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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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Dynamics 365: 4-Week Assessment
MAQ Software
+3
Applicable to:
Sales
Customer Service
Field Service
Bring new power to your out-of-the-box Dynamics 365 capabilities
1 out of 60
Dynamics 365 CE Health Check: 2-Wk Assessment
Axazure
+1
Applicable to:
Customer Service
2 weeks (80 hours) - Evaluate your current CRM status understanding what you can get with best practices.
2 out of 60
Customer Engagement: 1-Wk Proof of Concept
VNB Consulting
+3
Applicable to:
Sales
Customer Service
Field Service
An evaluation engagement that sets up a trial instance of Dynamics 365 for Customer Engagement with your data.
3 out of 60
CRM Migration to Dynamics 365: 4-Wk Implementation
Microsoft
+2
Applicable to:
Sales
Customer Service
Microsoft FastTrack for Dynamics 365 team will provide best practices and guidance to help you migrate your on-premises Dynamics CRM environment to Dynamics 365 in the cloud.
4 out of 60
Enterprise Collaboration 2.0: 5-Wks Implementation
Merp Systems Inc
+3
Applicable to:
Customer Service
Power BI apps
Power Apps
Enterprise Collaboration 2.0 - Is a transformation approach based on Teams and Power Apps. Delivering a new strategy in 5-weeks.
5 out of 60
Consolidate Apps on Dynamics 365: 2-Wk Assessment
Catapult Systems, LLC
+3
Applicable to:
Sales
Customer Service
Field Service
An in-depth review of up to 10 applications to explore potential consolidation on to the Dynamics 365 platform.
6 out of 60
CRM Portal Consulting: 4-Wk Implementation
Merp Systems, Inc.
+3
Applicable to:
Sales
Business Central
Customer Service
MERP Systems has a center of excellence for CRM Portal and Adxstudio competencies that can help customers and partners create compelling business applications based on Dynamics 365.
7 out of 60
Microsoft Dynamics 365 Customer Engagement On-Premises to Cloud Migration - 6 Week Assessment
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
8 out of 60
Microsoft Dynamics 365 Customer Service Starter Kit – 3 Week Implementation
Reply Ltd
+1
Applicable to:
Customer Service
Take the risk and complexities out of implementing Dynamics 365 for Customer Service or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
9 out of 60
Dynamics 365 Training: 4-Day Proof of Concept
Prosoft Systems Intl
+3
Applicable to:
Sales
Customer Service
Field Service
Empower your Dynamics 365 customization team to build a proof of concept application.
10 out of 60
Dynamics 365 Extensions: 10-Wk Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Dynamics 365 Portal Extension is a value added service offer from MTC, which allows you to get extensions done on your portal as per your business requirements.
11 out of 60
Catalyst Envisioning Loan Origination & Servicing - 4hr Workshop
VeriPark
+2
Applicable to:
Sales
Customer Service
Microsoft Catalyst Envisioning - 4hr Digital Transformation Workshop - Envision what your future in banking looks like with VeriPark's Loan Origination & Servicing for Retail, SME and Corporate!
12 out of 60
Dynamics 365 Field Service: 6 wk Implementation
Crm - Konsulterna i Sverige AB
+3
Applicable to:
Sales
Customer Service
Field Service
Implementing Dynamics 365 Field Service gives your organization an advantage over your competitors.
13 out of 60
Upgrade Dynamics 8weeks Implementation w/FastTrack
W-IT SpA
+3
Applicable to:
Sales
Customer Service
Field Service
Modernization of business management from CRM On Premise to Dynamics 365 in the cloud. In order to streamline business work and have all business resources in a single platform.
14 out of 60
Digital Contact Center
Capgemini Group
+3
Applicable to:
Customer Service
Customer Insights
Power Apps
The Digital Contact Center of the Future with Microsoft and Capgemini
15 out of 60
UNITE: D365 Backup_
INFINITY TECHNOLOGY SOLUTIONS
+3
Applicable to:
Marketing
Sales
Customer Service
Safeguard Dynamics 365 data with automated backups, encryption, and recovery. Streamline operations and compliance with our user-friendly interface. Benefit from unlimited storage and flexibility.
16 out of 60
FIELDBOSS HVAC Contractor-3 hr Briefing & Demo
Rimrock Corporation
+3
Applicable to:
Business Central
Customer Service
Field Service
A detailed guided demo of FIELDBOSS HVAC Contractor Management for Microsoft Dynamics 365.
17 out of 60
Power Apps Strategy for CIOs: 4-Wk Implementation
Merp Systems Inc
+3
Applicable to:
Customer Service
Power BI apps
Power Apps
Helping federal, state & local, and nonprofit customers to develop a technical strategy to rationalize applications management strategy using the Power Apps platform
18 out of 60
Dynamics 365 Custom Implementation: 4-6-weeks
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Looking to enhance your business's growth and productivity? Our Dynamics 365 Custom Implementation includes data migration, contact/opportunity configuration, and custom Power BI reporting.
19 out of 60
Maturity Model Assessment for Healthcare: 3 Week Assessment
JourneyTEAM
+2
Applicable to:
Marketing
Customer Service
Assess your organization’s operational maturity and create a plan to improve your business processes using technology.
20 out of 60
Dynamics 365 Sales as a CRM Solution
Creospark Consulting Services Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
21 out of 60
Customer Insights: 4-Week Implementation
MAQ Software
+3
Applicable to:
Sales
Customer Service
Customer Insights
Seeking more from your customer data? Harness its full potential in our 4-week insights initiative
22 out of 60
IFR BUSINESS AGENDA FOR D365 CUSTOMER ENGAGEMENT:6-weeks implementations
IFR SAU
+2
Applicable to:
Sales
Customer Service
Microsoft Dynamics 365 Sales implementation services for leads, accounts, contacts, and their activities.
23 out of 60
TTEC Digital Solution for OC Hub QuickStart: 10 Mins Agent Assessment
TTEC Digital
+1
Applicable to:
Customer Service
TTEC Digital OC Hub QuickStart offers a pre-built agent self-assessment that allows us to analyze current state and build a quick-start package for Dynamics365 Omni-Channel based on survey results.
24 out of 60
Business Apps eConnect - 1-Wk Assessment
ECLECTICS INTERNATIONAL LTD
+2
Applicable to:
Sales
Customer Service
Looking for return of investment (ROI) for your Microsoft Dynamics 365 Implementation, achieving solution readiness, and recommendations to achieve a 360-degree view of your customers?
25 out of 60
Direct to Consumer: 1 Week Assessment
Argano LLC
+3
Applicable to:
Marketing
Finance
Customer Service
Bridge the gap between aspiration and implementation for direct-to-consumer selling
26 out of 60
EQM 365 Customer Service Envisioning Offering
EQM
+3
Applicable to:
Customer Service
Power BI apps
Power Automate
Capacita a tus agentes y supera las expectativas de tus clientes. ¡Hazte ya con una sesión de evaluación de Dynamics 365 Customer Service!
27 out of 60
Dynamics 365/CRM Portal: 5-Hr Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Dynamics 365 Portal Configuration is a rapid service offer from MTC which allows you to set up your own Dynamics 365 portal.
28 out of 60
Microsoft Dynamics 365 Migration
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Our migration services make transitioning to Dynamics 365 from your CRM seamless and uninterrupted. By migrating, you unlock advanced features like automation, analytics, and collaboration.
29 out of 60
BRIKHousing: Rent Setting_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
The BRIKHousing: Rent Setting_ module simplifies the administrative overhead of the rent setting process.
30 out of 60
Goldmine Migration A/C Ent: 2-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
This service offer is limited to data migration of Account and Contact entities from Goldmine to Dynamics 365/CRM and it takes 2 man-days effort.
31 out of 60
Cloud Migration for Dynamics 365: 1-Hr Briefing
Wipro Ltd
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Understand Wipro's cutting-edge technology stack to help enhance digital customer experience and control costs for your journey to Microsoft Dynamics 365 Customer Engagement.
32 out of 60
D365 Customer Service: 10+Wk Implementation
Axazure
+1
Applicable to:
Customer Service
Dynamics 365 for Customer Service Implementation - 2 to 4 months - Full implementation
33 out of 60
Dynamics 365 CE Customer Service: 1-Hr Briefing
Slalom Consulting
+1
Applicable to:
Customer Service
Partner with our experienced team to explore how Dynamics 365 Customer Service can revolutionize your customer service operations and deliver exceptional customer experiences.
34 out of 60
D365 for Marketing Deploy: 10+WK Implementation
Axazure
+3
Applicable to:
Marketing
Sales
Customer Service
Dynamics 365 for Marketing Deploy - Implementation - 2 to 4 months - Full implementation
35 out of 60
Customer Service Support & Remediation: 4-Wk Assessment
Rand Group, LLC
+1
Applicable to:
Customer Service
Rand Group's Customer Service Support and Remediation offering gives you a single point of contact for all Dynamics 365 Customer Service support services.
36 out of 60
BRIKHousing: Asset Management_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Asset Management_ supports and manages the entire lifecycle of assets and components within a housing organisation.
37 out of 60
BRIKHousing: Repairs_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Repairs_ is a comprehensive repairs management solution vital for every Social Housing landlord.
38 out of 60
Always On Service 8weeks Desgin & Implementation
W-IT SpA
+2
Applicable to:
Customer Service
Field Service
Solution for the service area, such as customer service and field service for both internal and external customers of each company, covering any need that may be presented related to service.
39 out of 60
Customer Experience: 2 day workshop
Prodware Israel LTD
+3
Applicable to:
Sales
Customer Service
Field Service
Customer Journey Mapping workshop designed to improve and shape your customer experience initiatives
40 out of 60
Dataverse Capacity Management: 1-hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Database storage is over capacity
41 out of 60
Dynamics 365 für Transport & Logistik: 2-hr briefing
proMX AG
+3
Applicable to:
Sales
Customer Service
Project Operations
Ein kostenloses Webinar für Transport- und Logistikunternehmen, die das ganze Potenzial der digitalen Transformation mit Microsoft Dynamics 365 entdecken möchten.
42 out of 60
Dynamics 365 Customer Service - Implementación en 3 meses
AW Latam
+1
Applicable to:
Customer Service
Desde AW te ayudamos a implementar Dynamics 365 Customer Service en solo 3 meses y así optimizar tus procesos de negocio.
43 out of 60
Expert ISV Consulting: 1-Hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
44 out of 60
"Smart Consulting" with an Expert: 2-Hours Brefing by Cluster Reply
Reply
+3
Applicable to:
Sales
Customer Service
Power Apps
Cluster Reply, thanks to its strong skills in the manufacturing sector, can help companies to strengthen the relationship with their customers, through the Smart Consulting Solution
45 out of 60
Dynamics 365 Bing Mapping App: 1-Hr Assessment
InfoGrow Corporation
+3
Applicable to:
Sales
Customer Service
Field Service
Develop a mapping solution for Dynamics 365 using Bing Maps
46 out of 60
Nexer Connected Call Center: 5-Days Workshop
Nexer Group AB
+1
Applicable to:
Customer Service
Increase first-touch resolution, automate recurring customer interactions and provide connected and personalized customer experiences to take your call center operations to the next level.
47 out of 60
HCL Biz Apps - Catalyst Envisioning Success: 1-Hour Briefing
HCL Technologies Limited.
+3
Applicable to:
Sales
Customer Service
Field Service
We will ideate together using design-led thinking concepts, jointly defining your unique path to digital transformation and determining benchmarks for desired organizational outcomes.
48 out of 60
HCL Biz Apps - Omni channel Customer Care: 1 Hr-Briefing
HCL Technologies Limited.
+1
Applicable to:
Customer Service
Get on the right track to providing personalized omni-channel service to your customers.
49 out of 60
HCL Biz Apps - Dynamics 365 for Retail Banking: 1-hour Assessment
HCL Technologies Limited.
+1
Applicable to:
Customer Service
HCL’s Dynamics 365 Accelerator for the Banking industry leverages Microsoft Applications and our proprietary data model to empower organizations to deliver superior customer experiences.
50 out of 60
Migration to Unified Interface: 2-Day Assessment
MAQ Software
+2
Applicable to:
Sales
Customer Service
Feeling limited by your Dynamics 365’s interface? Experience the transformative power of Unified Interface in a comprehensive 2-day assessment
51 out of 60
Dynamics 365 Quick Start: 10-Day Implementation
Jibe Cloud Services
+2
Applicable to:
Sales
Customer Service
This engagement is designed to get you up and running with Dynamics 365 for Sales quickly and inexpensively.
52 out of 60
Microsoft Dynamics 365 Customer Service Implementation
ARBENTIA CONSULTING, S.L.
+1
Applicable to:
Customer Service
8-Wk implementation of Microsoft Dynamics 365 Customer Service, Microsoft´s software to exceed customer expectations by delivering exceptional service on any channel.
53 out of 60
Customer Care Package: 10-Wk Implementation
Velosio
+1
Applicable to:
Customer Service
Redesign your customer experience capabilities with packaged deployment of Customer Service, Agent Chat, Remote Assist and Customer Insights in less than 3 months.
54 out of 60
Analysis of the implementation of the ERP-Audit Dynamics 365
Sii Sp. z o.o.
+3
Applicable to:
Supply Chain Management
Sales
Customer Service
Identification of the implementation scope of Dynamics 365 Finance & Supply Chain Management solution
55 out of 60
CRM Adoption & Readiness: 4-Hr Assessment
Alithya Fullscope Solutions, Inc.
+3
Applicable to:
Sales
Customer Service
Field Service
An assessment using the proven High Performing Organization model to help you understand what is needed for a successful CRM initiative with Microsoft Dynamics 365 Sales.
56 out of 60
Sales to Billing Business Process Automation: 3-week Fit-Gap Assessment
CloudFronts Technologies
+3
Applicable to:
Sales
Customer Service
Power Automate
If you are looking to automate your entire Sales to Billing business process to gain more visibility and optimize your business operations, our experienced consultants at CloudFronts can help.
57 out of 60
HCL Biz Apps - Customer Care for Utilities - 1 day assessment
HCL Technologies Limited.
+1
Applicable to:
Customer Service
Heightened customer expectation and siloed data leave companies scrambling to perfect the omin-channel experience.
58 out of 60
Excel Migration Acct/Contact: 2-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
This service offer is limited to data migration of Account & Contact entities from Multi-Excel/CSV files to Dynamics 365/CRM and it takes 2 man-days.
59 out of 60
Unified Interface Migration: 2-Day Assessment
Hitachi Solutions
+3
Applicable to:
Sales
Customer Service
Field Service
Our proven approach for migrating to the new Dynamics 365 Sales and Customer Service Unified Interface will help you enable your users with improved navigation, performance and productivity.
60 out of 60
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