User-Centered Design in a Day: 1-Day Workshop

Learn in just one day how your organization can make a difference in IT projects with User-Centered Design, focused on Power BI and Power Apps.

Although User Experience (UX) is at the top of the agenda in more and more IT projects within organizations, the exact interpretations are often still unclear. What does UX actually stand for and why is no project approach complete without focusing on it? During the one-day User-Centered Design workshop you will learn how to make a difference in IT projects with User-Centered Design.

Agenda

The User-Centered Design workshop covers the most common challenges in IT projects within organizations:

• Uncertainty about who the end users are and what the desired solution is from them or the client
• Determination of schedule and budget without clear scope, making the viability of the project uncertain
• Prevent waste of time and the resources by building unnecessary functionalities
• The product is delayed, not within budget, or not completed at all
• There are new or not included wishes
• The end product is not compliant, so time and resources are spent on rework and changes
• End users, internal or external, do not find the new solution user-friendly and require a lot of support
• End users, internal or external, do not accept the new solution very well, revert to old working methods or switch to the competitor

Deliverables

After the workshop you will know what the field of UX stands for and how User-Centered Design makes a significant difference in IT projects.

• Find out how to map different groups of end users
• Experience how to find out the wishes of end users
• Waste of time and resources by building unnecessary functionalities
• Discover how to translate the wishes of end users into practice
• Experience how to get feedback from end users