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Customer Service Solution: 2-Day Assessment

VNB Consulting

An evaluation of your current Customer Service processes that results in a detailed plan for Dynamics 365 for Customer Service deployment.

This 2-day assessment is held on-site at your facility.

The engagement will include meetings with the clients of your Customer Service processes, as well as IT stakeholders.

Agenda

Day 1

Discovery and analysis of the your current Customer Service system environment.

Day 2

Creation of a detailed plan to highlight overall migration/implementation process, customizations, data migration and integration.

Deliverables

  • Clear visibility into a Dynamics 365 for Customer Service implementation for your business processes.
  • Discovery, Analysis, and Migration/Implementation Plan.
https://gallery.azure.com/artifact/20151001/vnb.vnb_d365_cs_assess.1.0.3/Artifacts/SampleImage/6e881d97-9adb-4baf-903e-3432cae1ef99.png
https://gallery.azure.com/artifact/20151001/vnb.vnb_d365_cs_assess.1.0.3/Artifacts/SampleImage/6e881d97-9adb-4baf-903e-3432cae1ef99.png

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