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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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Microsoft Dynamics 365 Customer Engagement and Microsoft Teams Digital Collaboration Pilot - 4 Week POC
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
Provide clients with advisory and implementation of a unified digital workplace for collaboration using the Microsoft Teams integration with Microsoft Dynamics 365 Customer Engagement applications.
1 out of 60
Microsoft Dynamics 365 Customer Engagement Digital Customer Service Pilot- 6 Week POC
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
Advisory and implementation of a pilot customer service application built on Microsoft Dynamics 365, with capabilities enhanced by the Power Platform.
2 out of 60
Dynamics 365 Modern Service Maturity 3-Week Assessment
Hitachi Solutions
+2
Applicable to:
Customer Service
Field Service
Hitachi Solutions will support you in understanding where you currently are in your service modernization journey, and what you need to advance to the next level.
3 out of 60
Dynamics 365 Customer Service Start&Go - 5-week implementation
ALFAPEOPLE
+1
Applicable to:
Customer Service
5-week Dynamics 365 Customer Services implementation. This solution combines Microsoft technology with a rapid deployment methodology and accelerators to create SLAs and customer service processes.
4 out of 60
Avanade Connected Home Health FY24 12 WK Imp
Avanade, Inc.
+1
Applicable to:
Customer Service
A platform and solution suite based on Dynamics 365 that enables delivery of efficient, highly coordinated, holistic in-home care services.
5 out of 60
Dynamics 365 for Education: 1-Hr Briefing
true org cloud
+3
Applicable to:
Customer Service
Power BI apps
Power Apps
Free setup, demo, training and migration for Dynamics 365 for Education. True.org Cloud provides an implementation of Dynamics 365 as a fully customizable software for education institutions.
6 out of 60
Dynamics 365 Data Migration Toolkit: 1-Hr Briefing
Wipro Ltd
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Understand how Wipro's Data Migration Toolkit for Microsoft Dynamics 365 can automate data upgrade so that your sales, marketing and service staff have the right information at the right time.
7 out of 60
BRIKHousing: Housing Management System_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
Specifically designed for Housing Associations, this modular solution empowers superior decision-making, offering real-time insights into the metrics that matter the most to your organisation.
8 out of 60
Dynamics 365: 8 Wochen Implementierung | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Business Central
Customer Service
Dynamics 365 | Implementierung
9 out of 60
Microsoft Dynamics 365 Customer Engagement On-Premises to Cloud Migration - 6 Week Assessment
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
10 out of 60
Dynamics 365 for Customer Service Implementation
TrimaxSecure
+1
Applicable to:
Customer Service
Launch your company’s digital transformation with Microsoft Dynamics 365 for Customer Service.
11 out of 60
Dynamics 365 Customer Service Sherpa
JourneyTEAM
+1
Applicable to:
Customer Service
Deploy Dynamics 365 Customer Service with a lower implementation cost with JourneyTEAM’s exclusive Sherpa
12 out of 60
LTIMindtree Dynamics 365 Machinery Inspection Module
LTIMindtree Limited
+3
Applicable to:
Customer Service
Power Automate
Power Apps
A consulting solution to digitalize machinery inspections happening at your industry be it manufacturing, energy or healthcare.
13 out of 60
Dynamics 365 for transportation & logistics: 2-hr briefing
proMX AG
+3
Applicable to:
Sales
Customer Service
Project Operations
A free briefing for transportation and logistics companies about discovering the full potential of digital transformation with Microsoft Dynamics 365 technologies.
14 out of 60
Dynamics 365: 3-Month Implementation
Publicis.Sapient USA
+3
Applicable to:
Marketing
Customer Service
Customer Insights
Implementation of Dynamics 365
15 out of 60
Nonprofit Data Migration 2 Day Assessment Workshop
cloudThing
+1
Applicable to:
Customer Service
The Workshop allows your charity to make an informed decision on how to best migrate your data
16 out of 60
Engineered Code Power Pages Training
Engineered Code Consulting Inc.
+3
Applicable to:
Sales
Customer Service
Power Pages
Help avoid the steep learning curve associated with Power Pages with online, self-paced course. One-year subscription includes course updates, monthly office hours, priority community forums Support.
17 out of 60
XRM® Contact Center: 2-Wk Implementation
E-Consulting
+3
Applicable to:
Sales
Customer Service
Field Service
Pre-configured solution based on Microsoft Dynamics 365 Customer Engagement for omni-channel customer service.
18 out of 60
Avanade Patient Experience Accelerator FY24 12WK Imp
Avanade, Inc.
+3
Applicable to:
Marketing
Customer Service
Customer Insights
A Microsoft Cloud for Healthcare and Dynamics 365-based solution that creates an engagement layer for providers by interfacing with EMRs / EHRs to deliver an end-to-end patient experience.
19 out of 60
Operations Assist Proof of Concept
Argano LLC
+3
Applicable to:
Supply Chain Management
Customer Service
Power Apps
Discover the potential of Microsoft Store Operations Assist with our expert guided workshops and rollout process
20 out of 60
Maturity Model Assessment for Healthcare: 3 Week Assessment
JourneyTEAM
+2
Applicable to:
Marketing
Customer Service
Assess your organization’s operational maturity and create a plan to improve your business processes using technology.
21 out of 60
Unified Interface Migration: 2-Day Assessment
Hitachi Solutions
+3
Applicable to:
Sales
Customer Service
Field Service
Our proven approach for migrating to the new Dynamics 365 Sales and Customer Service Unified Interface will help you enable your users with improved navigation, performance and productivity.
22 out of 60
Dynamics 365 CE: 3-Week Assessment
AlphaBOLD
+3
Applicable to:
Sales
Customer Service
Customer Insights
AlphaBOLD’s specialized Dynamics 365 CE assessment is designed to navigate you through the complexities of customization and implementation.
23 out of 60
Salesforce to Dynamics 365: 4-week Assessment
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Migrating from Salesforce to Dynamics 365 allows for easier integration with your Microsoft technology stack, additional functionalities, and often times lower licensing costs.
24 out of 60
Dynamics 365: Quick Startup 2-3 weeks
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Our Dynamics 365 Quick Startup provides a fast, lightly customized solution to help you optimize your business processes, streamline workflows, and enhance collaboration.
25 out of 60
Analysis of the implementation of the CRM-Audit Dynamics 365
Sii Sp. z o.o.
+2
Applicable to:
Sales
Customer Service
As part of the 10-day audit, we will prepare a list of needs for the implementation of the CRM project
26 out of 60
Post Implementation Audit
Tech One Global
+3
Applicable to:
Sales
Business Central
Customer Service
PIA is an evaluation of the project's goals and activity achievement as measured against the project plan, budget, time deadlines, quality of deliverables, and specifications.
27 out of 60
Empower your people with our 2-day accessibility assessment for inclusive digital experiences
m-hance
+3
Applicable to:
Sales
Customer Service
Power Apps
Our 2-day accessibility assessment workshop is designed to review your Microsoft Dynamics 365 and/or Power Platform solutions, as well as the accessibility requirements you have within your business
28 out of 60
Maturity Model Assessment for Equipment Manufacturing: 3 Week Assessment
JourneyTEAM
+2
Applicable to:
Marketing
Customer Service
Assess your organization’s operational maturity and create a plan to improve your business processes using technology.
29 out of 60
Dynamics 365: 1 Tag Workshop | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Business Central
Customer Service
Dynamics 365 | Workshop
30 out of 60
Regulate: 0.5-Day Workshop to discuss core areas for consideration of a new Regulatory solution using Codec's Regulate for Cloud Accelerator.
Codec
+3
Applicable to:
Sales
Customer Service
Power Apps
Free of charge initial discovery workshop. Evaluation of different cloud platforms and services
31 out of 60
BRIKHousing: Rent Setting_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
The BRIKHousing: Rent Setting_ module simplifies the administrative overhead of the rent setting process.
32 out of 60
Microsoft Dynamics 365 CE Contact Management Pilot- 4 Week POC
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This engagement aims to provide our clients with advisory and implementation of a Microsoft Dynamics CE contact management pilot solution to help organizations manage client relationships.
33 out of 60
Microsoft Dynamics 365 Customer Engagement Security Model Assessment - 5 Week Assessment
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This engagement aims to provide a detailed current state assessment of Microsoft Dynamics 365 Customer Engagement environment security model, both on-premises and online.
34 out of 60
Microsoft Dynamics 365 Sales Starter Kit – 3 Week Implementation
Reply Ltd
+2
Applicable to:
Sales
Customer Service
Take the risk and complexities out of implementing Dynamics 365 for Sales or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
35 out of 60
Analysis of the implementation of the ERP-Audit Dynamics 365
Sii Sp. z o.o.
+3
Applicable to:
Supply Chain Management
Sales
Customer Service
Identification of the implementation scope of Dynamics 365 Finance & Supply Chain Management solution
36 out of 60
Nexer Connected Call Center: 5-Days Workshop
Nexer Group AB
+1
Applicable to:
Customer Service
Increase first-touch resolution, automate recurring customer interactions and provide connected and personalized customer experiences to take your call center operations to the next level.
37 out of 60
Retail & Consumer Goods Catalyst: 2-Week Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s interactive Retail & Consumer Goods Catalyst workshop helps companies build, plan, and execute business transformation strategies with a proven, innovative approach.
38 out of 60
On-Prem to Online Migration: 1-Hr Assessment
Forceworks
+2
Applicable to:
Sales
Customer Service
A Microsoft Pilot Program for smaller migrations: "OnPrem to Online(OP2OL) Factory". Accelerate your digital transformation with FastTrack for Dynamics 365.
39 out of 60
Life Sciences Catalyst: 2-Week Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s interactive Life Sciences Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.
40 out of 60
Salesforce to Dynamics 365 Migration: 1-week Assessment
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Migrating from Salesforce to Dynamics 365 provides seamless integration, enhanced features, and potential cost savings.
41 out of 60
Fiber Suite: 1 Tag Analyse, Bewertung, Planung | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Customer Service
Field Service
Fiber Suite by Arvato Systems | Analyse, Bewertung, Planung
42 out of 60
Dynamics 365 Customer Service: 6 wk Implementation
Crm - Konsulterna i Sverige AB
+3
Applicable to:
Sales
Customer Service
Customer Voice
Implementing Dynamics 365 Customer Service gives your organization an advantage over your competitors.
43 out of 60
Test Automation: 3-Day Proof of Concept
Pragmasys Consulting
+3
Applicable to:
Sales
Customer Service
Power Apps
An interactive collaboration to enable Test Automation for any one MS Dynamics CRM module, thereby ensuring higher productivity and cost optimisation
44 out of 60
CustomerServices: 2-Month Implementação + Copilot
Bizapp
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
Em 2 meses tenha disponível uma central de atendimento completa com recursos de autoatendimento (base de conhecimento/BOT), multicanal (e-mail, chat, telefone, outros) e CoPilot da Microsoft.
45 out of 60
CRM For Distribution 6 Week Implementation
Beringer Technology Group
+3
Applicable to:
Sales
Customer Service
Field Service
Today’s distributors need to increase sales productivity, reduce sales cycles, lessen costs, decrease response times, improve customer service and measure all activities in a single platform.
46 out of 60
Cloud Migration for Dynamics 365: 1-Hr Briefing
Wipro Ltd
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Understand Wipro's cutting-edge technology stack to help enhance digital customer experience and control costs for your journey to Microsoft Dynamics 365 Customer Engagement.
47 out of 60
Microsoft Dynamics CRM to Dynamics 365 Sales Migration: 2 Day Workshop and AIM Assessment
Sikich, LLP.
+2
Applicable to:
Sales
Customer Service
This workshop is for Microsoft Dynamics CRM users who want to evaluate an upgrade to Dynamics 365 cloud CRM
48 out of 60
Empower Education by Minsait: 1 day Assessment
Minsait
+3
Applicable to:
Marketing
Sales
Customer Service
In this assessment, we demonstrate how to empower students, teachers and administration experience.
49 out of 60
Dynamics 365 in Banking: 4-Hr Workshop
Wipfli LLP
+1
Applicable to:
Customer Service
An engagement tailored for the banking industry to explore how Dynamics 365 Customer Engagement/CRM can maximize your relationships and optimize your processes.
50 out of 60
Copilot 1wk Activation Assessment: Dynamics 365 Customer Service
Velrada
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Apps
Prepare your organisation for the capabilities of Copilot in Dynamics 365 Customer Service
51 out of 60
UNITE: D365 Backup_
INFINITY TECHNOLOGY SOLUTIONS
+3
Applicable to:
Marketing
Sales
Customer Service
Safeguard Dynamics 365 data with automated backups, encryption, and recovery. Streamline operations and compliance with our user-friendly interface. Benefit from unlimited storage and flexibility.
52 out of 60
Enable Always on Customer Service: 1-day Workshop
true org cloud
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
1 Day Workshop to help you Learn, Assess, Configure, & Enable Your Always on Service by connecting Customer / Field / Virtual Agents to take your customer experience from Omnichannel to Always On.
53 out of 60
Business Apps eConnect - 1-Wk Assessment
ECLECTICS INTERNATIONAL LTD
+2
Applicable to:
Sales
Customer Service
Looking for return of investment (ROI) for your Microsoft Dynamics 365 Implementation, achieving solution readiness, and recommendations to achieve a 360-degree view of your customers?
54 out of 60
EQM 365 Customer Service Envisioning Offering
EQM
+3
Applicable to:
Customer Service
Power BI apps
Power Automate
Capacita a tus agentes y supera las expectativas de tus clientes. ¡Hazte ya con una sesión de evaluación de Dynamics 365 Customer Service!
55 out of 60
Dynamics 365 Sales as a CRM Solution
Creospark Consulting Services Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
56 out of 60
Microsoft Dynamics 365 Customer Service Starter Kit – 3 Week Implementation
Reply Ltd
+1
Applicable to:
Customer Service
Take the risk and complexities out of implementing Dynamics 365 for Customer Service or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
57 out of 60
BRIKHousing: Arrears Management_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Arrears Management_ helps social landlords' streamline the arrears process, leveraging the power of Microsoft Dynamics 365 for a robust solution.
58 out of 60
Dynamics 365 CRM: 1-Day Workshop
JourneyTEAM
+3
Applicable to:
Customer Service
Field Service
Project Service Automation
Respond to market trends, engage customers, and automate your business processes with Microsoft Dynamics 365 for Sales, Customer Service, Marketing, Field Service, and Project Services.
59 out of 60
Dynamics 365 Setup and Demo: 1-Wk Proof of Concept
Andosi
+3
Applicable to:
Sales
Customer Service
Field Service
Interested in implementing Dynamics 365 but want to know it will work for your business and matches your vision? A proof of concept ensures the solution will meet and exceed your needs.
60 out of 60
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