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Journey for Frontline Workers

Capgemini Group

Frontline Workers services are part of Capgemini’s People Experience Portfolio that is focusing on reinventing the workplace by creating superior, connected experiences for employees everywhere.

We’re an organization with a global presence, employing over 360,000 people across nearly 50 countries. Our reputation precedes us; leading consulting firms consistently rate us as a ‘leader’ across various disciplines.

We’ve developed and thoroughly tested a framework for efficiently implementing Solutions for Frontline Workers. This allows organizations to ensure high adoption rates and maximize benefits.

The Capgemini Center of Excellence team will ensure a smooth implementation that delivers optimal results for your business and employees. Our consultants and architects will work closely with you to understand your challenges, objectives, and priorities, allowing us to plan a strategic roadmap, outline a deployment and adoption strategy, and target an effective solution.

Digital ecosystem with Microsoft 365 -Teams and Viva integrated into one central hub: ▶ Digitized processes - Digitized paper-based processes and routine tasks automated. ▶ Training & onboarding - Single hub for an easy search for knowledge. Modern onboarding and training experiences. ▶ Communication - Various tools supported to fit the nature of the communication across shifts, locations, and departments. Informed & engaged employees who feel connected to the company culture. ▶ Schedule management - Streamlined & flexible scheduling with real-time visibility into individual and team schedules. Easy shift changes & time-off requests. ▶ Wellbeing & engagement - All employees aligned around your vision, mission, and strategic priorities. Modern ways of recognizing employees. Increased loyalty, decreased turnover and absenteeism.

Pricing and duration varies based on scope of the engagement.

At a glance

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