Acuvate's 4 weeks Power Virtual Agent implementation service helps you build a virtual employee assistant that can help employees with queries or tasks related to IT, HR, Sales, Marketing, Finance
This 4-Week implementation offer includes an assessment of your company’s needs, an understanding of your existing landscape & processes, implementation of Employee Experience chatbots built using Microsoft Power Virtual Agent and integrated with Azure Cognitive Services to leverage the best of Microsoft natural language processing and AI.
The AI-powered PVA bots can converse with employees in their preferred language and solve their problems in minutes by comprehending the employee's query. An efficient, error-free, automated, low-code, and low-cost solution can automate repetitive tasks and increase employee productivity. Reduce waiting times, enable self-service, and respond to queries immediately.
Deflection of up to 50% of low-value and repetitive queries from the service desk
Automation can save ~60 to 100 per-hours per week
Improved employee productivity & experience
Reduced employee support costs
First line of employee help & support via a simple conversational interface
Transfer conversations to live agents
Microsoft Bing Search to fetch information
Multilingual support to chat in the desired language
No-code integrations with ITSM Systems to create & manage tickets
Connecting front-office employee support with back-office employee task automation
This offering includes assessment and implementation services for building & deploying chatbots leveraging Power Virtual Agents. The scope, price & timeline are determined based on specific business goals and the customer's requirements. Hence, the terms, conditions, and pricing will be custom to each engagement.