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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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Dynamics 365 for transportation & logistics: 2-hr briefing
proMX AG
+3
Applicable to:
Sales
Customer Service
Project Operations
A free briefing for transportation and logistics companies about discovering the full potential of digital transformation with Microsoft Dynamics 365 technologies.
1 out of 60
Sales to Billing Business Process Automation: 3-week Fit-Gap Assessment
CloudFronts Technologies
+3
Applicable to:
Sales
Customer Service
Power Automate
If you are looking to automate your entire Sales to Billing business process to gain more visibility and optimize your business operations, our experienced consultants at CloudFronts can help.
2 out of 60
Automate Dynamics 365 Customer Service Lite 2-Wk Proof of Concept
POWER 365 SOLUTIONS LTD
+3
Applicable to:
Sales
Customer Service
Customer Voice
Jumpstart your customer service journey with the Dynamics 365 Customer Service "lite" proof of concept. Designed to give you the minimum overheads but maximum output utilising cutting edge automation.
3 out of 60
Prestation Cadrage/Audit D365 CRM/Customer Engagement
SYMELIA
+3
Applicable to:
Sales
Customer Service
Field Service
Prestations de Cadrage avant mise en œuvre ou d'Audit pour évaluer l'implantation de Dynamics 365 CRM/Customer Engagement
4 out of 60
Omnichannel Digital Contact Centre: 12 Wk+ Implementation
Enterprisecloud
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Apps
The Digital Contact Centre Platform represents the future of customer service, revolutionising how employees interact with their customers.
5 out of 60
Microsoft Dynamics 365 Business Applications: 12-Wk Implementation
Enterprisecloud
+3
Applicable to:
Marketing
Sales
Customer Service
Extend the powerful platform capability of Microsoft Dynamics 365 to help you create customer experiences that revolutionise your organisation using centralised data, AI and apps that future-proof.
6 out of 60
Dynamics 365 Cloud Migration: 2-Day Assessment
Enterprisecloud
+1
Applicable to:
Customer Service
Easily migrate your CRM or AX on-premises environment to Microsoft Dynamics 365.
7 out of 60
IT & Enterprise Service Management: 12-Wk Implementation
Enterprisecloud
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
We leverage the powerful capabilities of Microsoft Dynamics 365 to help organisations align IT service delivery activities to their needs.
8 out of 60
Business Apps eConnect - 1-Wk Assessment
ECLECTICS INTERNATIONAL LTD
+2
Applicable to:
Sales
Customer Service
Looking for return of investment (ROI) for your Microsoft Dynamics 365 Implementation, achieving solution readiness, and recommendations to achieve a 360-degree view of your customers?
9 out of 60
Request/Work Management: 2-hour briefing
Enterprisecloud
+1
Applicable to:
Customer Service
How are you managing work, incoming requests, and your employees in a post-covid19 world? Do you know what your team is working on or how many cases your support staff is resolving each day?
10 out of 60
Customer Insights: 4-Week Implementation
MAQ Software
+3
Applicable to:
Sales
Customer Service
Customer Insights
Seeking more from your customer data? Harness its full potential in our 4-week insights initiative
11 out of 60
Migration to Unified Interface: 2-Day Assessment
MAQ Software
+2
Applicable to:
Sales
Customer Service
Feeling limited by your Dynamics 365’s interface? Experience the transformative power of Unified Interface in a comprehensive 2-day assessment
12 out of 60
CRM Rapid Deployment: 5-Day Implementation
Azuro Business Solutions
+2
Applicable to:
Sales
Customer Service
Get your sales team up and running on Microsoft Dynamics 365 Sales.
13 out of 60
Dynamics 365 for Education: 1-Hr Briefing
true org cloud
+3
Applicable to:
Customer Service
Power BI apps
Power Apps
Free setup, demo, training and migration for Dynamics 365 for Education. True.org Cloud provides an implementation of Dynamics 365 as a fully customizable software for education institutions.
14 out of 60
HCL Biz Apps - Catalyst Envisioning Success: 1-Hour Briefing
HCL Technologies Limited.
+3
Applicable to:
Sales
Customer Service
Field Service
We will ideate together using design-led thinking concepts, jointly defining your unique path to digital transformation and determining benchmarks for desired organizational outcomes.
15 out of 60
Catalyst Envisioning Workshop 1 - Day Assessment
Mint Management Technologies
+3
Applicable to:
Supply Chain Management
Customer Service
Power Automate
A Catalyst Envisioning 1-Day Workshop that leads to Dynamics 365 for Customer Service Innovation
16 out of 60
HCL Biz Apps - Change Management for Dynamics 365: 1-Hr Briefing
HCL Technologies Limited.
+2
Applicable to:
Sales
Customer Service
Create a lasting business process transformation - HCL uses a structured approach to transformational change management that is customized for each customer.
17 out of 60
HCL Biz Apps - Dynamics 365 Capital Markets: 1-Hr Assessment
HCL Technologies Limited.
+3
Applicable to:
Sales
Customer Service
Power BI apps
HCL offers a scalable and customizable Capital Markets solution that leverages Microsoft Dynamics 365 and the full suite of related Microsoft Business Applications.
18 out of 60
HCL Biz Apps - Omni channel Customer Care: 1 Hr-Briefing
HCL Technologies Limited.
+1
Applicable to:
Customer Service
Get on the right track to providing personalized omni-channel service to your customers.
19 out of 60
Expert ISV Consulting: 1-Hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
20 out of 60
On-Prem to Online Migration: 1-Hr Assessment
Forceworks
+2
Applicable to:
Sales
Customer Service
A Microsoft Pilot Program for smaller migrations: "OnPrem to Online(OP2OL) Factory". Accelerate your digital transformation with FastTrack for Dynamics 365.
21 out of 60
Insurance Accelerator: 1-Day Workshop
Altron Karabina
+3
Applicable to:
Sales
Customer Service
Power BI apps
Altron Karabina’s Insurance Accelerator for Microsoft Dynamics 365 Customer Engagement helps insurance companies transform how they engage with customers across all channels and at every touchpoint.
22 out of 60
Dynamics 365 System Admin: 2-Day Workshop
The CRM Team
+3
Applicable to:
Sales
Customer Service
Field Service
Become a first-rate admin and drive your organisation’s objectives and targets. Empower non-technical Microsoft Dynamics 365 administrators with the tools to effectively manage your company CRM.
23 out of 60
Dynamics 365 Introduction: 3-Hr Workshop
The CRM Team
+3
Applicable to:
Sales
Customer Service
Field Service
This workshop is designed to help potential customers understand the full-service offerings of Microsoft Dynamics 365 and providing customers with resources to get the most out of the solution.
24 out of 60
Customer Experience: 2 day workshop
Prodware Israel LTD
+3
Applicable to:
Sales
Customer Service
Field Service
Customer Journey Mapping workshop designed to improve and shape your customer experience initiatives
25 out of 60
Enterprisecloud Catalyst: 2-Week Envisioning & BVA Co-investment Workshops
Enterprisecloud
+1
Applicable to:
Customer Service
Co-invest in future-proofing your organisation from disruption
26 out of 60
Catalyst Envisioning - Customer Engagement for FSI - 4hr Workshop
VeriPark
+2
Applicable to:
Sales
Customer Service
Microsoft Catalyst Envisioning - 4hr Digital Transformation Workshop - Envision what your future in banking looks like with VeriPark's CRM for FSI!
27 out of 60
Dynamic Routing Rules: 4-Week Implementation
MAQ Software
+3
Applicable to:
Sales
Customer Service
Field Service
Tired of inefficient work assignments slowing you down? Experience seamless task distribution with our 4-week Dynamic Routing Rules implementation
28 out of 60
Catalyst Envisioning Loan Origination & Servicing - 4hr Workshop
VeriPark
+2
Applicable to:
Sales
Customer Service
Microsoft Catalyst Envisioning - 4hr Digital Transformation Workshop - Envision what your future in banking looks like with VeriPark's Loan Origination & Servicing for Retail, SME and Corporate!
29 out of 60
Dynamics 365 CE Health Check: 2-Wk Assessment
Axazure
+1
Applicable to:
Customer Service
2 weeks (80 hours) - Evaluate your current CRM status understanding what you can get with best practices.
30 out of 60
Patient eXperience in Healthcare: 4-hours briefing
Reply
+3
Applicable to:
Marketing
Sales
Customer Service
4-hours introduction to our expertise in Patient Experience in Healthcare digital processes
31 out of 60
CRM in Banking: 1- Day Briefing by Cluster Reply
Reply
+3
Applicable to:
Marketing
Sales
Customer Service
A 1-day introduction to CRM solutions for Banking companies, focusing on Sales, Marketing & Customer Care processes.
32 out of 60
CI Banking Predictive Model: 4 week PoC
Mint Management Technologies
+3
Applicable to:
Customer Service
Customer Insights
Power Automate
Our consulting engagement uses the power of Microsoft Cloud Technology to empower banks with insights to deliver a holistic, 360-degree view of customers. This offer ends with a Proof of Concept.
33 out of 60
CI for Healthcare Solution Bundle 1: 5-Day Wksp
Mint Management Technologies
+3
Applicable to:
Sales
Customer Service
Customer Insights
Consulting for maximizing Customer Insights in Healthcare
34 out of 60
Dynamics 365 Security Audit: 2-Day Assessment
MAQ Software
+3
Applicable to:
Sales
Customer Service
Field Service
Curious about the state of your Dynamics 365 security? In just two days, our assessment can reveal vulnerabilities, strengthen your defenses, and prepare your business against threats.
35 out of 60
Student Success: 1-Hour Briefing
Enterprisecloud
+2
Applicable to:
Marketing
Customer Service
How do you market to and manage students at scale? How are you supporting your students to complete their studies?
36 out of 60
Student Recruitment & Onboarding: 1-Hr Briefing
Enterprisecloud
+2
Applicable to:
Marketing
Customer Service
This briefing will showcase how this solution will streamline your student recruitment and application processes, increasing the number of applications and recruiting high quality students.
37 out of 60
MSFT Cloud for Healthcare : 4 Days Workshop
Mazik Global Inc.
+1
Applicable to:
Customer Service
Understand the Value of Microsoft Health cloud and Benefits to Providers - 4 day workshop
38 out of 60
MSFT Cloud for Healthcare -10 weeks Deployment POC
Mazik Global Inc.
+1
Applicable to:
Customer Service
Enhance patient engagement with virtual health proof of concept
39 out of 60
MSFT Cloud for Healthcare-10 weeks Deployment POC
Mazik Global Inc.
+1
Applicable to:
Customer Service
Enhance Patient Engagement with Care Coordination - 90 days Deployment Proof of Concept
40 out of 60
D365 for Marketing Deploy: 10+WK Implementation
Axazure
+3
Applicable to:
Marketing
Sales
Customer Service
Dynamics 365 for Marketing Deploy - Implementation - 2 to 4 months - Full implementation
41 out of 60
D365 Customer Service: 10+Wk Implementation
Axazure
+1
Applicable to:
Customer Service
Dynamics 365 for Customer Service Implementation - 2 to 4 months - Full implementation
42 out of 60
HCL Biz Apps - Dynamics 365 for Retail Banking: 1-hour Assessment
HCL Technologies Limited.
+1
Applicable to:
Customer Service
HCL’s Dynamics 365 Accelerator for the Banking industry leverages Microsoft Applications and our proprietary data model to empower organizations to deliver superior customer experiences.
43 out of 60
Upgrade Dynamics 8weeks Implementation w/FastTrack
W-IT SpA
+3
Applicable to:
Sales
Customer Service
Field Service
Modernization of business management from CRM On Premise to Dynamics 365 in the cloud. In order to streamline business work and have all business resources in a single platform.
44 out of 60
Dynamics 365 Sales & Service 10-Wk Implementation
HSO US (AKA)
+3
Applicable to:
Sales
Customer Service
Field Service
Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
45 out of 60
Always On Service 8weeks Desgin & Implementation
W-IT SpA
+2
Applicable to:
Customer Service
Field Service
Solution for the service area, such as customer service and field service for both internal and external customers of each company, covering any need that may be presented related to service.
46 out of 60
HCL Biz Apps - Dynamics 365 for Insurance: 1-hour Assessment
HCL Technologies Limited.
+3
Applicable to:
Sales
Customer Service
Power BI apps
A robust Financial Services solution with an unprecedented focus on the insurance industry, PowerInsurance gives your organization a guided, intelligent way to provide personalized service and support
47 out of 60
HCL Biz Apps - PowerProperty - 1 week assessment
HCL Technologies Limited.
+3
Applicable to:
Sales
Customer Service
Field Service
PowerProperty facilitates housing providers to deliver all the relevant industry-centric processes for the Front, Middle and Back office, which are not available in standard Microsoft Dynamics 365
48 out of 60
Connected Campus: 1-Hour Briefing
Enterprisecloud
+2
Applicable to:
Customer Service
Field Service
Higher Education is evolving to meet the changing needs of their campus communities.
49 out of 60
Always On Service: 8-Weeks+ Implementation
Enterprisecloud
+2
Applicable to:
Customer Service
Field Service
Set up a proactive and always-on service organisation with Dynamics 365
50 out of 60
Dataverse Capacity Management: 1-hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Database storage is over capacity
51 out of 60
HCL Biz Apps - Customer Care for Utilities - 1 day assessment
HCL Technologies Limited.
+1
Applicable to:
Customer Service
Heightened customer expectation and siloed data leave companies scrambling to perfect the omin-channel experience.
52 out of 60
Healthcare Data Interoperability: 4 Wks Workshop
HCL Technologies Limited.
+3
Applicable to:
Customer Service
Field Service
Customer Insights
HCL Data Interoperability utilizes the trusted and integrated capabilities of Microsoft Cloud for Healthcare, enhancing collaboration, data driven decision-making, and operational efficiencies.
53 out of 60
Microsoft Dynamics 365 Migration 3-Day Assessment
Altron Digital Business
+1
Applicable to:
Customer Service
3-Day Assessment to understand your journey to Microsoft Dynamics 365 for Customer Services
54 out of 60
Catalyst Envisioning: 1-Hour Briefing
Crm - Konsulterna i Sverige AB
+3
Applicable to:
Marketing
Sales
Customer Service
In this preparatory session, we take you through the initial steps of Microsoft Catalyst IDEA – Inspire. A first step to implement Power Platform and Dynamics 365 based solutions.
55 out of 60
D365 Customer Service Quick Start: 8-Wk Implement.
INFOAVAN Soluciones S.L.
+1
Applicable to:
Customer Service
Achieve a successful implementation of Dynamics 365 Customer Service in a matter of weeks through Avan 365 Quick Start's agile approach.
56 out of 60
Minsait's Value Proposition on Dynamics 365 CE: 1 day assessment
Minsait
+3
Applicable to:
Marketing
Sales
Customer Service
In this proposal, we demonstrate the differential value that Minsait offers in the implementation of Dynamics 365 projects.
57 out of 60
Dynamics 365 CRM Implementation: 6-Wk Assessment
GMCS Verex
+2
Applicable to:
Sales
Customer Service
We provide customers with a solution assessment to find the best way to implement Microsoft Dynamics 365 Sales
58 out of 60
Infosys Dynamics365 Customer Service: 1-Day Wrkshp
Infosys Limited
+1
Applicable to:
Customer Service
Deliver positive customer experiences faster by optimizing resources and reducing operational costs.
59 out of 60
Quick Start Pack Customer Service: 8-weeks Implementation
Minsait
+3
Applicable to:
Customer Service
Customer Insights
Customer Voice
A quick implementation of the standard functionalities slightly adapted to your business needs to achieve an agile digitization of customer service processes through a platform that is fully scalable.
60 out of 60
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