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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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App results (525)
View consulting services (162)
Microsoft Dynamics 365 - Data Export Service
By Microsoft Dynamics 365
Dynamics 365
This service exports schema and data from Dynamics 365 (online) to customer owned Azure SQL database
3.9 out of 5 stars
(76)
1 out of 60
DocuSign for Dynamics
By DocuSign, Inc
Dynamics 365
Quickly get signatures or sign documents in Dynamics CRM.
3.4 out of 5 stars
(32)
2 out of 60
Microsoft Dynamics 365 CRM Hub
By Microsoft Dynamics 365
Dynamics 365
Manage customer engagements with this customizable relationship management core app
3 out of 60
Adobe Sign for Microsoft Dynamics 365
By Adobe
Dynamics 365
Close business faster, safer, and more efficiently with Adobe Sign e-signatures for Dynamics 365.
3.4 out of 5 stars
(23)
4 out of 60
Dynamics 365 Financial Services Accelerator
By Microsoft
Apps
Build innovative industry apps with the Financial Services Accelerator
4.8 out of 5 stars
(12)
5 out of 60
Test Drive
HR Management for Microsoft Dynamics 365
By Hubdrive
Apps
The complete solution for Human Resource Management in Microsoft Dynamics 365
3.8 out of 5 stars
(22)
6 out of 60
Test Drive
Dynamics 365 Channel Integration Framework
By Microsoft Dynamics 365
Dynamics 365
The framework to build immersive communication experiences to interact with Dynamics 365.
4.0 out of 5 stars
(4)
7 out of 60
Telephone Integration: Phone connected to Dynamics
By mscrm-addons.com ( PTM EDV Systeme )
Apps
Connect your phone to Dynamics 365 to get Click-2-Dial, Caller-recognition, Screen-Pops and more
3.9 out of 5 stars
(11)
8 out of 60
Free trial
TeamViewer Remote Support for Dynamics 365
By TeamViewer GmbH
Dynamics 365
Help your Customer Support and Sales team to do more with embedded Remote Support in Dynamics 365
3.7 out of 5 stars
(6)
9 out of 60
Dual-write application orchestration solution
By Microsoft Dynamics 365
Dynamics 365
Enables seamless data interaction between Finance & Operations and Common Data Service.
5.0 out of 5 stars
(1)
10 out of 60
Business Central Virtual Entity (Preview)
By Microsoft
Apps
Microsoft Dynamics 365 Business Central virtual entities in Microsoft Dataverse
5.0 out of 5 stars
(2)
11 out of 60
Documents Core Pack: Document automation
By mscrm-addons.com ( PTM EDV Systeme )
Apps
Document generation, processing and automation in Dynamics 365 & Template Design based on MS Word
4.9 out of 5 stars
(25)
12 out of 60
Free trial
Dual-write core solution
By Microsoft Dynamics 365
Dynamics 365
Enables near-real time integration between Finance and Operations apps and Common Data Service
5.0 out of 5 stars
(1)
13 out of 60
Dynamics 365 Connector for LinkedIn Lead Gen Forms
By Microsoft Dynamics 365
Dynamics 365
Bring your LinkedIn leads into Dynamics 365 (online)
3.7 out of 5 stars
(6)
14 out of 60
RapidStart CRM - The Original
By Forceworks
Apps
This is the Original RapidStart CRM Accelerator!
5.0 out of 5 stars
(6)
15 out of 60
Test Drive
InsideView for Dynamics 365
By InsideView
Dynamics 365
Data and intelligence solutions to fuel sales, marketing, and customer data management
4.0 out of 5 stars
(88)
16 out of 60
Free trial
Finance and Operations Virtual Entity
By Microsoft Dynamics 365
Apps
Finance and Operations virtual entities in CDS
17 out of 60
PandaDoc for Microsoft Dynamics
By PandaDoc
Apps
PandaDoc + Microsoft Dynamics CRM Automates Your Sales Process to Boost Productivity
4.9 out of 5 stars
(8)
18 out of 60
Alerts/Notifications Dynamics 365: Alerts4Dynamics
By Inogic
Apps
Schedule, manage & send priority-based alert/notification to target audience in Dynamics 365
5.0 out of 5 stars
(2)
19 out of 60
Free trial
Dynamics 365 Data Archival and Retention
By Microsoft Labs
Dynamics 365
Highly scalable , secured and re-usable solution for Data Archival and Retention
3.0 out of 5 stars
(6)
20 out of 60
Map, Route, Territory Dynamics 365 Maps Maplytics
By Inogic
Dynamics 365
Integrate Bing Maps with Dynamics 365 CRM to Visualize Data on Map by Geo-Analytical App Maplytics
4.9 out of 5 stars
(26)
21 out of 60
Free trial
Live Assist for Dynamics 365 Powered by CaféX
By CaféX
Dynamics 365
Engage online users with fully integrated live chat, cobrowse, video and bot omnichannel experiences
3.4 out of 5 stars
(21)
22 out of 60
Free trial
Contract Management for Dynamics 365 proCONTRACTS
By CRMFIRST GmbH
Dynamics 365
Create, manage and analyse all of your contracts directly in Dynamics 365 Customer Engagement.
4.2 out of 5 stars
(5)
23 out of 60
Test Drive
MazikCare Covid-19 Vaccine Flow
By Mazik Global Inc.
Apps
A solution that unifies the process of vaccine distribution for providers, patients and suppliers.
24 out of 60
Dynamics Advanced Field Service
By HSO Innovation
Dynamics 365
Accelerate your business with world-class end-to-end field service management!
5.0 out of 5 stars
(3)
25 out of 60
Free trial
Duplicate Detection Addon for Dynamics 365
By Cowia Solutions
Dynamics 365
Increase/maintain good data quality by preventing duplicates in Dynamics CRM and easy auto clean-up
5.0 out of 5 stars
(12)
26 out of 60
Free trial
RingCentral for Dynamics 365
By RingCentral
Dynamics 365
RingCentral provides integration between Microsoft Dynamics 365 and RingCentral platform
2.0 out of 5 stars
(2)
27 out of 60
Provance ITSM
By Provance
Apps
The Most Microsoft-centric IT Service Management Solution Available.
3.1 out of 5 stars
(7)
28 out of 60
Calendar 365 + Activity Calendar
By AppJetty
Dynamics 365
Manage all the activities such as appointments, tasks, calls and many more from one calendar
4.6 out of 5 stars
(12)
29 out of 60
Free trial
Speech To Text
By Microsoft Labs
Dynamics 365
The Speech-to-Text solution will help users to convert the audio into text in any entity using Azure
2.8 out of 5 stars
(10)
30 out of 60
CRM Starter Pack
By MTC
Dynamics 365
CRM Add-on Combo for Basic Dynamics 365/CRM Functions.
2.0 out of 5 stars
(2)
31 out of 60
Free trial
Kanban Board for Dynamics 365
By Inogic
Apps
Kanban view of records with the ability to quickly update or add activities against the records.
5.0 out of 5 stars
(2)
32 out of 60
Free trial
Dynamics 365 Workflow Tools
By Axazure
Apps
Dynamics 365 Workflow Tools
1.0 out of 5 stars
(1)
33 out of 60
Recruiting for Microsoft D365 Human Resources
By Hubdrive
Apps
Microsoft + Hubdrive = HR Excellence
5.0 out of 5 stars
(3)
34 out of 60
Test Drive
Time & Attendance for Dynamics 365 Human Resources
By Hubdrive
Apps
Microsoft + Hubdrive = HR Excellence
4.5 out of 5 stars
(2)
35 out of 60
Test Drive
Dynamica Google Maps Integration
By Dynamica Labs
Apps
Google Maps Integration with Dynamics 365
5.0 out of 5 stars
(3)
36 out of 60
Test Drive
Manage Dynamics 365 Usage - User Adoption Monitor
By Inogic
Apps
Smart activity tracker app to review and administer CRM usage in Dynamics 365 CRM
5.0 out of 5 stars
(1)
37 out of 60
Free trial
Email 2 Case using AI
By Microsoft Labs
Dynamics 365
The solution Email 2 Case using AI is an add-on feature to Dynamics 365 Customer Service
3.8 out of 5 stars
(5)
38 out of 60
Hootsuite for Microsoft Dynamics 365
By Hootsuite
Dynamics 365
Harness social data to better understand customers, refine sales leads, and optimize marketing
39 out of 60
RapidStart PROJECT
By Forceworks
Apps
A Free, simple to use, yet robust, Project Management Application for almost any type of Projects.
40 out of 60
Test Drive
Dynamics 365 Productivity Tools
By Microsoft Dynamics 365
Dynamics 365
Productivity Tools for Dynamics 365 apps
5.0 out of 5 stars
(1)
41 out of 60
Dynamics 365 Deal Management
By Microsoft Labs
Dynamics 365
A CRM Solution to Manage the Special pricing and Deal registration requests for their customers.
42 out of 60
Group Calendar: Professional Scheduling
By mscrm-addons.com ( PTM EDV Systeme )
Apps
Professional scheduling in Dynamics 365: Overview of team and user schedules in functional views
2.6 out of 5 stars
(8)
43 out of 60
Free trial
MazikCare COVID-19 Test Scheduler
By Mazik Global Inc.
Apps
An end-to-end solution for scheduling COVID-19 tests.
44 out of 60
PowerApps - Internal Training Management System
By Cynoteck Technology Solutions
Apps
*Using this app, you can easily manage your training sessions within organization*
4.5 out of 5 stars
(2)
45 out of 60
Test Drive
TeleSign SMS for Dynamics Marketing
By TeleSign
Dynamics 365
Add SMS text messaging to Dynamics 365 for Marketing to reach, engage & communicate with customers.
46 out of 60
Free trial
Export /Email Dynamics 365 Reports - Click2Export
By Inogic
Apps
Export, Email & Download Dynamics 365 CRM Reports/CRM Views/Word/Excel Templates in just 1 Click
4.8 out of 5 stars
(6)
47 out of 60
Free trial
Email Alert
By Microsoft Labs
Dynamics 365
Email Alert is a feature to show the unread emails count on the case form
3.8 out of 5 stars
(4)
48 out of 60
Customer Service Management
By Systems Limited
Apps
Knowledge-centric complaint handling system, supports incident-based services through SLA
49 out of 60
Test Drive
Clone / Copy Dynamics 365 Records - Click2Clone
By Inogic
Apps
Copy/Clone Dynamics 365 CRM records with deep links in single click with Click2Clone
5.0 out of 5 stars
(18)
50 out of 60
Free trial
Activity Timer
By MTC
Dynamics 365
Record Start/End Time of Your Activities Manually As Well As Automatically.
51 out of 60
Free trial
Actionable Audit
By Microsoft Labs
Dynamics 365
A tool to track create, update and delete actions on the Entities with complete access of audit data
2.5 out of 5 stars
(4)
52 out of 60
Seismic Sales Enablement for Dynamics 365
By Seismic Software
Dynamics 365
Seismic Sales Enablement for Dynamics 365
2.0 out of 5 stars
(2)
53 out of 60
PowerMailChimp
By PowerObjects An HCL Company
Dynamics 365
Connect the powerful, robust, and affordable email platform, MailChimp, with your CRM.
1.7 out of 5 stars
(3)
54 out of 60
Free trial
Ticket365
By Osmosys Software Solutions UK Limited
Apps
Easy to use support ticketing system - Fully Integrated into your D365 CRM system
5.0 out of 5 stars
(1)
55 out of 60
Free trial
The Portal Connector for Dynamics 365/CRM
By The Portal Connector
Dynamics 365
Seamless integration between Dynamics CRM/365 and a secure, customizable online Self-Service Portal
5.0 out of 5 stars
(1)
56 out of 60
Free trial
Dynamics Tender Management
By HSO Innovation
Dynamics 365
Orchestrate Winning Tenders that can be managed and carried out with Flexible Workflows!
57 out of 60
Free trial
Glympse for Field Service and Deliveries
By Glympse
Dynamics 365
Live location tracking and data to improve operations and customer experience
58 out of 60
Customer Portal for Dynamics 365 - PortalXpand
By AppJetty
Apps
A next-gen self-service Portal to engage with your customers better and enhance their experience.
5.0 out of 5 stars
(2)
59 out of 60
Simple Marketing Hub
By Simple
Apps
Simple is a powerful central hub for enterprise and government marketing and communications teams.
60 out of 60
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