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Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Apps results for Customer Service
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Activity Timer
MTC
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Record Start/End Time of Your Activities Manually As Well As Automatically.
1 out of 60
Zap Time Entry - Case Time Tracking + Timesheet
Zap Objects
+2
Applicable to:
Sales
Customer Service
Track and log time spent across Cases or Projects!
2 out of 60
Power Platform Hospital Emergency Response App
Microsoft Dynamics 365
Power Platform Hospital Emergency Response App
5.0
(1 ratings)
3 out of 60
Lasernet Connector
Formpipe Software AB
+1
Applicable to:
Business Central
Create reports & documents quickly and simply for distribution and archive
5.0
(1 ratings)
4 out of 60
Telehealth platform
Psyalive
+1
Applicable to:
SaaS
Telehealth platform to be integrated in health corporates
5 out of 60
Tinx Amazon Connector
Tinx-IT
+1
Applicable to:
Business Central
Sell your products at Amazon marketplaces and download the FBA web orders into Business Central.
5.0
(1 ratings)
6 out of 60
Five9 Intelligent Cloud Contact Center for multisession applications
Five9
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams
7 out of 60
AI-Powered Voice Agent
calldesk
+1
Applicable to:
SaaS
Automate repetitive phone calls. Simply.
8 out of 60
Drag and Drop for Dynamics 365
Smart App Business Solutions Pty Ltd
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Drag and Drop for Dynamics 365
9 out of 60
Help Desk
ERP Connect Consulting LLC
+1
Applicable to:
Business Central
Help Desk Ticket Tracking Directly in Business Central
10 out of 60
NDIS Disability Healthcare for Dynamics 365
d365.Global Pty Ltd
+1
Applicable to:
Field Service
NDIS Disability Healthcare, onboarding, scheduling, claiming, payroll/NDIS/finance integration.
11 out of 60
ScreenMeet for Customer Service Hub
ScreenMeet
+1
Applicable to:
Customer Service
Enterprise Remote Support for the customer experience service evolution
4.6
(23 ratings)
12 out of 60
LS Express Hardware Station
LS Retail
+1
Applicable to:
Business Central
Hardware Station for LS Express. Enables more control over the physical drawers.
13 out of 60
Crowe CRM for Banking
Crowe LLP
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
Crowe CRM for Banking modernizes and automates bank operations with Dynamics 365
14 out of 60
Enghouse Voxtron Communication Center
Enghouse Interactive AB
+1
Applicable to:
SaaS
With VCC combined with Microsoft Teams you can collect all data on a single platform
15 out of 60
Medallia for Microsoft Dynamics 365
Medallia, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Medallia for Microsoft Dynamics 365
16 out of 60
Cherwell ITSM as a Service
Cherwell Software, LLC
+1
Applicable to:
SaaS
Cherwell IT Service Management (ITSM) anchors an organization's holistic service experience.
4.2
(158 ratings)
17 out of 60
AI Autocloser
Pascalcase Software Private Limited
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Resolve your cases quickly using AI Autocloser
18 out of 60
Prospect CRM Sales Pipeline Dashboard (Preview)
PROSPECTSOFT LTD
+1
Applicable to:
Power BI apps
Prospect CRM Sales Pipeline Analysis
19 out of 60
Connector 365 CTI for STARFACE
BELWARE GmbH
+1
Applicable to:
Business Central
Connect your Microsoft 365 Business Central environment with your STARFACE CTI solution.
20 out of 60
Aluno360
K2M Soluções Ltda.
+1
Applicable to:
SaaS
Aluno360 - Personalizando engajamentos com alunos
21 out of 60
HLi Customer Service Dashboard
HLI TUNISIA
+1
Applicable to:
Power BI apps
Customer Service Analytics Dashboard For Microsoft Dynamics 365 CRM
22 out of 60
Zap Copy / Clone / Duplicate Record
Zap Objects
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Clone or Copy records in Dynamics 365 CRM / Field Service / Power Apps in single click!
4.5
(2 ratings)
23 out of 60
FOIA solution for Dynamics 365
Merp Systems Inc
+1
Applicable to:
SaaS
FOIA solution for Dynamics 365 by MERP Systems Inc
24 out of 60
Hitachi Solutions Extended Field Service - Warranty Management
Hitachi Solutions
+3
Applicable to:
Customer Service
Field Service
Power Apps
Automatically track and manage customer asset warranty activity in Dynamics 365 for Field Service
25 out of 60
Tuvis for Dynamics 365
Tuvis Solutions LTD
+5
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Power Apps
Boost your Sales teams productivity by connecting D365 with personal WhatsApp & iMessage
26 out of 60
Apex Planner
APEX
+1
Applicable to:
Field Service
The shared calendar for Microsoft Dynamics CRM
5.0
(1 ratings)
27 out of 60
TeamViewer Remote Support for Dynamics 365
TeamViewer Germany GmbH
+3
Applicable to:
Sales
Customer Service
Field Service
Help your Customer Support and Sales team to do more with embedded Remote Support in Dynamics 365
3.3
(7 ratings)
28 out of 60
Social Media Management and Listening integrations
Orlo
+2
Applicable to:
Marketing
Customer Service
Social Media Management and Listening integrations for BizApps Social Media Management
4.6
(33 ratings)
29 out of 60
Peppermint CX365 Case & Matter Management
Peppermint Technology Limited
+1
Applicable to:
Power Apps
Designed for law firms to improve client service and boost productivity
30 out of 60
Case Management System Framework for Courts
Alfasoft srl
+1
Applicable to:
SaaS
Full life cycle Court Case Management System
31 out of 60
Solgari Customer Engagement for Dynamics 365
Solgari
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Enabling every employee to be a customer champion
5.0
(3 ratings)
32 out of 60
Yellow Messenger
Bitonic Technology Labs Private Limited
+1
Applicable to:
SaaS
Azure - Chatbot - Yellow Messenger
33 out of 60
Open CTI for Microsoft Dynamics and Avaya
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Open CTI for Microsoft Dynamics and DaVinci for Avaya
34 out of 60
The LeapXpert Communications Platform
LeapXpert Limited
+1
Applicable to:
SaaS
LeapXpert enables compliant communication from Microsoft Teams to consumer messaging platforms
35 out of 60
Subscription Management
MDC Nordic
+1
Applicable to:
Business Central
Manage recurring sales and subscription based business the easy way.
36 out of 60
Helpshift - Bots Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights around Bot activities and their performance
4.4
(378 ratings)
37 out of 60
Channel Payments Manager for Stripe
Suite Engine, LLC
+1
Applicable to:
Business Central
A payments workflow app that processes or requests payments and accounts for fees and payouts.
5.0
(1 ratings)
38 out of 60
Talkdesk connector for Microsoft Dynamics 365
Talkdesk, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Virtual Agents
Improve productivity and optimize operations by integrating Talkdesk with Microsoft Dynamics 365.
39 out of 60
TeamShare Case and Document Management
Lector ApS
+1
Applicable to:
SaaS
TeamShare is a SaaS based case, document, task and process management system for Microsoft365
40 out of 60
VeriTouch Customer Engagement CRM for Banking
VeriPark
+3
Applicable to:
Marketing
Sales
Customer Service
Customer Engagement CRM solution for the Financial Services Industry
4.7
(10 ratings)
41 out of 60
Social Messaging | ROGER365.io
ROGER365.io
+1
Applicable to:
SaaS
Integrate WhatsApp, Webchat, Facebook and SMS into Microsoft Teams!
42 out of 60
LS Express (NA)
LS Retail
+1
Applicable to:
Business Central
All the functionality you need in a retail POS. Available for North America.
3.3
(7 ratings)
43 out of 60
Relationship Charts
WaveAccess
+3
Applicable to:
Marketing
Sales
Power Apps
Relationship Charts is a fully configurable charting tool for Dynamics 365 CRM
1.0
(2 ratings)
44 out of 60
Competella Communication Suite
Competella AB
+1
Applicable to:
SaaS
A Contact Center and Attendant Console solution for excellent customer service with Microsoft Teams.
45 out of 60
Exeevo Omnicare Patient Engagement Platform
Exeevo Inc
+6
Applicable to:
Marketing
Customer Service
Field Service
Customer Voice
Power Virtual Agents
Power Apps
A CRM that Personalizes the Patient Journey and Handle Use Cases from Commercial to Clinical
46 out of 60
uWebChat License
Universal IT B.V.
+1
Applicable to:
SaaS
+included add-ins
+1
Secure omnichannel live chat, powered by Microsoft Teams and Azure OpenAI (GPT-4 language model)
5.0
(1 ratings)
47 out of 60
Seamless Freshdesk - Dynamics 365 Integration
Recursyv
+1
Applicable to:
Sales
Keep your business in sync by quickly integrating Freshdesk with Dynamics 365.
48 out of 60
PayFabric®
Nodus Technologies
+3
Applicable to:
Sales
Customer Service
Field Service
Credit Card and ACH/ECheck Payment Processing within Microsoft Dynamics 365/CRM
49 out of 60
Customer Service Essentials on PowerApps
C Centric Solutions Pvt Ltd
+1
Applicable to:
Power Apps
Customer Service Management Essentials, on PowerApps
50 out of 60
Nuance Contact Center AI
Nuance
+1
Applicable to:
SaaS
Contact Center AI for conversational engagements, biometric authentication, and agent efficiency
51 out of 60
ALVAO Service Desk
ALVAO
+1
Applicable to:
SaaS
+included add-ins
+2
ALVAO Service Desk consolidates all incidents and user requests via a single point of contact.
4.7
(37 ratings)
52 out of 60
Netcall Liberty Converse Integration for Microsoft Teams
Netcall Technology Limited
+1
Applicable to:
SaaS
Liberty Converse is an omnichannel contact centre solution that seamlessly integrates with MS Teams
53 out of 60
DEX Manager
SIA Interactive
+1
Applicable to:
SaaS
DEX Manager es una solucion de carteleria digital que le permite administrar una red de pantallas.
54 out of 60
Landis Call Recording for Microsoft Teams
Landis Technologies LLC
+1
Applicable to:
SaaS
Customer service call recording built specifically for Microsoft Teams & Office 365 Phone System.
55 out of 60
Fin365 CRM for Financial Services
FinPal
+2
Applicable to:
Sales
Customer Service
Fin365 is a cloud based business and customer management system for financial services professionals
4.8
(10 ratings)
56 out of 60
Incoming Delivery Dashboard
Nubetech SpA
+1
Applicable to:
Business Central
Incoming Delivery Dashboard is designed to find and manage easily expired incoming deliveries
57 out of 60
iDynamics Internal Notes
iDynamics Business Solutions
+1
Applicable to:
Business Central
Internal notifications for sales and purchase documents.
4.8
(17 ratings)
58 out of 60
Power BI voor TOPdesk
Victa
+1
Applicable to:
SaaS
Power BI voor TOPdesk
59 out of 60
Advanced RMA / Case Management
ERP Connect Consulting LLC
+1
Applicable to:
Business Central
The Easiest way to Manage Support Cases and RMAs in Business Central
60 out of 60
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