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Implementation and adoption of Microsoft 365 Copilot tailored for business demands within 4 weeks, integrating components from Microsoft Copilot Studio and apps.
Initial Steps and Accelerator Formation: The process begins with leveling workshops to align participants' knowledge, followed by detailed mapping of AI usage (including internal uses and shadow IT). The formation of a Key Users group drives adoption, supported by the creation of channels and communication flows for continuous engagement during and post-implementation.
Framework and Adoption Journey: Our Microsoft 365 Copilot adoption method follows a structured framework that includes leveling workshops, AI usage mapping, selection of viable areas, ROI study by business area, creation of communities and communication channels, ideation sessions, initiative prioritization, RAG and repository development, database adjustments, and integration with existing frontends.
Ideation Sessions, Prioritization, and RAG Development: Ideation sessions focused on the demands of each area are aligned with specific needs, initiatives prioritized with clear definitions of assumptions and KPIs for technology monitoring.
Database Adjustments and Agile Execution: Databases and labels are tailored according to the project, area, and user to ensure information quality and relevance. Agile execution is adopted for rapid and iterative delivery, enabling adaptations based on feedback and continuous learning, which is also recorded for future improvement.
Components and Methods for Agent Development: The development of agents is based on Microsoft 365 Copilot and free components from Microsoft Copilot Studio, focusing on smart agents, prioritizing the use of Microsoft Teams or Microsoft Power Apps interfaces as the front-end, through chatbots integrated with Microsoft SharePoint, Microsoft Teams, Microsoft Outlook and websites, advanced prompt workshops, data authorization policy, and the creation of a Copilot Academy.
ROI Analysis by Business Area: Assess the potential gains from Microsoft 365 Copilot adoption in each business area before implementation and calculate the gains after implementation using a specialized tool.
Prompt Workshops and Training: Prompt workshops are held to train users and specialists, promoting advanced and effective use of Microsoft Copilot 365.