Implement Dynamics 365 Sales with Accigo. We help you to identify your current state and challenges through our project model “Digital Adoption Model”. The project starts with an initial phase containing Start-Up, Design of Objectives and MVP (Minimum Viable Product) design. Examples of challenges we help our customers with are unstructured customer data and sales processes, but also integrations to other systems, such as ERP (example quotes, orders and invoices).

Customer value : A 360 view of all customers in the same application, tightly connected with other Microsoft applications such as Outlook, SharePoint, and Teams. With all customer information in one application, you will have a streamlined and automated sales process to work more efficient and accelerate your revenue. With the built in AI-powered assistance in Microsoft Sales Copilot and real-time insights, sellers will be more efficient in their daily work and can concentrate on close more deals.

Approach: Accigo uses Digital Adoption Model (DAM) to bring success and effective onboarding in your new Business Application implementation investment. DAM is a hybrid agile method for solution development. Projects start with an initial phase to set the scope for the implementation. The initial phase starts with a Goals and Vision workshop to align expectations and have a clear objective for all stakeholders in the project. The purpose of the initial phase is to set the Minimum Viable Product (MVP) design. Imagine the MVP as the smallest possible solution to replace the current one. Only including the most significant requirements to target your vital objectives. Our working method is based on defining the objective design and identifying the implementation that gives the most effect within existing framework – such as cost, time, special conditions, or culture. The MVP-design is set in a workshop series to define the backlog for the MVP solution development.

Once the MVP-design is set, solution development of the MVP-design starts. It is perfectly natural for requirements to evolve or weigh differently over time. We are therefore implementing the solution in agile sprints. The volume and content for each sprint is defined with the MVP-design in mind. User adoption by testing and user involvement is constant during the solution development. Clear communication, direction and intention are key factors for successful user adoption during solution development and user onboarding.

When the MVP-design is implemented the partnership and implementation transitions to continuous development, where the scope depends on the backlog from the initial phase and how the scope changed during the solution development phase. Accigo also offers support and continuous development with Accigo Servicedesk. Here you can subscribe to our ServiceDesk and support that assists with incident management, problem management, change management, support, and training.

Accigo Implementation D365 Sales: 8-wk MVP-design

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