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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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EQM 365 Customer Service Envisioning Offering
EQM
+3
Applicable to:
Customer Service
Power BI apps
Power Automate
Capacita a tus agentes y supera las expectativas de tus clientes. ¡Hazte ya con una sesión de evaluación de Dynamics 365 Customer Service!
1 out of 60
Migrate Dynamics CRM to Cloud: 1-Wk Implementation
TrellisPoint LLC
+2
Applicable to:
Sales
Customer Service
Migrate up to 100,000 of your business's Account and Contact records and related Users from Microsoft Dynamics (365) CRM On-Premise to Microsoft Dynamics 365 in the Cloud.
2 out of 60
Patient eXperience in Healthcare: 4-hours briefing
Reply
+3
Applicable to:
Marketing
Sales
Customer Service
4-hours introduction to our expertise in Patient Experience in Healthcare digital processes
3 out of 60
Dynamics 365 Sales: 2 Hours assessment
Evincible Solutions
+3
Applicable to:
Marketing
Sales
Customer Service
Explore how Dynamics 365 Sales can be beneficial for your Organization in a 2-hour assessment plan..!
4 out of 60
Retail & Consumer Goods Catalyst: 2-Week Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s interactive Retail & Consumer Goods Catalyst workshop helps companies build, plan, and execute business transformation strategies with a proven, innovative approach.
5 out of 60
Expert ISV Consulting: 1-Hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
6 out of 60
HCL Biz Apps - Customer Care for Utilities - 1 day assessment
HCL Technologies Limited.
+1
Applicable to:
Customer Service
Heightened customer expectation and siloed data leave companies scrambling to perfect the omin-channel experience.
7 out of 60
D365 Customer Service: 10+ Week Implementation
CRM Dynamics Limited
+1
Applicable to:
Customer Service
Full Implementation of Dynamics 365 for Customer Service
8 out of 60
Customer Service for Dynamics 365: 1-Day Workshop
PowerObjects An HCL Company
+1
Applicable to:
Customer Service
Whether you’re new to Microsoft Dynamics 365 or you’re experienced but need to know about the latest version, PowerObject's Customer Service for Dynamics 365 introductory course is perfect for you.
9 out of 60
Customer Experience: 2 day workshop
Prodware Israel LTD
+3
Applicable to:
Sales
Customer Service
Field Service
Customer Journey Mapping workshop designed to improve and shape your customer experience initiatives
10 out of 60
CRM Adoption & Readiness: 4-Hr Assessment
Alithya Fullscope Solutions, Inc.
+3
Applicable to:
Sales
Customer Service
Field Service
An assessment using the proven High Performing Organization model to help you understand what is needed for a successful CRM initiative with Microsoft Dynamics 365 Sales.
11 out of 60
MSFT Cloud for Healthcare -10 weeks Deployment POC
Mazik Global Inc.
+1
Applicable to:
Customer Service
Enhance patient engagement with virtual health proof of concept
12 out of 60
Microsoft Dynamics 365 CE Contact Management Pilot- 4 Week POC
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This engagement aims to provide our clients with advisory and implementation of a Microsoft Dynamics CE contact management pilot solution to help organizations manage client relationships.
13 out of 60
Microsoft Dynamics 365 Customer Engagement Security Model Assessment - 5 Week Assessment
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This engagement aims to provide a detailed current state assessment of Microsoft Dynamics 365 Customer Engagement environment security model, both on-premises and online.
14 out of 60
CRM for Manufacturing - 2H Workshop
9altitudes
+3
Applicable to:
Sales
Customer Service
Field Service
Ideate together with 9altitudes' experts a Customer Engagement platform for your Manufacturing company. We will envision you a future-proof business solution based on Industry Best Practices.
15 out of 60
Dynamics 365 Support Services: 4-Wk Implementation
TrellisPoint LLC
+2
Applicable to:
Sales
Customer Service
TrellisPoint’s CRM administration support and maintenance packages offer businesses a simple and cost-effective way to outsource support for their Dynamics 365 system.
16 out of 60
Power Apps Strategy for CIOs: 4-Wk Implementation
Merp Systems Inc
+3
Applicable to:
Customer Service
Power BI apps
Power Apps
Helping federal, state & local, and nonprofit customers to develop a technical strategy to rationalize applications management strategy using the Power Apps platform
17 out of 60
Nonprofit Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Nonprofit is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
18 out of 60
Salesforce to Dynamics 365 Migration: 1-week Assessment
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Migrating from Salesforce to Dynamics 365 provides seamless integration, enhanced features, and potential cost savings.
19 out of 60
Empower Education by Minsait: 1 day Assessment
Minsait
+3
Applicable to:
Marketing
Sales
Customer Service
In this assessment, we demonstrate how to empower students, teachers and administration experience.
20 out of 60
Life Sciences Catalyst: 2-Week Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s interactive Life Sciences Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.
21 out of 60
"Smart Consulting" with an Expert: 2-Hours Brefing by Cluster Reply
Reply
+3
Applicable to:
Sales
Customer Service
Power Apps
Cluster Reply, thanks to its strong skills in the manufacturing sector, can help companies to strengthen the relationship with their customers, through the Smart Consulting Solution
22 out of 60
Distributor Lead System: 4-Wk Implementation
InfoGrow Corporation
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Go live within 30-days with a complete system for managing the distribution and follow-up tracking of leads to distributors account reps.
23 out of 60
Avanade Connected Home Health FY24 12 WK Imp
Avanade, Inc.
+1
Applicable to:
Customer Service
A platform and solution suite based on Dynamics 365 that enables delivery of efficient, highly coordinated, holistic in-home care services.
24 out of 60
BRIKHousing: Rent Setting_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
The BRIKHousing: Rent Setting_ module simplifies the administrative overhead of the rent setting process.
25 out of 60
Fiber Suite: 2 Wochen Proof of Concept | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Customer Service
Field Service
Fiber Suite by Arvato Systems | Proof of Concept
26 out of 60
Dynamics 365 Performance Review: 5-Day Assessment
enCloud9
+2
Applicable to:
Sales
Customer Service
This analysis is designed to identify performance issues related to your Microsoft Dynamics 365 and develop a plan to optimize the performance of your CRM.
27 out of 60
Catalyst Envisioning - Activate Digital Selling
Sirocco
+3
Applicable to:
Marketing
Sales
Customer Service
Catalyst Envisioning - Activate Digital Selling
28 out of 60
HCL Biz Apps - Dynamics 365 for Retail Banking: 1-hour Assessment
HCL Technologies Limited.
+1
Applicable to:
Customer Service
HCL’s Dynamics 365 Accelerator for the Banking industry leverages Microsoft Applications and our proprietary data model to empower organizations to deliver superior customer experiences.
29 out of 60
Consolidate Apps on Dynamics 365: 2-Wk Assessment
Catapult Systems, LLC
+3
Applicable to:
Sales
Customer Service
Field Service
An in-depth review of up to 10 applications to explore potential consolidation on to the Dynamics 365 platform.
30 out of 60
Jump-start Dynamics 365: 1 week implementation
Seepath
+2
Applicable to:
Sales
Customer Service
One stop shop for customers looking to Setup, Deploy and Support their Dynamics 365 and go live with confidence.
31 out of 60
Dynamics 365: 12-Wk Implementation
EPAM Systems
+3
Applicable to:
Marketing
Sales
Customer Service
Our global Dynamics 365 practice delivers Microsoft Business Applications, including Microsoft Power Platform, through unparalleled services, accelerator integrations and add-ons.
32 out of 60
Salesforce to Dynamics 365: 4-week Assessment
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Migrating from Salesforce to Dynamics 365 allows for easier integration with your Microsoft technology stack, additional functionalities, and often times lower licensing costs.
33 out of 60
Catalyst Envision and Innovation Workshop
Covenant Technology Partners
+1
Applicable to:
Customer Service
Catalyst Envision and Innovation Workshop for Microsoft Dynamics 365 Customer Service
34 out of 60
Catalyst Envisioning: 1-Hour Briefing
Crm - Konsulterna i Sverige AB
+3
Applicable to:
Marketing
Sales
Customer Service
In this preparatory session, we take you through the initial steps of Microsoft Catalyst IDEA – Inspire. A first step to implement Power Platform and Dynamics 365 based solutions.
35 out of 60
Dynamics 365 CRM Implementation: 6-Wk Assessment
GMCS Verex
+2
Applicable to:
Sales
Customer Service
We provide customers with a solution assessment to find the best way to implement Microsoft Dynamics 365 Sales
36 out of 60
Customer Service Support & Remediation: 4-Wk Assessment
Rand Group, LLC
+1
Applicable to:
Customer Service
Rand Group's Customer Service Support and Remediation offering gives you a single point of contact for all Dynamics 365 Customer Service support services.
37 out of 60
BRIKHousing: Allocations_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
Efficiently manage social housing allocation: waiting lists, property allocation, mutual exchanges, and more. BRIKHousing: Allocations_ ensures robust and flexible allocation solutions.
38 out of 60
Microsoft Dynamics 365 Customer Service Implementation
ARBENTIA CONSULTING, S.L.
+1
Applicable to:
Customer Service
8-Wk implementation of Microsoft Dynamics 365 Customer Service, Microsoft´s software to exceed customer expectations by delivering exceptional service on any channel.
39 out of 60
Enable Always on Customer Service: 1-day Workshop
true org cloud
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
1 Day Workshop to help you Learn, Assess, Configure, & Enable Your Always on Service by connecting Customer / Field / Virtual Agents to take your customer experience from Omnichannel to Always On.
40 out of 60
Dynamics 365 Business Central, HCM & ADP: 1-Hr Assessment
JourneyTEAM
+3
Applicable to:
Finance
Business Central
Customer Service
FREE 1-hr assessment discussing your current ERP system including Dynamics 365 Business Central. We will evaluate gaps in your ERP, Payroll, HR and Human Capital Management (HCM) systems.
41 out of 60
Dynamics 365 Add-in: 5-Wk Implementation
Akvelon
+3
Applicable to:
Finance
Sales
Customer Service
Microsoft Dynamics 365 Add-in is a custom business logic that you can integrate with Dynamics 365 (both online and on-premises versions) to modify or augment the standard behavior of the platform.
42 out of 60
Test Automation: 3-Day Proof of Concept
Pragmasys Consulting
+3
Applicable to:
Sales
Customer Service
Power Apps
An interactive collaboration to enable Test Automation for any one MS Dynamics CRM module, thereby ensuring higher productivity and cost optimisation
43 out of 60
CustomerServices: 2-Month Implementação + Copilot
Bizapp
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
Em 2 meses tenha disponível uma central de atendimento completa com recursos de autoatendimento (base de conhecimento/BOT), multicanal (e-mail, chat, telefone, outros) e CoPilot da Microsoft.
44 out of 60
Operations Assist Proof of Concept
Argano LLC
+3
Applicable to:
Supply Chain Management
Customer Service
Power Apps
Discover the potential of Microsoft Store Operations Assist with our expert guided workshops and rollout process
45 out of 60
Maturity Model Assessment for Healthcare: 3 Week Assessment
JourneyTEAM
+2
Applicable to:
Marketing
Customer Service
Assess your organization’s operational maturity and create a plan to improve your business processes using technology.
46 out of 60
BRIKHousing: Asset Management_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Asset Management_ supports and manages the entire lifecycle of assets and components within a housing organisation.
47 out of 60
Analysis of the implementation of the CRM-Audit Dynamics 365
Sii Sp. z o.o.
+2
Applicable to:
Sales
Customer Service
As part of the 10-day audit, we will prepare a list of needs for the implementation of the CRM project
48 out of 60
HCL Biz Apps - Contact Centre Modernisation and Optimisation - 1-hr Briefing
HCL Technologies Limited.
+2
Applicable to:
Customer Service
Customer Voice
HCL is an award-winning Microsoft partner with a proven track record for excellence in Customer Service digital transformations using technology from the Microsoft stack.
49 out of 60
Dynamics 365 Word Template Design: 4-Hr Workshop
mscrm-addons.com ( PTM EDV Systeme )
+3
Applicable to:
Sales
Customer Service
Field Service
Our solution will help you design and create Word templates for Dynamics 365.
50 out of 60
On-Prem Dynamics to Dynamics 365: 1-Day Assessment
Altriva Solutions
+3
Applicable to:
Sales
Customer Service
Field Service
Receive an expert assessment of what it will take for your organization to migrate from an on-premises Dynamics CRM to Dynamics 365.
51 out of 60
Customer Care Package: 10-Wk Implementation
Velosio
+1
Applicable to:
Customer Service
Redesign your customer experience capabilities with packaged deployment of Customer Service, Agent Chat, Remote Assist and Customer Insights in less than 3 months.
52 out of 60
Digital Transformation Assessment for Social Housing
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
For Housing Associations aiming to address pain points, this discovery workshop and value mapping exercise will deliver actionable recommendations against key metrics, with measurable efficiency gains
53 out of 60
MSFT Cloud for Healthcare-10 weeks Deployment POC
Mazik Global Inc.
+1
Applicable to:
Customer Service
Enhance Patient Engagement with Care Coordination - 90 days Deployment Proof of Concept
54 out of 60
BRIKHousing: Property Sales and Shared Ownership_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Property Sales & Shared Ownership_ helps to manages the entire property purchase process end-to-end.
55 out of 60
Synoptek Dynamics 365 Customer Engagement (CRM): 3-Wk Assessment
Synoptek
+3
Applicable to:
Sales
Customer Service
Field Service
Leverage Synoptek’s certified Dynamics 365 Customer Engagement (CRM) experts to identify the next steps for your CRM implementation.
56 out of 60
Dynamics 365 Customer Service as a CRM Solution
Creospark Consulting Services Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
57 out of 60
Dynamics 365: 1 Tag Workshop | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Business Central
Customer Service
Dynamics 365 | Workshop
58 out of 60
Dynamics 365: 2 Wochen Proof of Concept | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Business Central
Customer Service
Dynamics 365 | Proof of Concept
59 out of 60
Excel Migration All Entities: 4-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
This service is about data migration of all entities from Multiple Excel/CSV files to Dynamics 365/CRM and it takes 4 man-days effort.
60 out of 60
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