https://store-images.s-microsoft.com/image/apps.42448.ebdf0bcd-04de-4c67-956e-62439a991b62.0724e988-3052-42f6-a3d9-71d8e03eab9a.2da18ada-5ed7-4647-b5b0-637b3b8359e6

Dynamics 365 Customer Service: 4-5 month Implementation

Digia

Unified view of customer interactions across channels.

Dynamics 365 Customer Service: Build lasting relationships with your customers

Enable businesses to provide personalized customer service experiences, resolve issues quickly, and improve customer satisfaction by providing a unified view of customer interactions across channels.


Dynamics 365 Customer Service helps you to:

  • increase customer satisfaction and loyalty by delivering consistent and reliable service experiences.
  • empower your agents and supervisors to work more efficiently and effectively by providing them with the right tools and information
  • reduce costs and improve operational efficiency by optimizing resources and workflows

Deliverables:

  • Customer service solution configured for client specific needs up and running
  • preliminary further development backlog identified
  • Trained Customer Product Owner and key users

At Digia, we have over 20 years of experience in delivering Microsoft CRM solutions and a team of nearly 100 Dynamics 365 CRM and Power Platform experts ready to help you.

At a glance

https://store-images.s-microsoft.com/image/apps.17639.ebdf0bcd-04de-4c67-956e-62439a991b62.0724e988-3052-42f6-a3d9-71d8e03eab9a.888b8e67-ad5f-45d5-87af-979588911f04