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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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Dynamics 365: 8 Wochen Implementierung | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Business Central
Customer Service
Dynamics 365 | Implementierung
1 out of 60
Empower your people with our 2-day accessibility assessment for inclusive digital experiences
m-hance
+3
Applicable to:
Sales
Customer Service
Power Apps
Our 2-day accessibility assessment workshop is designed to review your Microsoft Dynamics 365 and/or Power Platform solutions, as well as the accessibility requirements you have within your business
2 out of 60
Intelligent Business Applications
Cognizant
+3
Applicable to:
Sales
Customer Service
Power Apps
Agile and efficient cloud platform that automates, integrates, and enhances business goals visibility. It protects data and fosters innovation.
3 out of 60
Avanade Connected Home Health FY24 12 WK Imp
Avanade, Inc.
+1
Applicable to:
Customer Service
A platform and solution suite based on Dynamics 365 that enables delivery of efficient, highly coordinated, holistic in-home care services.
4 out of 60
Customer Experience: 2 day workshop
Prodware Israel LTD
+3
Applicable to:
Sales
Customer Service
Field Service
Customer Journey Mapping workshop designed to improve and shape your customer experience initiatives
5 out of 60
BRIKHousing: Housing Management System_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
Specifically designed for Housing Associations, this modular solution empowers superior decision-making, offering real-time insights into the metrics that matter the most to your organisation.
6 out of 60
Distributor Lead System: 4-Wk Implementation
InfoGrow Corporation
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Go live within 30-days with a complete system for managing the distribution and follow-up tracking of leads to distributors account reps.
7 out of 60
Engineered Code Power Pages Consulting
Engineered Code Consulting Inc.
+3
Applicable to:
Sales
Customer Service
Power Pages
Tap into over 13 years of expertise with Engineered Code's Power Pages (Power Apps Portals) consulting. Achieve your desired outcomes with our comprehensive support. Contact us today!
8 out of 60
Connected Call Center: 5-Day Workshop
Sigma AB
+1
Applicable to:
Customer Service
Increase first-touch resolution, automate recurring customer interactions and provide connected and personalized customer eperiences to take your call center operations to the next level.
9 out of 60
Infosys Dynamics365 Customer Service: 1-Day Wrkshp
Infosys Limited
+1
Applicable to:
Customer Service
Deliver positive customer experiences faster by optimizing resources and reducing operational costs.
10 out of 60
Goldmine Migration All Ent: 8-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
This service offer is about data migration of all entities from Goldmine to Dynamics 365/CRM and it takes 8 man-days effort.
11 out of 60
HCL Biz Apps - Customer Care for Utilities - 1 day assessment
HCL Technologies Limited.
+1
Applicable to:
Customer Service
Heightened customer expectation and siloed data leave companies scrambling to perfect the omin-channel experience.
12 out of 60
Elevator Contractors: 3-Hr Briefing & Demo
Rimrock Corporation
+2
Applicable to:
Business Central
Customer Service
A guided tour of the FIELDBOSS Elevator Contractor Management Software for Dynamics 365.
13 out of 60
SMS Using Microsoft Flow: 1-Day Implementation
Sikich, LLP.
+3
Applicable to:
Finance
Sales
Customer Service
A rapid deployment of a solution using Microsoft Flow with Dynamics 365 Operations and Twillio, so your customers can check order status, and get updates via SMS.
14 out of 60
Microsoft Dynamics 365 Customer Engagement Digital Customer Service Pilot- 6 Week POC
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
Advisory and implementation of a pilot customer service application built on Microsoft Dynamics 365, with capabilities enhanced by the Power Platform.
15 out of 60
Microsoft Dynamics 365 Customer Engagement and Microsoft Teams Digital Collaboration Pilot - 4 Week POC
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
Provide clients with advisory and implementation of a unified digital workplace for collaboration using the Microsoft Teams integration with Microsoft Dynamics 365 Customer Engagement applications.
16 out of 60
Dynamics 365: 4-Week Assessment
MAQ Software
+3
Applicable to:
Sales
Customer Service
Field Service
Bring new power to your out-of-the-box Dynamics 365 capabilities
17 out of 60
Enterprise CRM implementation on Dynamics 365
Netwise S.A.
+2
Applicable to:
Sales
Customer Service
Enterprise-class CRM implementation with strategy planning, customer experience planning and mapping business needs to specific products on Microsoft Dynamics 365 platform.
18 out of 60
Dynamics 365: 1 Tag Workshop | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Business Central
Customer Service
Dynamics 365 | Workshop
19 out of 60
Dynamics 365: 2 Wochen Proof of Concept | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Business Central
Customer Service
Dynamics 365 | Proof of Concept
20 out of 60
Microsoft Dynamics 365 Customer Service: 1 Hour Briefing
Cognizant
+3
Applicable to:
Customer Service
Customer Insights
Customer Voice
Customer Service solutions envisioning, deployment and support services based on Dynamics 365 Customer Service.
21 out of 60
Microsoft Dynamics 365 Project Operations: 10 Week Implementation
Cognizant
+3
Applicable to:
Customer Service
Project Service Automation
Project Operations
Envisioning, deployment and support services for Microsoft Dynamics 365 Project Operations
22 out of 60
Dynamics 365 Data Migration Toolkit: 1-Hr Briefing
Wipro Ltd
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Understand how Wipro's Data Migration Toolkit for Microsoft Dynamics 365 can automate data upgrade so that your sales, marketing and service staff have the right information at the right time.
23 out of 60
Dynamics 365 Sales Implementation: 6 weeks Plan
Evincible Solutions
+3
Applicable to:
Marketing
Sales
Customer Service
Facilitate your sales force with Dynamics 365 Sales to manage their work smartly and effectively.
24 out of 60
Microsoft Dynamics 365 Sales Starter Kit – 3 Week Implementation
Reply Ltd
+2
Applicable to:
Sales
Customer Service
Take the risk and complexities out of implementing Dynamics 365 for Sales or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
25 out of 60
"Smart Consulting" with an Expert: 2-Hours Brefing by Cluster Reply
Reply
+3
Applicable to:
Sales
Customer Service
Power Apps
Cluster Reply, thanks to its strong skills in the manufacturing sector, can help companies to strengthen the relationship with their customers, through the Smart Consulting Solution
26 out of 60
Analysis of the implementation of the ERP-Audit Dynamics 365
Sii Sp. z o.o.
+3
Applicable to:
Supply Chain Management
Sales
Customer Service
Identification of the implementation scope of Dynamics 365 Finance & Supply Chain Management solution
27 out of 60
Avanade Patient Experience Accelerator FY24 12WK Imp
Avanade, Inc.
+3
Applicable to:
Marketing
Customer Service
Customer Insights
A Microsoft Cloud for Healthcare and Dynamics 365-based solution that creates an engagement layer for providers by interfacing with EMRs / EHRs to deliver an end-to-end patient experience.
28 out of 60
Retail & Consumer Goods Catalyst: 2-Week Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s interactive Retail & Consumer Goods Catalyst workshop helps companies build, plan, and execute business transformation strategies with a proven, innovative approach.
29 out of 60
Dynamics 365 Customer Service Start&Go - 5-week implementation
ALFAPEOPLE
+1
Applicable to:
Customer Service
5-week Dynamics 365 Customer Services implementation. This solution combines Microsoft technology with a rapid deployment methodology and accelerators to create SLAs and customer service processes.
30 out of 60
CustomerServices: 2-Month Implementação + Copilot
Bizapp
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
Em 2 meses tenha disponível uma central de atendimento completa com recursos de autoatendimento (base de conhecimento/BOT), multicanal (e-mail, chat, telefone, outros) e CoPilot da Microsoft.
31 out of 60
Operations Assist Proof of Concept
Argano LLC
+3
Applicable to:
Supply Chain Management
Customer Service
Power Apps
Discover the potential of Microsoft Store Operations Assist with our expert guided workshops and rollout process
32 out of 60
Dynamics 365 Sales Complete Implementation- 7 days
true org cloud
+3
Applicable to:
Sales
Customer Service
Power Apps
Dynamics 365 Sales Complete Implementation
33 out of 60
HCL Biz Apps - PowerProperty - 1 week assessment
HCL Technologies Limited.
+3
Applicable to:
Sales
Customer Service
Field Service
PowerProperty facilitates housing providers to deliver all the relevant industry-centric processes for the Front, Middle and Back office, which are not available in standard Microsoft Dynamics 365
34 out of 60
LTIMindtree Dynamics 365 Machinery Inspection Module
LTIMindtree Limited
+3
Applicable to:
Customer Service
Power Automate
Power Apps
A consulting solution to digitalize machinery inspections happening at your industry be it manufacturing, energy or healthcare.
35 out of 60
Dynamics 365 Modern Service Maturity 3-Week Assessment
Hitachi Solutions
+2
Applicable to:
Customer Service
Field Service
Hitachi Solutions will support you in understanding where you currently are in your service modernization journey, and what you need to advance to the next level.
36 out of 60
Microsoft Dynamics 365 Migration
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Our migration services make transitioning to Dynamics 365 from your CRM seamless and uninterrupted. By migrating, you unlock advanced features like automation, analytics, and collaboration.
37 out of 60
Dynamics 365 Sales/Sale App : 1-Day Workshop
Dynamics Edge
+3
Applicable to:
Finance
Sales
Customer Service
Provide salespeople, managers, and business analysts the skills to manage a salesforce and increase sales using the Sales Module and Sales App in Microsoft Dynamics 365. Delivered at your site.
38 out of 60
On-Prem to Online Migration: 1-Hr Assessment
Forceworks
+2
Applicable to:
Sales
Customer Service
A Microsoft Pilot Program for smaller migrations: "OnPrem to Online(OP2OL) Factory". Accelerate your digital transformation with FastTrack for Dynamics 365.
39 out of 60
Salesforce to Dynamics 365: 4-week Assessment
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Migrating from Salesforce to Dynamics 365 allows for easier integration with your Microsoft technology stack, additional functionalities, and often times lower licensing costs.
40 out of 60
CRM Migration to Dynamics 365: 4-Wk Implementation
Microsoft
+2
Applicable to:
Sales
Customer Service
Microsoft FastTrack for Dynamics 365 team will provide best practices and guidance to help you migrate your on-premises Dynamics CRM environment to Dynamics 365 in the cloud.
41 out of 60
Catalyst Envisioning - Customer Engagement for FSI - 4hr Workshop
VeriPark
+2
Applicable to:
Sales
Customer Service
Microsoft Catalyst Envisioning - 4hr Digital Transformation Workshop - Envision what your future in banking looks like with VeriPark's CRM for FSI!
42 out of 60
Microsoft Dynamics 365 Customer Engagement On-Premises to Cloud Migration - 6 Week Assessment
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
43 out of 60
Dynamics 365 Customer Service Sherpa
JourneyTEAM
+1
Applicable to:
Customer Service
Deploy Dynamics 365 Customer Service with a lower implementation cost with JourneyTEAM’s exclusive Sherpa
44 out of 60
Manufacturing Process Review: 3-Day Assessment
Stoneridge Software LLC
+4
Applicable to:
Finance
Sales
Business Central
Customer Service
A review between your leaders and our consultants of manufacturing-related business processes resulting in an actionable game plan, budget, and timeline of your next ERP implementation.
45 out of 60
Dynamics 365 for transportation & logistics: 2-hr briefing
proMX AG
+3
Applicable to:
Sales
Customer Service
Project Operations
A free briefing for transportation and logistics companies about discovering the full potential of digital transformation with Microsoft Dynamics 365 technologies.
46 out of 60
D365 Customer Service: 10+Wk Implementation
Axazure
+1
Applicable to:
Customer Service
Dynamics 365 for Customer Service Implementation - 2 to 4 months - Full implementation
47 out of 60
Dynamics 365 Sales as a CRM Solution
Creospark Consulting Services Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
48 out of 60
Microsoft Dynamics 365 Customer Engagement Security Model Assessment - 5 Week Assessment
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This engagement aims to provide a detailed current state assessment of Microsoft Dynamics 365 Customer Engagement environment security model, both on-premises and online.
49 out of 60
Microsoft Dynamics 365 CE Contact Management Pilot- 4 Week POC
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This engagement aims to provide our clients with advisory and implementation of a Microsoft Dynamics CE contact management pilot solution to help organizations manage client relationships.
50 out of 60
Life Sciences Catalyst: 2-Week Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s interactive Life Sciences Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.
51 out of 60
Nonprofit Data Migration 2 Day Assessment Workshop
cloudThing
+1
Applicable to:
Customer Service
The Workshop allows your charity to make an informed decision on how to best migrate your data
52 out of 60
Nexer Connected Call Center: 5-Days Workshop
Nexer Group AB
+1
Applicable to:
Customer Service
Increase first-touch resolution, automate recurring customer interactions and provide connected and personalized customer experiences to take your call center operations to the next level.
53 out of 60
Retail & Consumer Goods Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Retail & Consumer Goods is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
54 out of 60
Expert ISV Consulting: 1-Hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
55 out of 60
DXC Customer Engagement Ctr: Implementation Svcs
DXC
+1
Applicable to:
Customer Service
DXC's Customer Engagement Center is an omni-channel Contact Center solution built on Dynamics 365 Customer Service
56 out of 60
XRM® Contact Center: 2-Wk Implementation
E-Consulting
+3
Applicable to:
Sales
Customer Service
Field Service
Pre-configured solution based on Microsoft Dynamics 365 Customer Engagement for omni-channel customer service.
57 out of 60
Medical Device Industry: 8-Wk Implementation
Dyn365Pros
+2
Applicable to:
Sales
Customer Service
A cloud-based modular platform for Medical Device manufacturers and distributors--supporting sales, marketing, and service process, built in the Microsoft Cloud.
58 out of 60
Not for Profit Catalyst 1 day workshop
cloudThing
+3
Applicable to:
Marketing
Business Central
Customer Service
Enabling Business Transformation through Catalyst
59 out of 60
Dynamics 365 Portals: 6-Week Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Field Service
Dynamics 365 Portals is a comprehensive service offering from MTC that takes care of your Dynamics 365 Configuration, Customizations and Extensions.
60 out of 60
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