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Service Management Automation X
OpenText
+1
Applicable to:
SaaS
SMAX – Your best service experience through machine learning
4.5
(2 ratings)
1 out of 40
Power-CRM for Marketing, Sales & Customer Service
Power-CRM, Inc.
+1
Applicable to:
SaaS
Power-CRM - Easy to use, powerful & affordable CRM
5.0
(1 ratings)
2 out of 40
Knowledge management
WittyParrot
+1
Applicable to:
SaaS
Knowledge management
3 out of 40
Supportbench
Supportbench
+1
Applicable to:
SaaS
An intelligent customer support ticketing system that you won't want to live without
4 out of 40
Financial Services Blueprint
HSO
+1
Applicable to:
SaaS
Unify and automate your financial processes with our industry-specific blueprint
5 out of 40
Iride Discovery
Almawave
+1
Applicable to:
SaaS
Iride Discovery is all about information at your fingertips… from every source
6 out of 40
humanifyinsightsplatform
ttec
+1
Applicable to:
SaaS
Humanify Insights Platform: Turn data into actionable insights
7 out of 40
Cherwell ITSM as a Service
Cherwell Software, LLC
+1
Applicable to:
SaaS
Cherwell IT Service Management (ITSM) anchors an organization's holistic service experience.
4.2
(158 ratings)
8 out of 40
Knowledge Management
Acrowit Technologies Pvt Ltd
+1
Applicable to:
SaaS
Knowledge Delivery in Office 365 Widgets & Teams Bot at the point of use -productivity & consistency
9 out of 40
Object Tracking System
QuLab
+1
Applicable to:
SaaS
The system of recognition and fixation of objects and interaction events.
10 out of 40
AMC's DaVinci for Dynamics 365
AMC Technology-DaVinci
+1
Applicable to:
SaaS
CTI for Dynamics 365 | Cloud & Premise integration for Avaya, Cisco, Genesys, Amazon, Five9 & More
11 out of 40
Savana Enterprise Servicing
Savana, Inc.
+1
Applicable to:
SaaS
Savana’s banking platform enables optimized customer engagement across all channels.
12 out of 40
CTI for Microsoft Dynamics and Microsoft Teams
AMC Technology-DaVinci
+1
Applicable to:
SaaS
CTI for DaVinci with Microsoft Dynamics and Microsoft Teams
13 out of 40
Dynamics Telephony Contact us for free trial/demo
Dynamics Telephony
+1
Applicable to:
SaaS
Inbound and outbound telephony integration for Dynamics 365- compatible with ALL telephone systems.
14 out of 40
Flow CX
Flow CX
+1
Applicable to:
SaaS
Complete Customer Experience Solution, NPS, CSAT, custom Surveys and Analytics
15 out of 40
Quality management for customer interactions
Daisee Pty Ltd
+1
Applicable to:
SaaS
Automate contact center quality assurance and risk management using AI-driven speech analytics.
16 out of 40
Advancya Complaints Management Portal
Advancya Technologies
+1
Applicable to:
SaaS
Get Closer to your Customers with a Turnkey Solution on Dynamics365
17 out of 40
sureMission: Grow your Non Profit Quickly
carefolk
+1
Applicable to:
SaaS
Quickly brand & launch award winning web & mobile apps without the hassle & cost of building them.
18 out of 40
Service Desk BI
Hikari Data Solutions Ltd.
+1
Applicable to:
SaaS
Incident Lifecycle Management - Make Smarter Data Driven Decisions
19 out of 40
ALVAO Service Desk
ALVAO
+1
Applicable to:
SaaS
+included add-ins
+2
ALVAO Service Desk consolidates all incidents and user requests via a single point of contact.
4.7
(32 ratings)
20 out of 40
CDC Software CTI Integration for Dynamics 365
Cdc Software LLC
+1
Applicable to:
SaaS
CTI Integration for Dynamics 365 | Sales and Customer Service | Telephony Integration Platform
21 out of 40
Omilia Conversational AI
Omilia
+1
Applicable to:
SaaS
Conversational AI Self-Service omnichannel in Speech/Text automation for customer call centers
22 out of 40
EBM (The Enterprise Bot Manager)
Filament
+1
Applicable to:
SaaS
Empowering enterprise teams to create, manage and scale engaging chatbots and digital assistants.
23 out of 40
Microshare Smart Washroom Cleaning
Microshare, Inc.
+1
Applicable to:
SaaS
Cut operational costs and improve customer experience with data
24 out of 40
OneLink Citizen Mobile App for Local Governments
Rock Solid Technologies, Inc.
+1
Applicable to:
SaaS
OneLink is an integrated mobile app for local governments to engage and communicate with residents.
25 out of 40
Microshare Smart Occupancy Monitoring
Microshare, Inc.
+1
Applicable to:
SaaS
Collect data to understand how people REALLY use your space
26 out of 40
uWebChat License
Universal IT B.V.
+1
Applicable to:
SaaS
+included add-ins
+1
Secure omnichannel live chat, powered by Microsoft Teams and Azure OpenAI (GPT-4 language model)
5.0
(1 ratings)
27 out of 40
Customer Engagement for Teams
Solgari
+1
Applicable to:
SaaS
+included add-ins
+1
Imagine significantly improving customer satisfaction and employee engagement in just days!
5.0
(2 ratings)
28 out of 40
Call Journey - Leader in Conversation Intelligence and Analytics
Call Journey
+1
Applicable to:
SaaS
Conversation intelligence and analytics solution which connects directly with Microsoft
29 out of 40
Netcracker Digital Marketplace
NetCracker Technology
+1
Applicable to:
SaaS
Digital Marketplace For Your Business
30 out of 40
neusta sports ticketing
team neusta GmbH
+1
Applicable to:
SaaS
We enable sports clubs to market tickets online or at point of sales for their venue.
31 out of 40
POLUMANA® field service app
blue-zone GmbH
+1
Applicable to:
SaaS
Mobile field service and automated service processes
32 out of 40
KPS SaaS Knowledge Management Marketplace Offer
Knowledge Powered Solutions Ltd
+1
Applicable to:
SaaS
Knowledge Management System for internal employee knowledge sharing or external customer support
33 out of 40
AI UniBot v2 ChatGPT Edition
Lizard Soft LLC
+1
Applicable to:
SaaS
Microsoft 365 Teams chatbot solution with ChatGPT by OpenAI
34 out of 40
ECHO
Selected Interventions Ltd
+1
Applicable to:
SaaS
Configurable framework solution for waste and recycling collection service management.
35 out of 40
SearchUnify - Unified Cognitive Platform
Grazitti Interactive
+1
Applicable to:
SaaS
Transform Your Support Ecosystem with a Unified Cognitive Platform for Microsoft Dynamics 365
4.7
(61 ratings)
36 out of 40
LivePerson Conversational Cloud
LivePerson Inc.
+1
Applicable to:
SaaS
LivePerson's Conversational Cloud (LiveEngage) powers the digital contact center with humans & bots.
4.6
(132 ratings)
37 out of 40
FINTENSE: A digital Banking Platform
NOVENTIQ
+1
Applicable to:
SaaS
FINTENSE is a complete digital engagement banking platform that shaping the future of banking
38 out of 40
Bridge Specialty Suite
Insurity
+1
Applicable to:
SaaS
End-to-End policy administration software built for specialty lines
39 out of 40
Weaver: AI conversational platform
NOVENTIQ
+1
Applicable to:
SaaS
AI virtual assistant with capabilities of having human-like conversations with your customers.
40 out of 40