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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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Microsoft Dynamics 365 Customer Service Starter Kit – 3 Week Implementation
Reply Ltd
+1
Applicable to:
Customer Service
Take the risk and complexities out of implementing Dynamics 365 for Customer Service or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
1 out of 60
Microsoft Dynamics 365 Customer Engagement and Microsoft Teams Digital Collaboration Pilot - 4 Week POC
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
Provide clients with advisory and implementation of a unified digital workplace for collaboration using the Microsoft Teams integration with Microsoft Dynamics 365 Customer Engagement applications.
2 out of 60
Microsoft Dynamics 365 Customer Engagement Digital Customer Service Pilot- 6 Week POC
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
Advisory and implementation of a pilot customer service application built on Microsoft Dynamics 365, with capabilities enhanced by the Power Platform.
3 out of 60
TechHouse D365 Configuration: Contacts & Accounts - 1 Day Implementation
TechHouse
+3
Applicable to:
Sales
Customer Service
Power Apps
Quickly get up and running with Dynamics 365 Sales to manage your Accounts and Contacts. Remove unnecessary complexity and focus on what matters most.
4 out of 60
Retail & Consumer Goods Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Retail & Consumer Goods is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
5 out of 60
Retail & Consumer Goods Catalyst: 2-Week Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s interactive Retail & Consumer Goods Catalyst workshop helps companies build, plan, and execute business transformation strategies with a proven, innovative approach.
6 out of 60
Food & Beverage Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Food & Beverage is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
7 out of 60
Manufacturing & Distribution Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Manufacturing is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
8 out of 60
Life Sciences Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Life Sciences is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
9 out of 60
Business & Professional Service Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Bus. & Prof. Services is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future
10 out of 60
Life Sciences Catalyst: 2-Week Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s interactive Life Sciences Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.
11 out of 60
Nonprofit Catalyst: 2-Week Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s interactive Nonprofit Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.
12 out of 60
Business & Professional Services Catalyst: 2-Week Workshop
RSM Product Sales LLC
+2
Applicable to:
Sales
Customer Service
RSM’s interactive Business & Professional Services Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.
13 out of 60
LTIMindtree Business Applications Dynamics 365 Machinery Inspection Module
LTIMindtree Limited
+3
Applicable to:
Customer Service
Power Automate
Power Apps
A consulting solution to digitalize machinery inspections happening at your industry be it manufacturing, energy or healthcare.
14 out of 60
Dynamics 365 for Customer Service Implementation
TrimaxSecure
+1
Applicable to:
Customer Service
Launch your company’s digital transformation with Microsoft Dynamics 365 for Customer Service.
15 out of 60
Dynamics 365 Customer Service Consulting
IMPERIUM DYNAMICS LLC
+1
Applicable to:
Customer Service
Get the most out of Dynamics 365 Customer Service with expert consultation.
16 out of 60
Digital Transformation Assessment for Social Housing
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
For Housing Associations aiming to address pain points, this discovery workshop and value mapping exercise will deliver actionable recommendations against key metrics, with measurable efficiency gains
17 out of 60
BRIKHousing: Allocations_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
Efficiently manage social housing allocation: waiting lists, property allocation, mutual exchanges, and more. BRIKHousing: Allocations_ ensures robust and flexible allocation solutions.
18 out of 60
BRIKHousing: Void Management_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Void Management_ efficiently handles void properties by monitoring them, calculating void losses, and automating key elements of the void process.
19 out of 60
BRIKHousing: Tenancy Management_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Tenancy Management_ effectively and efficiently allows you to manage all tenancy management processes from the initial application, through to ending the tenancy when notice is given.
20 out of 60
BRIKHousing: Property Sales and Shared Ownership_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Property Sales & Shared Ownership_ helps to manages the entire property purchase process end-to-end.
21 out of 60
BRIKHousing: Contractor Management_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
The BRIKHousing: Contractor Management_ solution helps housing organisations efficiently manage their relationships with external contractors, ensuring cost-effective and timely services.
22 out of 60
BRIKHousing: Compliance_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Compliance_ helps to manage all regulatory and non-regulatory compliance checks typically carried out within a Housing Organisation
23 out of 60
BRIKHousing: Rent Accounting_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Rent Accounting_ manages the complex task of recording and monitoring all credits and debits against a tenant or leaseholder rent account as well as all Sub Accounts.
24 out of 60
BRIKHousing: Planned Maintenance_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Planned Maintenance_ delivers total control over planned maintenance works including managing contractor costs and progress metrics.
25 out of 60
Digital Contact Center
Capgemini Group
+3
Applicable to:
Customer Service
Customer Insights
Power Apps
The Digital Contact Center of the Future with Microsoft and Capgemini
26 out of 60
Value and Competitive Advantage
Capgemini Group
+3
Applicable to:
Commerce
Customer Service
Customer Insights
VCA Assessment conducts analysis of value creation configuration in your business and quantification of business impact of different parts of Dynamics 365 solutions.
27 out of 60
Dynamics 365 Cust Serv: 1-Wk Implementation
The Help Desk San Francisco Bay Area LLC
+1
Applicable to:
Customer Service
Dynamics 365 Customer Service implementation service.
28 out of 60
Dynamics 365 Readiness Assessment - 3 Weeks
WinWire Technologies
+3
Applicable to:
Customer Service
Project Service Automation
Power Apps
Dynamics 365 Readiness Assessment identifies opportunities to automate business processes and enables customers to build a strategic plan to modernize their business applications.
29 out of 60
Dynamics 365 Customer Engagement: 5-Day Workshop
Dynamics Edge
+2
Applicable to:
Sales
Customer Service
In this five-day workshop students will learn how to handle customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.
30 out of 60
Dynamics 365 Setup and Demo: 1-Wk Proof of Concept
Andosi
+3
Applicable to:
Sales
Customer Service
Field Service
Interested in implementing Dynamics 365 but want to know it will work for your business and matches your vision? A proof of concept ensures the solution will meet and exceed your needs.
31 out of 60
CRM Maturity Action Plan: 4-Day Workshop
XRM Vision
+2
Applicable to:
Sales
Customer Service
Through workshops conducted by our CRM Specialists, we will build a portrait of your situation. We will deliver a comprehensive action plan that identifies the next steps of your business evolution.
32 out of 60
Test Automation: 3-Day Proof of Concept
Pragmasys Consulting
+3
Applicable to:
Sales
Customer Service
Power Apps
An interactive collaboration to enable Test Automation for any one MS Dynamics CRM module, thereby ensuring higher productivity and cost optimisation
33 out of 60
Dynamics 365 Business Central, HCM & ADP: 1-Hr Assessment
JourneyTEAM
+3
Applicable to:
Finance
Business Central
Customer Service
FREE 1-hr assessment discussing your current ERP system including Dynamics 365 Business Central. We will evaluate gaps in your ERP, Payroll, HR and Human Capital Management (HCM) systems.
34 out of 60
Sales & Service Enhanced: 9-Day Implementation
Dynamic Objects
+2
Applicable to:
Sales
Customer Service
A rapid deployment of Microsoft Dynamics 365 for Sales & Customer Service with out-of-the-box features and basic customization.
35 out of 60
Dynamics 365 CE Accelerator: 7-Day Implementation
Biz Aid
+2
Applicable to:
Sales
Customer Service
A one-of-a-kind accelerator for Microsoft Dynamics 365 Customer Engagement implementations that enables you to quickly implement Sales and Service modules, designed specifically for easy work.
36 out of 60
Catalyst Envision and Innovation: 4-Hr Workshop
Catapult Systems, LLC
+1
Applicable to:
Customer Service
This workshop starts with a review of your business objectives, followed by mutual discovery and visualization of solutions, and ends with a clear, actionable plan to reach your business goals.
37 out of 60
CRM For Distribution 6 Week Implementation
Beringer Technology Group
+3
Applicable to:
Sales
Customer Service
Field Service
Today’s distributors need to increase sales productivity, reduce sales cycles, lessen costs, decrease response times, improve customer service and measure all activities in a single platform.
38 out of 60
Distributor Lead System: 4-Wk Implementation
InfoGrow Corporation
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Go live within 30-days with a complete system for managing the distribution and follow-up tracking of leads to distributors account reps.
39 out of 60
Jump-start Dynamics 365: 1 week implementation
Seepath
+2
Applicable to:
Sales
Customer Service
One stop shop for customers looking to Setup, Deploy and Support their Dynamics 365 and go live with confidence.
40 out of 60
Dynamics 365 Online Migration: 2-Hr Assessment
Cobalt
+2
Applicable to:
Sales
Customer Service
An assessment to determine the best path for your organization to Dynamics 365 from the company that created Migration Dynamics.
41 out of 60
Customer Service for Dynamics 365: 1-Day Workshop
PowerObjects An HCL Company
+1
Applicable to:
Customer Service
Whether you’re new to Microsoft Dynamics 365 or you’re experienced but need to know about the latest version, PowerObject's Customer Service for Dynamics 365 introductory course is perfect for you.
42 out of 60
PowerInsurance: 7-Wk Implementation
PowerObjects An HCL Company
+3
Applicable to:
Sales
Customer Service
Power Apps
This Dynamics 365 Accelerator for the Insurance industry leverages Microsoft Technologies (including PowerApps) to empower organizations to deliver consistently superior customer experiences.
43 out of 60
Long-Term Support and Service: 4-Wk Implementation
Dyn365Pros
+2
Applicable to:
Sales
Customer Service
Unlimited Dynamics 365 support and administrative assistance. Data review, trainings, system check and discount on rates for project related services.
44 out of 60
Adoxio Portal: 4-Wk Assessment
KPMG Adoxio
+2
Applicable to:
Sales
Customer Service
Adoxio is offering a new Portal Assessment service to assist customers in making informed decisions on their path forward when Microsoft ends support of Adxstudio Portals version 7 in August 2018.
45 out of 60
Dynamics 365 Tune Up: 10-Hr Assessment
InfoGrow Corporation
+2
Applicable to:
Sales
Customer Service
Achieve your expected business value from Dynamics. Tune-up assessment
46 out of 60
Dynamics 365 CS QuickStart: 1-Wk Implementation
Information Strategies
+1
Applicable to:
Customer Service
InfoStrat helps customers quickly implement Microsoft Dynamics 365 for Customer Service, using industry best practices and lessons we have learned from customer engagements.
47 out of 60
SAVIN360 Victim Notification: 1-Day Assessment
Information Strategies
+1
Applicable to:
Customer Service
Evaluate the SAVIN360 solution to help victim services agencies manage notifications and alerts when offenders are transferred or released.
48 out of 60
Dynamics 365 App Development: 1-Hr Assessment
InfoGrow Corporation
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Make Dynamics 365 more effective for your organization with InfoGrow’s Custom Application Development
49 out of 60
CRM Performance Analysis: 10-Day Assessment
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
This engagement is designed with a view to help you identify performance issues related to your Dynamics CRM implementation and provide a roadmap for their fixes.
50 out of 60
Cloud Contact Center: 1-Day Briefing
Perficient Inc
+2
Applicable to:
Sales
Customer Service
This briefing will share insights on how you can use Microsoft Dynamics 365 to drive new opportunities in your contact center.
51 out of 60
Dynamics 365 Training: 4-Day Proof of Concept
Prosoft Systems Intl
+3
Applicable to:
Sales
Customer Service
Field Service
Empower your Dynamics 365 customization team to build a proof of concept application.
52 out of 60
QuickStarter Package: 2-Wk Implementation
Pragmasys Consulting
+3
Applicable to:
Sales
Business Central
Customer Service
An implementation package to help new customers swiftly realize value from their investments in Dynamics 365 applications.
53 out of 60
Medical Device Industry: 8-Wk Implementation
Dyn365Pros
+2
Applicable to:
Sales
Customer Service
A cloud-based modular platform for Medical Device manufacturers and distributors--supporting sales, marketing, and service process, built in the Microsoft Cloud.
54 out of 60
Dynamics 365 Business Check: 1-Hr Assessment
Sparktech
+3
Applicable to:
Finance
Sales
Customer Service
If you’re having a hard time deciding which version of Microsoft Dynamics 365 if right for your business, take our one-hour assessment and we’ll help you decide.
55 out of 60
Customer Service Solution: 2-Day Assessment
VNB Consulting
+1
Applicable to:
Customer Service
An evaluation of your current Customer Service processes that results in a detailed plan for Dynamics 365 for Customer Service deployment.
56 out of 60
CRM QuickStart: 10-Day Implementation
Stoneridge Software LLC
+2
Applicable to:
Sales
Customer Service
A QuickStart package for implementing Microsoft Dynamics 365 Customer Engagement.
57 out of 60
Dynamics 365/CRM Portal: 5-Hr Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Dynamics 365 Portal Configuration is a rapid service offer from MTC which allows you to set up your own Dynamics 365 portal.
58 out of 60
Dynamics 365 Portals: 6-Week Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Field Service
Dynamics 365 Portals is a comprehensive service offering from MTC that takes care of your Dynamics 365 Configuration, Customizations and Extensions.
59 out of 60
TTEC Digital Solution for OC Hub QuickStart: 10 Mins Agent Assessment
TTEC Digital
+1
Applicable to:
Customer Service
TTEC Digital OC Hub QuickStart offers a pre-built agent self-assessment that allows us to analyze current state and build a quick-start package for Dynamics365 Omni-Channel based on survey results.
60 out of 60
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