THInc Secure Managed Security Service for Microsoft

THInc Secure delivers strategy-driven managed services designed to continuously improve IT operations and security posture. Backed by 30+ years of experience, Tech Heads provides essential IT functions while aligning technology strategy with business goals. It builds value on top of the Microsoft 365 license, providing seamless integration and enhanced protection with the Microsoft Defender Suite and Microsoft Sentinel.

Key Capabilities: • Infrastructure Assessment: Understand your current environment and identify gaps in hardware, software, and security. • Technology Roadmap: Align IT investments with business outcomes using an industry-accepted framework. • Strategic Guidance & Planning: Quarterly reviews with technical experts to optimize performance, security, and budgeting. • 24/7 Online Dashboard: Real-time visibility into your IT environment, support activity, and asset health. • Tiered Support Model: Tier-1 through Tier-4 support with U.S.-based experts, including architects for complex issues. • Endpoint Protection & Monitoring: Proactive patching, alerting, and lifecycle planning to reduce risk and downtime.

Differentiators: • U.S.-based support team with advanced technical expertise. • Integration with internal IT teams for seamless collaboration. • Focus on continuous improvement and strategic alignment.