Help Desk (GB)

by ERP Connect Consulting LLC

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Help Desk Ticket Tracking Directly in Business Central

This version supports the GB Localizations only. For Additional Localizations see Additional App Listings.

Includes Free 30-Day Trial.

  • Create Internal Help Desk Tickets – including ability to link ticket to specific page inside BC.
  • Create External Help Desk Tickets from Clients
  • Attach Documents to Tickets and add unlimited notes via HTML Editor (including links, tables, images).
  • Drop and Drop Emails to create new tickets
  • Apply Time to a Ticket for Time Tracking
  • User can Confirm Complete of Tickets with survey of performance
  • Ability to Generate Invoices to external clients from Ticks/Time Tracking

At a glance