Implementing Dynamics 365 Marketing creates the conditions to provide the best customer experience for your customer. You as a company get a systematic approach to doing it the right way.
This is the tool for you who work with marketing and sales. We know that you have a central role in e-mail marketing, forms, surveys and several other contact points with your target audience. Having Dynamics 365 Marketing connected to the CRM system provides better conditions for creating a unified multi-channel experience for your customer.
Implement Dynamics 365 Marketing
We start by conducting five workshops (3 h each) linked to the areas that you need to activate in the Marketing module. We at CRMK guide you - you need to invest your time, insights about your customers and your way of working. We recommend the below workshops but the steps can be changed depending on your needs and set-up. Connections to Customer Voice (for e.g. customer evaluations) can be added.
Workshops - Agenda
Week 1: Configuring Marketing settings
Week 2: Managing segments and lists, managing marketing forms and pages
Week 3: Managing leads, creating, and managing marketing emails
Week 4: Managing customer journeys, social posting
Week 5: Configuring and analyzing customer responses
Producing marketing content is out of scope and not included within this offer.
The price is estimated from a basic level. It may change if more functionalities are requested.