Microsoft Teams Direct Routing: 3-day Workshop

Are you thinking about integrating your existing telephony infrastructure with Microsoft 365 ? Microsoft Teams is the hub of unified communication with Micorosft 365 and with Teams Direct Routing, you can connect your existing telephony infrastructure to Microsoft 365 with the help of supported SBC. Implementing Direct routing can get overwhelming as it involves both Microsoft 365 and SBC. This workshop is designed to demistify Direct Routing by providing high-level overview of architecture and configuration. You will receive an assessment and set of recommendations for implementing Teams Direct Routing. This workshop contains:

• The features and requirements for Direct Routing
• Overview of SBC.
  
• Overview of configuration for end-to-end call scenarios

Workshop deliverables include:

• Assessment of customer's current environment to determine if they are ready for Direct Routing.
• Actionable recommendation that customer can follow to enable Teams Direct Routing.

Prior to delivering the workshop we will send you a questionnaire to understand your requirements. Based on that, we can customize the workshop.

Workshop Agenda:

Please check attached PDF for more details on the workshop agenda. Here is the overview:

Day 2: SBC presentation and Assessment

Day 3: Overview of configuration and initial assessment findings

Additional Requests:

If you are interested in advanced features such as Auto Attendants and Call queues, or any related topic, we can add that to the agenda.

Pricing:

The pricing is an estimate for an environment with one SBC, one location and one tenant with less than 10,000 voice enabled users. Your actual price will depend on your environment and any additional request that you might have.