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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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Barhead Quickstart Solutions Dynamics 365 Customer Service
Barhead Solutions Australia Pty Ltd
+1
Applicable to:
Customer Service
Get started with Dynamics 365 Customer Service in as little as one week
1 out of 60
Post Implementation Audit
Tech One Global
+3
Applicable to:
Sales
Business Central
Customer Service
PIA is an evaluation of the project's goals and activity achievement as measured against the project plan, budget, time deadlines, quality of deliverables, and specifications.
2 out of 60
Dynamics 365 CE Health Check: 2-Wk Assessment
Axazure
+1
Applicable to:
Customer Service
2 weeks (80 hours) - Evaluate your current CRM status understanding what you can get with best practices.
3 out of 60
Dynamics 365 Custom Implementation: 4-6-weeks
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Looking to enhance your business's growth and productivity? Our Dynamics 365 Custom Implementation includes data migration, contact/opportunity configuration, and custom Power BI reporting.
4 out of 60
MSFT Cloud for Healthcare-10 weeks Deployment POC
Mazik Global Inc.
+1
Applicable to:
Customer Service
Enhance Patient Engagement with Care Coordination - 90 days Deployment Proof of Concept
5 out of 60
Maturity Model Assessment for Healthcare: 3 Week Assessment
JourneyTEAM
+2
Applicable to:
Marketing
Customer Service
Assess your organization’s operational maturity and create a plan to improve your business processes using technology.
6 out of 60
Customer Engagement: 1-Wk Proof of Concept
VNB Consulting
+3
Applicable to:
Sales
Customer Service
Field Service
An evaluation engagement that sets up a trial instance of Dynamics 365 for Customer Engagement with your data.
7 out of 60
Maturity Model Assessment for Equipment Manufacturing: 3 Week Assessment
JourneyTEAM
+2
Applicable to:
Marketing
Customer Service
Assess your organization’s operational maturity and create a plan to improve your business processes using technology.
8 out of 60
Microsoft Dynamics 365 Customer Engagement Security Model Assessment - 5 Week Assessment
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This engagement aims to provide a detailed current state assessment of Microsoft Dynamics 365 Customer Engagement environment security model, both on-premises and online.
9 out of 60
HCL Biz Apps - Dynamics 365 for Retail Banking: 1-hour Assessment
HCL Technologies Limited.
+1
Applicable to:
Customer Service
HCL’s Dynamics 365 Accelerator for the Banking industry leverages Microsoft Applications and our proprietary data model to empower organizations to deliver superior customer experiences.
10 out of 60
Analysis of the implementation of the CRM-Audit Dynamics 365
Sii Sp. z o.o.
+2
Applicable to:
Sales
Customer Service
As part of the 10-day audit, we will prepare a list of needs for the implementation of the CRM project
11 out of 60
Dynamics 365: 2-week Assessment
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Simplify the process of migrating to Dynamics 365 or optimizing your current environment with Quisitive’s Dynamics 365 Assessment.
12 out of 60
Dynamics Improvement Program: 3-month Implementation
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
The Dynamics Improvement Program helps enable your enterprise to get the best ROI out of your Dynamics investment while avoiding surprises with routine health checks on your environment and solutions.
13 out of 60
SMS Using Microsoft Flow: 1-Day Implementation
Sikich, LLP.
+3
Applicable to:
Finance
Sales
Customer Service
A rapid deployment of a solution using Microsoft Flow with Dynamics 365 Operations and Twillio, so your customers can check order status, and get updates via SMS.
14 out of 60
HCL Biz Apps - CRM On prem to Online - 1hr briefing
HCL Technologies Limited.
+3
Applicable to:
Finance
Sales
Customer Service
Is your organization still running their CRM systems on premises? Moving to the cloud is no small task, but it is a critical component to scaling and innovating today’s business operations
15 out of 60
Dynamics 365 Data Migration Toolkit: 1-Hr Briefing
Wipro Ltd
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Understand how Wipro's Data Migration Toolkit for Microsoft Dynamics 365 can automate data upgrade so that your sales, marketing and service staff have the right information at the right time.
16 out of 60
Dynamics 365: 4-Week Assessment
MAQ Software
+3
Applicable to:
Sales
Customer Service
Field Service
Bring new power to your out-of-the-box Dynamics 365 capabilities
17 out of 60
Dynamics Omnichannel
JourneyTEAM
+1
Applicable to:
Customer Service
Integrate your channels into your existing Omnichannel environment
18 out of 60
Dynamics 365 Performance Review: 5-Day Assessment
enCloud9
+2
Applicable to:
Sales
Customer Service
This analysis is designed to identify performance issues related to your Microsoft Dynamics 365 and develop a plan to optimize the performance of your CRM.
19 out of 60
Engineered Code Power Pages Training
Engineered Code Consulting Inc.
+3
Applicable to:
Sales
Customer Service
Power Pages
Help avoid the steep learning curve associated with Power Pages with online, self-paced course. One-year subscription includes course updates, monthly office hours, priority community forums Support.
20 out of 60
CRM Migration to Dynamics 365: 4-Wk Implementation
Microsoft
+2
Applicable to:
Sales
Customer Service
Microsoft FastTrack for Dynamics 365 team will provide best practices and guidance to help you migrate your on-premises Dynamics CRM environment to Dynamics 365 in the cloud.
21 out of 60
Microsoft Dynamics 365 Customer Service Starter Kit – 3 Week Implementation
Reply Ltd
+1
Applicable to:
Customer Service
Take the risk and complexities out of implementing Dynamics 365 for Customer Service or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
22 out of 60
Dynamics 365 Training: 4-Day Proof of Concept
Prosoft Systems Intl
+3
Applicable to:
Sales
Customer Service
Field Service
Empower your Dynamics 365 customization team to build a proof of concept application.
23 out of 60
Dynamics 365 Extensions: 10-Wk Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Dynamics 365 Portal Extension is a value added service offer from MTC, which allows you to get extensions done on your portal as per your business requirements.
24 out of 60
BRIKHousing: Rent Setting_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
The BRIKHousing: Rent Setting_ module simplifies the administrative overhead of the rent setting process.
25 out of 60
HCL Biz Apps - Change Management for Dynamics 365: 1-Hr Briefing
HCL Technologies Limited.
+2
Applicable to:
Sales
Customer Service
Create a lasting business process transformation - HCL uses a structured approach to transformational change management that is customized for each customer.
26 out of 60
Direct to Consumer: 1 Week Assessment
Argano LLC
+3
Applicable to:
Marketing
Finance
Customer Service
Bridge the gap between aspiration and implementation for direct-to-consumer selling
27 out of 60
Goldmine Migration A/C Ent: 2-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
This service offer is limited to data migration of Account and Contact entities from Goldmine to Dynamics 365/CRM and it takes 2 man-days effort.
28 out of 60
Cloud Migration for Dynamics 365: 1-Hr Briefing
Wipro Ltd
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Understand Wipro's cutting-edge technology stack to help enhance digital customer experience and control costs for your journey to Microsoft Dynamics 365 Customer Engagement.
29 out of 60
D365 Customer Service: 10+Wk Implementation
Axazure
+1
Applicable to:
Customer Service
Dynamics 365 for Customer Service Implementation - 2 to 4 months - Full implementation
30 out of 60
Dynamics 365 CE Customer Service: 1-Hr Briefing
Slalom Consulting
+1
Applicable to:
Customer Service
Partner with our experienced team to explore how Dynamics 365 Customer Service can revolutionize your customer service operations and deliver exceptional customer experiences.
31 out of 60
D365 for Marketing Deploy: 10+WK Implementation
Axazure
+3
Applicable to:
Marketing
Sales
Customer Service
Dynamics 365 for Marketing Deploy - Implementation - 2 to 4 months - Full implementation
32 out of 60
Customer Service Support & Remediation: 4-Wk Assessment
Rand Group, LLC
+1
Applicable to:
Customer Service
Rand Group's Customer Service Support and Remediation offering gives you a single point of contact for all Dynamics 365 Customer Service support services.
33 out of 60
Dynamics 365 für Transport & Logistik: 2-hr briefing
proMX AG
+3
Applicable to:
Sales
Customer Service
Project Operations
Ein kostenloses Webinar für Transport- und Logistikunternehmen, die das ganze Potenzial der digitalen Transformation mit Microsoft Dynamics 365 entdecken möchten.
34 out of 60
Infosys Dynamics365 Customer Service: 1-Day Wrkshp
Infosys Limited
+1
Applicable to:
Customer Service
Deliver positive customer experiences faster by optimizing resources and reducing operational costs.
35 out of 60
IFR BUSINESS AGENDA FOR D365 CUSTOMER ENGAGEMENT:6-weeks implementations
IFR SAU
+2
Applicable to:
Sales
Customer Service
Microsoft Dynamics 365 Sales implementation services for leads, accounts, contacts, and their activities.
36 out of 60
Adoxio Portal: 4-Wk Assessment
KPMG Adoxio
+2
Applicable to:
Sales
Customer Service
Adoxio is offering a new Portal Assessment service to assist customers in making informed decisions on their path forward when Microsoft ends support of Adxstudio Portals version 7 in August 2018.
37 out of 60
TTEC Digital Solution for OC Hub QuickStart: 10 Mins Agent Assessment
TTEC Digital
+1
Applicable to:
Customer Service
TTEC Digital OC Hub QuickStart offers a pre-built agent self-assessment that allows us to analyze current state and build a quick-start package for Dynamics365 Omni-Channel based on survey results.
38 out of 60
Business Apps eConnect - 1-Wk Assessment
ECLECTICS INTERNATIONAL LTD
+2
Applicable to:
Sales
Customer Service
Looking for return of investment (ROI) for your Microsoft Dynamics 365 Implementation, achieving solution readiness, and recommendations to achieve a 360-degree view of your customers?
39 out of 60
Manufacturing & Distribution Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Manufacturing is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
40 out of 60
CRM for Manufacturing - 2H Workshop
9altitudes
+3
Applicable to:
Sales
Customer Service
Field Service
Ideate together with 9altitudes' experts a Customer Engagement platform for your Manufacturing company. We will envision you a future-proof business solution based on Industry Best Practices.
41 out of 60
Expert ISV Consulting: 1-Hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
42 out of 60
Dynamics 365 for Customer Service Implementation
TrimaxSecure
+1
Applicable to:
Customer Service
Launch your company’s digital transformation with Microsoft Dynamics 365 for Customer Service.
43 out of 60
EQM 365 Customer Service Envisioning Offering
EQM
+3
Applicable to:
Customer Service
Power BI apps
Power Automate
Capacita a tus agentes y supera las expectativas de tus clientes. ¡Hazte ya con una sesión de evaluación de Dynamics 365 Customer Service!
44 out of 60
Microsoft CRM Cloud Migration Assessment
Andosi
+3
Applicable to:
Sales
Customer Service
Customer Insights
Our offer aims to provide organizations using Microsoft CRM On-Premise with a clear roadmap and understanding of the migration process to the Cloud. The 2-hour free migration assessment is designed to
45 out of 60
HCL Biz Apps - Catalyst Envisioning Success: 1-Hour Briefing
HCL Technologies Limited.
+3
Applicable to:
Sales
Customer Service
Field Service
We will ideate together using design-led thinking concepts, jointly defining your unique path to digital transformation and determining benchmarks for desired organizational outcomes.
46 out of 60
HCL Biz Apps - Omni channel Customer Care: 1 Hr-Briefing
HCL Technologies Limited.
+1
Applicable to:
Customer Service
Get on the right track to providing personalized omni-channel service to your customers.
47 out of 60
Migration to Unified Interface: 2-Day Assessment
MAQ Software
+2
Applicable to:
Sales
Customer Service
Feeling limited by your Dynamics 365’s interface? Experience the transformative power of Unified Interface in a comprehensive 2-day assessment
48 out of 60
Support for Dynamics 365: 4-Wk Implementation
Crowe LLP
+2
Applicable to:
Sales
Customer Service
Proactively monitor, support, and enhance your Microsoft Dynamics 365 deployment to ensure you are getting the most from your technology investment.
49 out of 60
Dynamics 365 Quick Start: 10-Day Implementation
Jibe Cloud Services
+2
Applicable to:
Sales
Customer Service
This engagement is designed to get you up and running with Dynamics 365 for Sales quickly and inexpensively.
50 out of 60
Digital Transformation Assessment for Social Housing
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
For Housing Associations aiming to address pain points, this discovery workshop and value mapping exercise will deliver actionable recommendations against key metrics, with measurable efficiency gains
51 out of 60
"Smart Consulting" with an Expert: 2-Hours Brefing by Cluster Reply
Reply
+3
Applicable to:
Sales
Customer Service
Power Apps
Cluster Reply, thanks to its strong skills in the manufacturing sector, can help companies to strengthen the relationship with their customers, through the Smart Consulting Solution
52 out of 60
Customer Care Package: 10-Wk Implementation
Velosio
+1
Applicable to:
Customer Service
Redesign your customer experience capabilities with packaged deployment of Customer Service, Agent Chat, Remote Assist and Customer Insights in less than 3 months.
53 out of 60
Analysis of the implementation of the ERP-Audit Dynamics 365
Sii Sp. z o.o.
+3
Applicable to:
Supply Chain Management
Sales
Customer Service
Identification of the implementation scope of Dynamics 365 Finance & Supply Chain Management solution
54 out of 60
CRM Adoption & Readiness: 4-Hr Assessment
Alithya Fullscope Solutions, Inc.
+3
Applicable to:
Sales
Customer Service
Field Service
An assessment using the proven High Performing Organization model to help you understand what is needed for a successful CRM initiative with Microsoft Dynamics 365 Sales.
55 out of 60
Sales to Billing Business Process Automation: 3-week Fit-Gap Assessment
CloudFronts Technologies
+3
Applicable to:
Sales
Customer Service
Power Automate
If you are looking to automate your entire Sales to Billing business process to gain more visibility and optimize your business operations, our experienced consultants at CloudFronts can help.
56 out of 60
HCL Biz Apps - Customer Care for Utilities - 1 day assessment
HCL Technologies Limited.
+1
Applicable to:
Customer Service
Heightened customer expectation and siloed data leave companies scrambling to perfect the omin-channel experience.
57 out of 60
Customer Experience: 2 day workshop
Prodware Israel LTD
+3
Applicable to:
Sales
Customer Service
Field Service
Customer Journey Mapping workshop designed to improve and shape your customer experience initiatives
58 out of 60
Dynamics 365 CS QuickStart: 1-Wk Implementation
Information Strategies
+1
Applicable to:
Customer Service
InfoStrat helps customers quickly implement Microsoft Dynamics 365 for Customer Service, using industry best practices and lessons we have learned from customer engagements.
59 out of 60
UNITE: Omnichannel for Dynamics Customer Service
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
For Customer Service Directors seeking to boost satisfaction metrics and empower agents across platforms, Omnichannel for Dynamics Customer Service offers a bespoke, adaptable omnichannel solution.
60 out of 60
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