NemID, Finnish BankID and more.
5.0
(4 ratings)
37 out of 60
PensionSoft - Pension & Life Insurance CRM
Genbil Software
+2
Applicable to:
Sales
Customer Service
End-to-end CRM solution for pension and life insurance companies
38 out of 60
DocuSign Automation PowerApp
Exigo Tech Pty Ltd
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Save Time, Ditch Manual Efforts, and Improve Productivity with DocuSign Automation PowerApp
39 out of 60
RSM Disease & Outbreak Management
RSM Product Sales LLC
+2
Applicable to:
Customer Service
Power Apps
The complete management of over 70 diseases with contact tracing, outbreak and vaccine management.
40 out of 60
PayFabric®
Nodus Technologies
+3
Applicable to:
Sales
Customer Service
Field Service
Credit Card and ACH/ECheck Payment Processing within Microsoft Dynamics 365/CRM
41 out of 60
Seamless Autotask - Dynamics 365 Integration
Recursyv
+2
Applicable to:
Sales
Customer Service
Keep your business in sync by quickly integrating Autotask with Dynamics 365.
5.0
(27 ratings)
42 out of 60
EZ Buttons for Microsoft Dynamics 365
Azamba Consulting Group
+4
Applicable to:
Sales
Customer Service
Power Automate
Power Apps
Speed up routine tasks | Transform multiple steps into a single click
43 out of 60
ScreenMeet for Customer Service Hub
ScreenMeet
+1
Applicable to:
Customer Service
Enterprise Remote Support for the customer experience service evolution
4.6
(23 ratings)
44 out of 60
Expertflow Hybridchat Embedded in Dynamics CRM
Expertflow
+3
Applicable to:
Sales
Customer Service
Field Service
Hybrid chat agent gadget can be embedded in Dynamics CRM to receive/answer multichannel chat queries
45 out of 60
CRM Word Interface
Donaubauer AG
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Create complete Word documents directly from CRM
46 out of 60
Stripe for Dynamics 365 Sales - TAPP
Bluefort
+3
Applicable to:
Sales
Customer Service
Customer Voice
Stripe Integration for Microsoft Dynamics 365 Sales
47 out of 60
Automotive CRM
Konica Minolta IT Solutions Czech s.r.o.
+3
Applicable to:
Marketing
Sales
Customer Service
Sales tool for digital world, designed by car dealers themselves.
5.0
(4 ratings)
48 out of 60
Student Support and Wellbeing
Tribal Education
+6
Applicable to:
Marketing
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Deliver personalised student support with world-class engagement and self-service functionality
49 out of 60
Hitachi Solutions Engage for Health Plans
Hitachi Solutions
+3
Applicable to:
Marketing
Sales
Customer Service
Purpose Built Relationship Management for the Health Plan Industry
50 out of 60
Carma
Carma, Inc.
+3
Applicable to:
Sales
Customer Service
Power Apps
Foundational Network and Data Center Inventory links Sales, Revenue, Expenses and CRM to Assets
4.0
(2 ratings)
51 out of 60
CRM Picture
MTC
+3
Applicable to:
Marketing
Sales
Customer Service
Add Picture or Art Frame to Your Standard or Custom CRM Entity Form
52 out of 60
ITVT CRM Industry Solution
ITVT
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Mixed Reality
Power Virtual Agents
Power Apps
Vertical Customer Experience solution for manufacturing, automotive, chemical, pharma industry
53 out of 60
EvergreenWorx Maintenance Pro
EvergreenWorx
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Apps
Complete asset lifecycle and work order management in one convenient application.
54 out of 60
Drift
Drift.com, Inc.
+4
Applicable to:
Marketing
Sales
Customer Service
Power Virtual Agents
The Conversation Cloud that creates personalized experiences for your customers
55 out of 60
Hitachi Solutions Engage for Insurance
Hitachi Solutions
+3
Applicable to:
Marketing
Sales
Customer Service
Streamline and Optimize Your Operations with a Unified Solution Tailored for the Insurance Industry
56 out of 60
NDIS Plan Management for Dynamics 365
d365.Global Pty Ltd
+4
Applicable to:
Customer Service
Field Service
Power Automate
Power Apps
NDIS Plan Management automation for Dynamics 365 and Business Central
57 out of 60
Diabolocom for Microsoft Dynamics
DIABOLOCOM
+3
Applicable to:
Sales
Customer Service
Customer Voice
Diabolocom CTI for Microsoft Dynamics
58 out of 60
AvePoint Cloud Backup for Dynamics 365
AvePoint Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
AvePoint Cloud Backup for Dynamics 365
4.8
(43 ratings)
59 out of 60
Sales Stage Tracker for Dynamics 365
Intelegain Technologies
+3
Applicable to:
Sales
Customer Service
Power Apps
Duration tracker for Opportunities sales stages
5.0
(2 ratings)
60 out of 60
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