Powerblox Complaint Management

by Powerblox

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Effortlessly manage and process customer and vendor complaints.

Unlock efficient complaints management with Powerblox Complaint Management for Business Central. Easily categorize types, monitor statuses, track expenses, generate returns or credit memos, and streamline tasks. Prioritize and assign responsibilities effortlessly. Plus, consolidate multiple customer complaints into vendor complaints. Seamlessly integrate with Powerblox Quality Control for comprehensive quality management.

Key Features:

    • Register complaints from customers, vendors, and internal personnel
    • Assign tasks to Business Central users for streamlined resolution
    • Customize workflows for various complaint types
    • Automatically block invoice reminders to avoid errors
    • Maintain a clear history for efficient reporting
    • Capture detailed complaint information per item
    • Automate document creation linked to complaints (e.g., credit memos, returns)
    • Consolidate multiple complaints into a single main complaint
    • Conveniently access related documents directly from the complaint interface.

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Supported Editions:

This app supports the Essentials and Premium Editions of Dynamics 365 Business Central

Supported Countries:

Is available for all countries.

Supported Languages:

This app is available in English, Dutch and French.

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