Microsoft Teams for Frontline Workers: 3-Week Workshop

By availing of this solution offer from Tech One Philippines, you can benefit from our expertise and experience in delivering digital workplace solutions that meet the specific needs and requirements of businesses in the Philippines.

Benefits By empowering your team to attend this 3-week workshop, you can achieve the following benefits:

• Improve the performance and productivity of your frontline workers and enable them to deliver better customer service by providing them with the tools they need to communicate, collaborate, and access information.

• Enhance communication and teamwork across the organization by connecting your frontline workers with the rest of the business, enabling them to share best practices, feedback, and insights.

• Foster a positive and engaging employee experience by empowering your frontline workers with autonomy, recognition, and learning opportunities, and by creating a culture of trust, transparency, and inclusion.

• Boost frontline operational effectiveness and agility by streamlining workflows, automating processes, enabling data-driven decision-making, and allowing your frontline workers to adapt to changing customer needs and market conditions.

• Help protect your business with security and compliance features for modern devices by ensuring that your frontline workers have secure and compliant access to the data and applications they need, and by protecting your business from cyber threats and data breaches.

Timeline The duration of this workshop can vary depending on the organization’s needs and the specific Microsoft 365 services being adopted, but it typically takes around 3 weeks. The solution offer consists of the following phases:

1. Discovery: We will conduct a discovery workshop to understand your business goals, challenges, and opportunities, and to assess your current digital workplace environment and frontline worker scenarios.

2. Design: We will design a solution roadmap and a deployment plan based on the findings from the discovery phase, and we will provide you with a proof of concept and a business case for the solution.

3. Deployment: We will deploy the solution in your environment and provide you with training and support to ensure a smooth adoption and transition.

Objectives and Execution The main objective of Microsoft 365 Frontline Worker for Teams is to enhance communications and collaboration, transform employee experiences, and increase frontline operational efficiency and agility. Execution involves understanding the goals of the digital workplace, the needs and pain points of end users, and the scenarios most important and relevant for them. We will use a user-centric and agile approach to design and deliver a solution that meets your specific requirements and expectations.