https://store-images.s-microsoft.com/image/apps.28969.b446c13b-d8ce-44bc-8016-5195618465f6.76b13064-ef22-4897-8c6d-3ee7f43af86f.d2289fc8-8eae-4afc-95bf-f78023939c51

Help Desk (GB)

by ERP Connect Consulting LLC

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Help Desk Ticket Tracking Directly in Business Central


This version supports the GB Localizations only. For Additional Localizations see Additional App Listings.

Includes Free 30-Day Trial.


  • Create Internal Help Desk Tickets – including ability to link ticket to specific page inside BC.
  • Create External Help Desk Tickets from Clients
  • Attach Documents to Tickets and add unlimited notes via HTML Editor (including links, tables, images).
  • Drop and Drop Emails to create new tickets
  • Apply Time to a Ticket for Time Tracking
  • User can Confirm Complete of Tickets with survey of performance
  • Ability to Generate Invoices to external clients from Ticks/Time Tracking

At a glance

https://store-images.s-microsoft.com/image/apps.34070.b446c13b-d8ce-44bc-8016-5195618465f6.76b13064-ef22-4897-8c6d-3ee7f43af86f.2f2cb795-1df8-4939-8c71-ed8fcb262c78
/staticstorage/a4a6681/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.37660.b446c13b-d8ce-44bc-8016-5195618465f6.76b13064-ef22-4897-8c6d-3ee7f43af86f.2a384799-e50e-4992-96ae-c78da382878b
https://store-images.s-microsoft.com/image/apps.26776.b446c13b-d8ce-44bc-8016-5195618465f6.76b13064-ef22-4897-8c6d-3ee7f43af86f.7fbdda2f-a84f-4358-9dff-90cba5800d1e
https://store-images.s-microsoft.com/image/apps.42874.b446c13b-d8ce-44bc-8016-5195618465f6.76b13064-ef22-4897-8c6d-3ee7f43af86f.41c28614-992c-405f-85ad-3eeb0da1c518