Operator Enabled Teams Phone by Lumen: 8-week Implementation

We understand the transition from legacy services to more efficient UC&C is a journey, not an event. At Lumen, we are enabling organizations to enhance team collaboration, by leveraging their current IT and Microsoft investment with Teams Phone. Our flexible capabilities and global commercial model streamline your buyer experience, solve more of your biggest challenges and deliver lower overall cost of ownership. Our goals are the same as yours, reduce cost and achieve more return on your investment, in doing so, free budget for other critical areas of technology investment.

Our solution includes the following:

• High Availability Session Border Controllers deployed in 6x global data centers to connect Microsoft Teams to your Public Switched Telephone Network (PSTN)
• Virtual SBC routing of your SIP traffic
• Flexible purchase models to give clients ease of migration using Lumen Voice Complete, current SIP, consumption modeling and/or lower monthly cost over calling plans

Optional add-on solutions including:

• Connecting customer premise equipment to the platform
• Advanced reporting and number management tools
• Interconnect third-party premise or cloud call control platforms to the service
• Ongoing tenant management

We offer customers 3 options to meet their existing and changing business needs:

Self-managed SBC (Session Border Controller) Free trial + service available for 1+ users

• A portal-led, automated provisioning of the Microsoft Teams Phone service which allows SIP connectivity via Voice Complete or BYOC (bring your own carrier) where applicable.
• Self-serve provisioning via portal for self-managing users (Voice Routing, DID assignment).
• Your organization owns delivery of service and coordination of go-live and site migrations.

Co-managed SBC Service available for 100+ users

• A portal-led, automated provisioning of the Microsoft Teams Phone service which allows SIP connectivity via Voice Complete or BYOC (bring your own carrier) plus the add-on of configuration of the customer tenant.
• Self-serve provisioning via portal for self-managing users (Voice Routing, DID assignment).
• Coordination of go-live and activation, including managed onboarding of base configuration, policies and users.

Pro-managed SBC Service available for 250+ users

• A managed, project-led provisioning of the Microsoft Teams Phone service which allows SIP connectivity via Voice Complete or BYOC (bring your own carrier).
• Coordination of go-live and activation, including a fully managed onboarding & project manager-led deployment with expert-led UAT test scenarios.
• Option for large enterprises to purchase based on consumption model.