by Horsa Way

Service is the add-on aimed at service and rental companies.

Designed specifically on Microsoft Dynamics 365 Business Central to manage every single process of the service business, Service offers a completed collection of functionalities and specifics features.

Service is part of Horsa Foundation Stack APPs.

Main Features
  • Work Order and Quotes
  • Models and Service Items
  • Maintenance plans and maintenance schedulated
  • Resource management
  • Planning and scheduling
  • Service prices totally customizables
  • Specific billing process
  • Cost and revenue analysis
Work Order

A single document to manage all the processing phases of an assistance intervention.

  • Planning and scheduling intervention
  • Set Items and Spare Parts
  • Checklist activities


Fully integrated with purchase functionalities of with Dynamics 365 Business Central.

Resource planning and work orders schedulation

Graphic visualization of resource planning, for the timely assignment of each intervention.

Maintenance plans and maintenance schedulated

  • Create specifics maintenance plan applicable to every model
  • Generates the proposals of the scheduled plans for commissioning

APP Service Mobile
  • Compatibility with all Android devices, Smartphone and Tablet
  • Easy to install and setup
  • Offline mode supported
  • Very quick sync
  • Extremely usable and intuitive
  • Totally integrated with Business Central and Service Add-On

License Required

Some functions require a valid Horsa License (subscription – contact Horsa – not for free).

Click "Update License" from Network Setup page to start a 60-day free trial.

Supported Editions:

This app supports both the Essential and Premium editions of Microsoft Dynamics 365 Business Central.

Supported Countries:

This application is supported in all countries, where Microsoft Dynamics 365 Business Central is available.

Supported Languages:

This application is available in English (United States) and Italian.

At a glance