https://store-images.s-microsoft.com/image/apps.45142.989bc0f9-d452-4c8f-aade-91bb9500af50.0e82657e-1d64-4877-9fff-4ae19b119c5c.5653866f-78bc-4763-90c2-8b378276643c

CRM Core Team Prep: 4-Hr Workshop

Alithya Fullscope Solutions, Inc.

A workshop to prepare your core team for an upcoming CRM initiative on Microsoft Dynamics 365, arming them with best practices and a plan.

Help your core team get prepared for an upcoming Microsoft Dynamics 365 CRM initiative.

When CRM is initiated, many companies assemble a team of Subject-Matter Experts (SMEs) representing various parts of the business who they charge with becoming power users. In high-performing organizations, this core team of SMEs is an ongoing construct.

When the core team understands best practices, they will have a strong plan going into a CRM initiative. Fullscope, an Alithya company has seen a dramatic increase in the level of customer success when this methodology was introduced.

Deliverables

  • Combination of sessions including online training and homework
  • Two (2) one-on-one 90-minute review sessions

At a glance

https://store-images.s-microsoft.com/image/apps.54684.989bc0f9-d452-4c8f-aade-91bb9500af50.0e82657e-1d64-4877-9fff-4ae19b119c5c.4635a2f6-a4a2-4651-904f-20586291c3af