AppSource
Give feedback
Help + support
Saved items
Private plans
Just a moment, logging you in...
All
Apps
Categories
Industries
Consulting Services
Partners
Filters
Clear all
Products
Categories (1)
Industries
Trials
Pricing Model
Ratings
Compliance
Select a tier of app compliance and security.
Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Apps results for Customer Service
Showing results in apps.
View
related results in industry clouds
.
All results
Email Attachment Manager
MTC
+2
Applicable to:
Sales
Field Service
Move CRM Attachments and Notes to SharePoint or Azure or Both and Save your CRM Database.
1 out of 60
FieldConnect Online
FieldConnect Inc.
+1
Applicable to:
SaaS
Provide real-time field service information to your workforce and customer base anytime, anywhere.
2 out of 60
Field Service Pro Solution
LTIMindtree Limited
+4
Applicable to:
Customer Service
Field Service
Power Automate
Power Apps
Enhanced D365 Field Service to give a provide a comprehensive experience
3 out of 60
Local Government Accelerator
TechAir Group
+3
Applicable to:
Customer Service
Field Service
Power Apps
Help local government organizations quickly modernize their apps on Office 365 Government (GCC)
4 out of 60
Zap Email Parser (Parse Email to Any Record)
Zap Objects
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Parse Email data to create Dynamics 365 CE / Power Apps Records automatically.
5.0
(1 ratings)
5 out of 60
Claimlane Integration
TueTech
+1
Applicable to:
Business Central
Simplify Your Claims and Return Workflow
6 out of 60
Dynamics PHONE SYSTEM
Dynamics Telephony
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Unified Dynamics 365 and telephone system in one user interface.
7 out of 60
Clever Promotions
Clever Dynamics
+1
Applicable to:
Business Central
Would your sales benefit from having more flexibility around pricing and promotions?
8 out of 60
Serviceapp
ERPgruppen
+1
Applicable to:
Business Central
Take your service and support experience in Business Central to a new level
9 out of 60
ProScheduler WFM
Loxysoft
+1
Applicable to:
SaaS
Highly intuitive Workforce Management system with cutting edge optimization and real-time features
4.0
(3 ratings)
10 out of 60
SurveyMonkey MS Teams
Surveymonkey
+1
Applicable to:
SaaS
Seamlessly get feedback from your colleagues right within Teams with polls, surveys and quizzes
4.6
(1000 ratings)
11 out of 60
ODT Service
Open Door Technology
+1
Applicable to:
Business Central
Proactively manage your equipment service, maintenance, and inventory in Business Central.
12 out of 60
CentrePal Contact Center for Microsoft Teams
CentrePal Pty Ltd
+1
Applicable to:
SaaS
+included add-ins
+1
A fully-native Contact Center solution for Microsoft Teams
13 out of 60
Co-browsing and editing
OptimaTech Limited
+1
Applicable to:
SaaS
powerful tool that enables real-time collaboration with screen sharing, voice, video and annotations
14 out of 60
CoRover | BharatGPT | Gen AI Powered Human Centric Conversational AI Platform | AI Virtual Assistants (VideoBot, VoiceBot, ChatBot) | LLM | Generative AI
CoRover Private Limited
+1
Applicable to:
SaaS
CoRover Conversational AI Virtual Assistant - VoiceBot VideoBot ChatBot - Gen AI - LLM - BharatGPT
5.0
(1 ratings)
15 out of 60
Open CTI for Microsoft Dynamics and Amazon Connect
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Enhance your contact center experience for agents and customers with Dynamics and Amazon Connect
16 out of 60
eWay-CRM Activity Dashboard
eWay System s.r.o.
+1
Applicable to:
Power BI apps
Get a complete overview on your customer and user activities recorded in eWay-CRM. Stay in control.
5.0
(1 ratings)
17 out of 60
EBM (The Enterprise Bot Manager)
Filament
+1
Applicable to:
SaaS
Empowering enterprise teams to create, manage and scale engaging chatbots and digital assistants.
18 out of 60
UWhatsApp
Uzman CRM
+3
Applicable to:
Marketing
Sales
Customer Service
UWhatsapp is a solution to read/send whatsapp messages in Dynamics platform. (On-prem & Online)
5.0
(5 ratings)
19 out of 60
Folio3 WooCommerce Integration Connector
Folio3 Dynamics AX Services
+1
Applicable to:
Business Central
Sync your WooCommerce store & Microsoft Dynamic 365 Business Central
20 out of 60
CRM Banking Catalyst
Systems Limited
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Centralized banking CRM management solution with personalized and unified Omni channel experience.
21 out of 60
Akkodis Rapid Delivery Platform
Akkodis Consulting
+1
Applicable to:
SaaS
Akkodis Rapid Delivery Platform fast tracks your application deployments accelerating outcomes.
22 out of 60
G-Bank-CRM
Global ITS
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
GITS Bank CRM for Dynamics 365 Customer Engagement
23 out of 60
Equipment Maintenance for Microsoft Dynamics 365
d365.Global Pty Ltd
+2
Applicable to:
Customer Service
Field Service
Solution developed to enhance equipment maintenance for Microsoft Dynamics 365 Field Service
24 out of 60
AuditeCloud PowerOmnichannel for Dynamics 365
TALENTIUM
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Sales and Customer Service integration with WhatsApp, Facebook, Instagram and other social messenger
25 out of 60
Incident Management System
African Ideas Corporation (Pty) Ltd
+3
Applicable to:
Customer Service
Field Service
Power Apps
Power App to manage local government incidents across different service types and processes on M365
26 out of 60
ITKnocks Inspectus
IT Knocks Pty Ltd
+2
Applicable to:
Customer Service
Power Apps
Digitise inspection process with Inspectus
27 out of 60
Digital Signup
SOFTURA
+1
Applicable to:
SaaS
Registration Reimagined!
4.0
(12 ratings)
28 out of 60
lead2car
EY Global
+1
Applicable to:
SaaS
Improve the dealer's approach to customers
29 out of 60
NICE CXone Voice Connectivity for 365
NICE
+1
Applicable to:
SaaS
Global, carrier-grade voice services—delivered over a secure connection
4.5
(1000 ratings)
30 out of 60
ACE Business Management App for D365 CE
Aloye Computer Enterprises
+1
Applicable to:
Sales
Built to deliver customizable functionality for service-based companies as HVAC, Pest Control, Etc.
31 out of 60
Dynamics 365 Connected Store
Microsoft Dynamics 365
Dynamics 365 Solution providing workflow for Connected Store
32 out of 60
Clever Global Search
Clever Dynamics
+1
Applicable to:
Business Central
Wish you could view all your records in a single search?
33 out of 60
Aged Care in D365
DHRP
+6
Applicable to:
Commerce
Supply Chain Management
Operations
Finance
Project Operations
Human Resources
Aged Care in Microsoft Dynamics 365 for Finance and Operations
34 out of 60
Thomson Reuters ONESOURCE Indirect Tax Determination for Dynamics 365 Customer Engagement CRM
Thomson Reuters
+2
Applicable to:
Sales
Customer Service
Industry standard for VAT, GST, sales tax and use tax
35 out of 60
Intelligent Communications Manager
Maaz Technologies
+1
Applicable to:
Business Central
ICM AI hybrid chat provides contact centers a consistent Omni-channel customer experience
36 out of 60
Signal 311 & Citizen Engagement Municipality CRM
Frequency Foundry Inc.
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Municipality and Local government Service Request and Work Order Management
37 out of 60
EY Nexus for Banking
EY Global
+1
Applicable to:
SaaS
Accelerate and transform innovation in banking
38 out of 60
OneView
Rock Solid Technologies, Inc.
+1
Applicable to:
SaaS
Citizen relationship manager allows local governments to efficiently engage with their citizens.
5.0
(1 ratings)
39 out of 60
CloudTalk Connector
CloudTalk, s.r.o
+1
Applicable to:
Business Central
Get an overview of all your customer information, save time, and best quality via VoIP connections.
40 out of 60
QuizFlight.com
QuizFlight.com
+1
Applicable to:
SaaS
+included add-ins
+1
Gamified quiz creation platform
41 out of 60
KPMG Community Care
KPMG
+1
Applicable to:
SaaS
Designed to deliver person centred care from enquiry through to service delivery and billing.
42 out of 60
Pacejet Enterprise Shipping
Plumbline Consulting LLC
+1
Applicable to:
Business Central
Reduce shipping costs and streamline your shipping line with Pacejet shipping software.
4.0
(9 ratings)
43 out of 60
Minuba Connector
SystemConnect
+1
Applicable to:
Business Central
Integrér Minuba med Business Central
44 out of 60
Navertica POS Base
NAVERTICA a.s.
+1
Applicable to:
Business Central
Navertica POS Base helps you cover basic sales processes in your shops.
45 out of 60
Dynamics Tender Management - Transact
HSO Innovation
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Orchestrate winning tenders that can be managed and carried out with Flexible Workflows!
46 out of 60
RapidStart CRM with Dynamics 365 Business Central data
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Add a Dataverse-Based "Real" CRM to Business Central
47 out of 60
SuperOffice CRM
Superoffice AS
+1
Applicable to:
SaaS
SuperOffice is a cloud-based CRM solution designed to help you build strong business relationships.
48 out of 60
Five9 UCaaS Teams Adapter
Five9
+1
Applicable to:
SaaS
UC Adapter for Five9 Intelligent Cloud Contact Center and Teams
4.2
(350 ratings)
49 out of 60
Repair Center
HSO
+2
Applicable to:
Supply Chain Management
Operations
Increase Service Engineer Productivity with Repair Center
50 out of 60
KPMG VeloCITY 365
KPMG Canada
Provides efficient, streamlined, online solutions for Citizen service request management.
51 out of 60
Netcracker Digital Marketplace
NetCracker Technology
+1
Applicable to:
SaaS
Digital Marketplace For Your Business
52 out of 60
Desk365
Kani Technologies Inc
+1
Applicable to:
SaaS
+included add-ins
+1
Improve Your Customer Support with Desk365's Advanced Help Desk Software
5.0
(1 ratings)
53 out of 60
GreenRack Service
Techmien Corp.
+1
Applicable to:
SaaS
Manage and publish content with cross-platform analytics
54 out of 60
WMS Lite
Calsoft Systems
+1
Applicable to:
Business Central
Boost accuracy, efficiency, and visibility of your warehouse with this ERP-integrated solution
55 out of 60
iDynamics Incident Management
iDynamics Business Solutions
+1
Applicable to:
Business Central
Manage any vendor or customer related incident that happens during your daily operations.
4.6
(16 ratings)
56 out of 60
Feedback Collector
Consolidated Telecoms (Ctelecoms)
It helps to gather quick customer feedback impressions, comments or notes and share them in no time.
57 out of 60
ECLAIRS
Sambaash Pte Ltd
+1
Applicable to:
Business Central
A seamlessly integrated modular platform to transform your education organization into an EdTech
5.0
(8 ratings)
58 out of 60
Advanced Support & Security
RyanTech Inc
+1
Applicable to:
SaaS
Advanced support and security for quick help on your Office 365 products from U.S. based experts.
5.0
(6 ratings)
59 out of 60
UDS Business Data Masking Demo
UDS SYSTEMS LLC
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Hide tonnes of private data in Dynamics 365 at once
5.0
(5 ratings)
60 out of 60
Previous
4
5
6
7
8
Next