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Move your Telecom from Legacy PBX solutions to Microsoft Teams Voice.
Unlike a traditional on-premises deployment and the focus/cost on hardware and server deployments, migrating to the cloud allows organizations to focus on successful planning and readiness. Investments made in planning both the technical and the user adoption and success factors will position your organization to prosper with a modern and intelligent collaboration and communication solution like Microsoft Teams. Get it right the first time with guidance from Enabling’s experts and 5 time Microsoft Partner of the year in technical and organizational changes.
It all starts with the CIO Strategic Advisory Session which discusses transformational change across the organization with Microsoft Teams, including opportunities, challenges, and risks related to people, process, and technology.
Weeks 1-2 Envisioning, Discovery and Planning
• Technical Planning • Licensing • Legacy PBX to Microsoft Teams Voice roadmap and feature comparison • Environmental assessment • Governance discussion • IT process and support discussion • Cultural and organizational readiness for the change • Potential roadblocks to adoption • Personas and user cases present in the environment • Network readiness assessment • Bandwidth calculator • Identity sync • PSTN connectivity • Microsoft calling plans • Direct routing • 3rd party integrations • Analog connectivity • E911 • Endpoints • Phases/Deployment roadmap • Design documentation
Weeks 3-6 Implementing, Testing, Migration and Training
• Microsoft 365 tenant configuration for Teams • Direct routing configuration and/or calling plans • Configure: Dial Plans Dynamic 911 Common area phones Response Groups and Auto-attendants Dial-in conferencing • Set up call quality dashboards • Proof of Concept Migration • Pilot migration 15% • Adoption and success materials for deployment • Sample Teams devices and validation • Test Plan and Administrator training • Deployment hand off documentation • Review Managed Services Options