https://store-images.s-microsoft.com/image/apps.9665.f54deb06-150b-4e37-b9c3-815b4b0c6007.4f5f9bdf-b32c-4ff3-afe3-0f0eaf28d603.13f07ca4-4ae9-49a1-a07d-b8a04bf5537c

Teams Phone Enterprise Support: 12-Month Implementation

Big Green IT - Dev

Big Green IT has developed a range of Teams Phone Support offerings designed to address all of our client’s needs so they can get back to being productive as quickly as possible.

The Microsoft Cloud Eco-system has forever changed the IT service provider industry. Most legacy service providers are either unable or unwilling to make the change to compete in the Cloud based IT landscape, leaving their clients to seek help from other sources. Even Microsoft’s internal support is struggling to adjust as organizations try to contact them directly for support.

When tech challenges happen and you need to contact support, you don’t want to wait for a return call or sit on hold. You don’t want to be passed from one support rep after another hoping someone has the expertise to solve your problem, or worse yet never get resolution. Our customers said they want better support that they can rely on 24/7. They also want to talk to a real Microsoft subject-matter expert who will stay with them until the issue is resolved. And, they don’t want to wait on hold forever.

Team Phone Enterprise Support includes the following: -Incident Support -Service Request -Response Time with SLA -Big Green IT Support Portal -Big Green IT Knowledge Base -Big Green IT License Management Portal -Yearly Microsoft Team Phone Assessment -Monthly Usage Reports -Microsoft Teams Phone Critical Response Team -Telephony Device Support -Direct Carrier Support -24x7 Support Access -Big Green Teams Phone Training Portal -Administrator Training

At a glance

https://store-images.s-microsoft.com/image/apps.56456.f54deb06-150b-4e37-b9c3-815b4b0c6007.4f5f9bdf-b32c-4ff3-afe3-0f0eaf28d603.d77c63ed-7e03-405c-9f34-918a095cd153
/staticstorage/ebc80dd/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.15236.f54deb06-150b-4e37-b9c3-815b4b0c6007.4f5f9bdf-b32c-4ff3-afe3-0f0eaf28d603.9969fcda-3677-45d3-a430-c009fe43f4e6
https://store-images.s-microsoft.com/image/apps.64624.f54deb06-150b-4e37-b9c3-815b4b0c6007.4f5f9bdf-b32c-4ff3-afe3-0f0eaf28d603.15eb7dbe-11a4-4633-abc6-30a7490fd04b
https://store-images.s-microsoft.com/image/apps.39486.f54deb06-150b-4e37-b9c3-815b4b0c6007.4f5f9bdf-b32c-4ff3-afe3-0f0eaf28d603.c6a3dbcf-ce19-4bda-9614-815b285d0052
https://store-images.s-microsoft.com/image/apps.31189.f54deb06-150b-4e37-b9c3-815b4b0c6007.4f5f9bdf-b32c-4ff3-afe3-0f0eaf28d603.ebc57bf2-2a6b-4b13-b013-0f4f8846be38
https://store-images.s-microsoft.com/image/apps.55610.f54deb06-150b-4e37-b9c3-815b4b0c6007.4f5f9bdf-b32c-4ff3-afe3-0f0eaf28d603.bcd9b0b8-1a63-4e63-b6a1-78bbb1d73a25