UNITE D365: Managed_


Offers expert support for Dynamics 365 CRM and ERP. Our team provides proactive monitoring, account management & access to specialist consultants for quick issue resolution whilst minimising downtime.

Are you an IT leader struggling to effectively support a Dynamics 365 CRM or ERP solution within your business?

Dynamics 365 is a powerful platform, but it can be complex to manage. Your business must carefully plan to ensure you have the resources and expertise to maintain the upkeep of your Dynamics 365 solution, in order to realise the value of your investment.

If you are managing a CRM or ERP solution but lack the required specialist technical skills in-house making it challenging to support, monitor, and process change requests effectively – you need a partner with deep expertise across Dynamics 365 to act as an extension of your team.

UNITE D365: Managed_

UNITE D365: Managed_ is made up of a number of components which are designed to flex and scale with your business. The service is designed specifically to provide your team with the next level of expertise when it comes to managing your critical business applications.

What do you get with the UNITE D365: Managed_ service?

  • Dedicated Account Management: a dedicated Account Manager, familiar with your business, is assigned to your account. Providing proactive reviews to maximise your Dynamics 365 investment.
  • Reactive Support: a centralised team for incidents and queries to mitigate the risk of downtime to your operations.
  • Proactive Management: management of your Dynamics 365 environment to ensure optimal performance.
  • Continuous Improvement: pre-determined blocks of time for ongoing changes and training to your teams.
  • Bespoke integrations: support and maintenance of third-party integrations.

The benefits of UNITE D365: Managed_

  • Dedicated, expert Dynamics 365 support: UNITE D365: Managed_ provides your business with a dedicated technical team that can provide expert guidance and support across the Dynamics 365 platform. Helping you to resolve issues quickly and minimise downtime.
  • Optimise and improve: we’ll work with you to identify opportunities to optimise and improve your Dynamics 365 CRM or ERP. Supporting you with your goals and objectives.
  • Predictable costs: UNITE D365: Managed_ provides a predictable model to support the upkeep of your business applications. Allowing you to allocate resources more effectively and free up time to focus on critical tasks.
  • Flexible and scalable: designed with flexibility in mind, UNITE D365: Managed_ can scale with the demands of your business.
  • Mitigate risk: reduce the risk of downtime across your Dynamics 365 ERP or CRM solution. The UNITE D365: Managed_ service reduces the risk of business disruption, data loss, or security breaches.
  • Proactive storage monitoring: with proactive storage monitoring you can ensure minimal downtime, improved system performance, and business continuity. Our proactive approach will ensure any issues are identified and addressed before they become critical.
  • Proactive change management: in line with Dynamics 365 wave releases, we’ll work with your teams to provide you with a full roadmap for change across your Dynamics 365 solutions. Helping you manage any risk associated with major release updates.

As one of the leading Microsoft Solution Partners in the UK for Business Applications, Infinity Group is well placed to deliver value, efficiency, and better data visibility across your organisation.

Speak to us today about the UNITE D365: Managed_ service, pricing or register your interest for a no obligation conversation with one of our consultants.

At a glance