Synoptek Teams Phone System

Synoptek's Teams Phone System enables your workforce to leverage Microsoft Teams as an external phone system backed by a carrier-grade network.  We address the challenges of migrating to the cloud, managing a remote workforce, and eliminate telephony as a silo.

The modern workplace faces a number of challenges, each of which impede an organization's ability to communicate:

• Supporting remote workforce
• Call drops/connection issues
• High telecom expense
• Low-quality voice experience
• Users in a variety of systems

Microsoft Teams Phone System combined with Synoptek's proprietary Direct Routing network provides the most optimal deployment architecture for Teams. We solve telephony challenges while providing white-glove support, unparalleled on-boarding, and preparing our clients for the future of workforce productivity.

• No edge equipment required
• Domestic and Calling Plans
• 911 Emergency Calling
• Single sign on
• High availability 
• Global SIP relationships
• Integration with Microsoft Dynamics

Our solution will drive increased efficiency by encouraging employees use Teams as their main method for communication, which also drives Teams as a single hub of productivity.  The organization benefits by reducing overall telephony costs with no management required.

• A fully managed solution delivered as software as a service
• A native Microsoft Teams experience with no third parties
• Future proof with monthly enhancements planned