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ALVAO Service Desk

By ALVAO

ALVAO Service Desk provides a single point of contact for all in-company requests.

Microsoft preferred solution

Zoho CRM for Microsoft Office 365

By Zoho Corporation Private Limited

Integration to sync Microsoft Office 365 with Zoho CRM

Apptivo CRM

By Apptivo Inc

Manage and organize your business contacts, track leads and opportunities, track your sales funnel.

Wayfinding platform for people with disabilities

By LAZARILLO TEC SPA

Mobile maps platform to make your space and services more accessible for people with disabilities

Evercontact - keep your address book up-to-date

By Evercontact

Your contacts always up to date, AUTOMATICALLY

Zoho Desk

By Zoho Corporation Private Limited

The industry’s first context-aware help desk software that helps businesses focus on the customer.

Nimble CRM

By Nimble

+related add-ins

Download free add-ins with full capabilities when you get Nimble CRM:Outlook, Teams

Nimble is the Simple Smart CRM built for Office 365 teams that works for you, everywhere you work.

Sharp Patient Access Portal

By Unlimited Systems

Online Patient Payment Collection

Anywhere365 Cloud Contact Center for Teams and Dynamics

By Workstreampeople

Anywhere365 Web Agent is a full Dynamics 365 Cloud Contact Center platform and embedded client

Microsoft preferred solution

Customer, Vendor & Employee Portal for Office 365

By DynamicPoint

App that allows integration with Dynamics 365 Business Central data with a SharePoint Extranet

AvePoint Citizen Services

By AvePoint Inc.

Modernize incident and case management to better serve the constituents you support.

Microsoft preferred solution

Zendesk Support

By Zendesk

A beautifully simple system for tracking, prioritizing, and solving customer support tickets

Applicant Tracking System

By Precedent HR

ATS is an online tool that helps you choose the right top talent for your jobs.

Intelligent IT Service Desk Platform for MS Teams

By Actionable Science Inc.

Modern Employee Helpdesk Based on MS Teams, that uses AI to Auto-Resolve IT Requests.

Microsoft preferred solution

Telehealth platform

By Psyalive

Telehealth platform to be integrated in health corporates

PeterConnects Receptionist

By PeterConnects

PeterConnects Receptionist is a powerful state-of-the-art telephone operator’s console.

PBX Asterisk + Microsoft Dynamics 365 Integration

By WaveAccess

Integrate your MS Dynamics 365 with Asterisk based PBX system and achieve the best CRM performance

Ondato Live Video Identity Verification

By Ondato, UAB

Real-time video customer verification during online face-to-face interviews.

Conversational AI Chatbot Platform

By CoRover Private Limited

AI Virtual Assistant (Text/Voice Chatbot | VideoBot | IVR Bot | FB, WhatsApp Bot) | 100+ Languages

Microsoft preferred solution

Yellow Messenger

By Bitonic Technology Labs Private Limited

Azure - Chatbot - Yellow Messenger

Support Island

By Support Island

Help desk software online made easy

Zoho ContactManager

By Zoho Corporation Private Limited

Organize contacts, collaborate with your team and manage your business better.

Phonal Speech Analytics AI

By Phonal Technologies SIA

Deliver better Customer Experience and Sales with Speech Analytics AI

DevOps services for Microsoft Dynamics 365 CRM

By WaveAccess

WaveAccess offers Continuous Integration services for Dynamics 365 CRM development

Power-CRM for Marketing, Sales & Customer Service

By Power-CRM, Inc.

Power-CRM - Easy to use, powerful & affordable CRM

Recordsure Capture

By Record Sure Ltd

Securely record, transcribe and review audio data from face-to-face and remote conversations

Microsoft preferred solution

SurveyMonkey MS Teams

By Surveymonkey

Seamlessly get feedback from your colleagues right within Teams with polls, surveys and quizzes

DRUID enterprise chat bots platform

By DRUID SA

DRUID platform for enterprise chat bots

Microsoft preferred solution

Tryvium Desk for Teams

By Sensiple Inc

Tryvium Desk fuses Chatbots, AI, & Agent routing & more to turn your agents into heroes...

Bubbles

By Link Development

Bubbles is chatting framework supports agents live chat and automated chat-bot (Supports Arabic)

Microsoft preferred solution

Dynamics Telephony Contact us for free trial/demo

By Dynamics Telephony

CRM embedded Inside Sales Dialer, inbound and outbound telephony, seamlessly in Dynamics 365.

Microsoft preferred solution

Knowledge management

By WittyParrot

Knowledge management

Microsoft preferred solution

KPMG Community Care

By KPMG Hands-on Management Pty Ltd.

Designed to deliver person centred care from enquiry through to service delivery and billing.

Teleopti WFM (Azure Workforce Management)

By Teleopti AB

Teleopti WFM allows contact centers, to forecast, optimize and monitor customer service operations.

Microsoft preferred solution

NICE inContact CXone Agent for Microsoft Teams

By NICE

Pre-built CXone and Teams integration that enables company-wide collaboration for faster service

SVENTA

By Bosch

Sound, vibration assessment platform, which facilitates measurement of data across various sources.

Microsoft preferred solution

Power BI voor TOPdesk

By Victa

Power BI voor TOPdesk

Quote & Buy tools

By Digital Insurance Group

Attract new customers by using our conversion driven Insurance Quote & Buy tools

Hitachi Solutions IoT Service Hub

By Hitachi Solutions

Create a Data-Driven Service Business to Improve Operational Efficiencies

Microsoft preferred solution

Rapid Grant Management

By HSO

Solve your grant management challenges fast with our Microsoft Dynamics-based solution

Observe.AI Voice Intelligence

By Observe.AI

VOICE INTELLIGENCE FOR ENTERPRISE SUPPORT Insights to improve QA, agent coaching & Voice with AI.

Microsoft preferred solution

Real-Time Listening & Response AI

By Pulego Technologies

Leverage artificial intelligence to analyze mass conversations and drive personalized communication

Equip for Field Service

By BLULEADER PTY LTD

Equip for Field Service

Helpdesk

By SteadyPoint Solutions

ITSM Ticketing System to help Service Desk manage IT and Non-IT trouble tickets.

Sohema Case Management for Health & Human Services

By Avocette Technologies

An easy to use, configurable, accurate and reliable case mangement system on the secure Azure cloud

Mix

By Nuance

Conversational AI tooling platform for IVR and chatbots

Microsoft preferred solution

Quick Cashier

By Fairfax Imaging, Inc.

Quick Modules Cashiering a full-featured cashiering system to process over-the counter payments

Membership Dynamics

By Cobalt

Are you ready to boost member engagement and adopt a platform that empowers your team?

ABB Ability™ Condition Monitoring for Motors

By ABB

Remote condition monitoring for high voltage motors

Genesys Cloud™ Integration for Microsoft Teams

By Genesys

Genesys Cloud™ Integration for Microsoft Teams

Q-Flow®Patient Journey Platform

By Q-nomy

Patient Jounrey,Optimized. Care Delivery Planning And Real-Time Orchestration Platform

Zendesk AzureDevops connector

By IntegrateCloud inc

Zendesk AzureDevops connector

CAP Workflow

By Iteris Consultoria e Software Ltda

CAP Workflow enable organizations to create and to automate processes along all departments.

Microsoft preferred solution

Claimbox

By Accenture - Poland

Claimbox is designed to provide scalable service to manage millions of claims on insurance market.

Microsoft preferred solution

Omni-Channel Retail Platform (ORP)

By wolfpack

Omni-channel Retail Platform is a middleware, Order Management System (OMS) and PIM

MiO - PoS, Agent Sales & Video Branches

By Artivatic Data Labs

Video branch for lead generation, payments, on-boarding, sales, claims, video, marketing, support.

Microsoft preferred solution

Ticketing Platform and Backstage Solutions

By dogusbilgiislemveteknolojihizmetlerias-4000241

A digitalized ticketing platform for safe and flexible purchase and access experiences

Microsoft preferred solution

BIMvision web viewer

By Datacomp Sp. z o.o.

The BIMvision web viewer to display and review IFC models, its components and properties.

Global Product Authentication Service

By Micro Focus

GPAS - Secure your product and supply chain and unlock real business value

Microsoft preferred solution

HELP DESK

By Global Infonet

Automate Your Customer Support Processes and Increase Productivity