Retail Commerce: 4-Week Implementation

RSM’s 4-Week Rapid Implementation is tailored to your unique business requirements. Our team of retail industry advisors work with you to implement the Microsoft retail commerce solution in the channel you need it most whether that is ecommerce, brick & mortar stores or your high-volume call center. This will enhance your customer experiences and stand-up analytics that drive actionable decisions across your organization.

SELECT YOUR CHANNEL

Ecommerce site

• Single branded website design
• Item details and ratings
• Detailed SEO and analytics
• Store locator and pick-up
• User-Friendly shopping cart

Brick & Mortar Stores

• Utilize two pilot stores
• POS store operations
• Loyalty, returns and coupons
• Inventory availability
• Mobile & self-service

Catalog and Call center

• Call center
• B2C and B2B order management
• Customer service workbench

INTEGRATE YOUR BACK OFFICE

Omni-Channel

• Ship from stores or distribution center
• Manage customer orders
• Accept returns from any channel
• Enable client loyalty programs
• Intelligent fulfillment plans

Merchandising and Branding

• Product information, attributes and image management
• Manage hierarchy and category
• Pricing and promotions
• Assortment management

Inventory Management

• View all inventory
• Management all inventory movements and replenishment
• Mobile device enabled
• EDI transaction enabled

*Pricing will be based on implementation scope.