SD Case Manager for Microsoft Dynamics 365 Business Central offers a highly flexible means of logging, tracking, escalating and alerting issues as cases.  Allowing individual configurable case queues, user-definable case workflows, template case actions and case escalation rules.  Notify both internal and external parties on case progress and actions needed or taken.

Supported Editions

This app supports both the Essential and Premium edition of Microsoft Dynamics 365 Business Central.

Supported Countries

Australia, Austria, Belgium, Canada, Denmark, France, Germany, Iceland, Ireland, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States.

Supported Languages

English (Available as Auto-translated languages)