https://store-images.s-microsoft.com/image/apps.58690.1b2439da-eff3-438b-bf97-be3168f79ffa.2e0fc395-5adc-4f83-91a0-79e1f6711434.a60bf22a-fb5a-48fd-bd40-da4963a6dfb7

Infosys Dynamics365 Customer Service: 1-Day Wrkshp

Infosys Limited

Deliver positive customer experiences faster by optimizing resources and reducing operational costs.

Dynamics 365 Customer Service helps you consistently exceed customer expectations through: Automated self-service with virtual agents and rich knowledge base portals. Personalized customer interactions using connected experiences. Taking the guesswork out of case resolution using AI-driven productivity tools that equip agents with the right information at the right time. Using AI-driven insights and analytics to improve agent and customer experiences. Detecting and correcting problems before your customers even notice with embedded Internet of Things (IoT) signals and alerts.

At a glance

https://store-images.s-microsoft.com/image/apps.50817.1b2439da-eff3-438b-bf97-be3168f79ffa.2e0fc395-5adc-4f83-91a0-79e1f6711434.c43df279-aef9-449a-a20e-e186a598370f
https://store-images.s-microsoft.com/image/apps.3606.1b2439da-eff3-438b-bf97-be3168f79ffa.2e0fc395-5adc-4f83-91a0-79e1f6711434.87dbe539-5d2a-4631-8585-e41abfa29e3b
https://store-images.s-microsoft.com/image/apps.48753.1b2439da-eff3-438b-bf97-be3168f79ffa.2e0fc395-5adc-4f83-91a0-79e1f6711434.74edd74d-9190-4908-b9c4-227adfc2a057