https://store-images.s-microsoft.com/image/apps.65005.197a7bd8-9ccd-4912-b102-1140aa1490dc.a8c5dca7-7335-467b-a154-6824c26a495c.f2047366-08cf-4613-8a19-ca3b41039b28

Primary Pack : 12-Month Implementation

PHOENIX ALLIANCE

Management of your Microsoft 365 environment in a package. Is includes tenant creation, domain registration, licensing and realisation. Also includes support, tenant administration and reporting

This pack contains the minimum actions necessary to set up and operate a Microsoft 365 environment.

Build

    Tenant: Creating a Microsoft 365 environment (tenant)
  • Identities:
    1. Installation of an Azure AD Connect on a virtual machine in Azure, provided by PHOENIX ALLIANCE.
    2. Synchronization of users based on an Organizational Unit (OR AD)
    3. Azure AD Connect enables synchronization of Customer's local Active Directory with Azure AD Connect cloud directory
  • Domains: registration of a maximum of ten domains on the Customer's Microsoft 365 environment
  • Licenses: Assignment to users
  • Completion: Within one month of subscribing to the service pack

Run

  • Support
    1. Level 1 Technical Incident Management (limited to one incident for three users per month, put in a common pool)
    2. Unlimited: Level 2 Technical Incident Management
    3. Unlimited: Level 3 Technical Incident Management
    4. Unlimited: Creation/Modification/Deletion of users in Azure AD
    5. Unlimited: Assign/Unassign licenses to users
  • Administration of the tenant
    1. One Administration request per year for every ten subscribed users
    2. Without perimeter limitation, all functionalities are covered
    3. Reporting
  • Global report on the actions carried out made available on the PHOENIX portal
  • Prerequisistes :

    • Have subscribed with PHOENIX ALLIANCE to Microsoft 365 subscriptions
    • For the configuration of Azure AD Connect: a Domain Administrator account (perhaps created by the customer, without sending us the identifiers)
    • A general administrator account of the Microsoft 365 tenant

    At a glance

    https://store-images.s-microsoft.com/image/apps.51333.197a7bd8-9ccd-4912-b102-1140aa1490dc.a8c5dca7-7335-467b-a154-6824c26a495c.865088ef-48f5-4143-b3d9-8adefc2e54ba
    https://store-images.s-microsoft.com/image/apps.44264.197a7bd8-9ccd-4912-b102-1140aa1490dc.a8c5dca7-7335-467b-a154-6824c26a495c.1f82bf0a-3182-432e-ac59-29aaa3e4496d
    https://store-images.s-microsoft.com/image/apps.32277.197a7bd8-9ccd-4912-b102-1140aa1490dc.a8c5dca7-7335-467b-a154-6824c26a495c.658f763c-d096-456a-b148-cb75709f6711
    https://store-images.s-microsoft.com/image/apps.54605.197a7bd8-9ccd-4912-b102-1140aa1490dc.a8c5dca7-7335-467b-a154-6824c26a495c.868cfc69-2d9b-4486-a812-b75632f3d1d7