https://store-images.s-microsoft.com/image/apps.1736.408bb780-8038-4897-9579-f04ca18ff1ae.8829810c-556e-4977-9aca-2ad8b756418d.856d45cc-c3c3-4f62-ac52-efcf5afb0078

Unified Communications Managed Service

SoftwareOne

Keeping your people and customers connected with Unified Communications by SoftwareOne - Your solution for the Hybrid Workplace

SoftwareOne Unified Communications is a portfolio of services aimed at customers of Microsoft Teams who want 24/7 access to UC experts, ensuring their people and customers stay connected.

Our portfolio includes:

• 24x7 global support for all features of Microsoft Teams, backed up by our Microsoft Premier Agreement

• Teams Telephony services, giving customers a range of options for using Microsoft Teams as a their primary telephony platform, whether they want user their existing carrier relationships or leverage SoftwareOne’s telephony services.

• Call Quality Insights, giving customers assurance that their people and customers are getting the best possible call quality, no matter where they are located.

• Meeting Room Support for customers wanting to turn their meeting spaces into conference rooms with the familiar Teams experience.

• Dedicated Service Managers, giving the customer a single point of contact for escalations and access to key insights about their Microsoft Teams platform.

• Contact Center, for customers who want to use Microsoft Teams as their primary channel for communicating with customers.

At a glance

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