Connected Field Service 4-hour Experience Workshop

Do you operate in the manufacturing industry and are interested in solving service issues before they occur, reducing operational costs and providing seamless end-to-end service with a connected field service solution?

Turn service issues into strategic advantage with the Field Service app for intelligent on-site customer care. The solution offers everything your teams need - from optimised scheduling to preventive maintenance features.

With the Connected Field Services Experience Workshop, we offer you a platform to present your initial project requirements and goals. We present the Microsoft platform and Dynamics 365 from a strategic perspective and offer a live insight into the CRM solution Microsoft Dynamics 365 Field Service, whereby we can specifically address your needs and present our project methodology. You will have the opportunity to experience a field service scenario hands-on and discuss your individual questions and possibilities with experts afterwards.

Customers who have relied on Connected Field Services have achieved the following successes:

• Improvement of the "First Time Fix Rate" by 15%
• Increased productivity of technical field staff by 25%
• Reduction in unnecessary field technician travel by 35% (remote support)
• Reduce costs by 15% through predictive maintenance
• Reduction of fleet operating costs by 30%

Features:

• Microsoft Azure IoT Hub
• Business Intelligence: Power BI
• Microsoft HoloLens

The workshop can be conducted in German or English. The workshop can be organized remotely or on-site.