https://store-images.s-microsoft.com/image/apps.32001.4dc169fb-83f3-498c-a96e-cc2ec7bf30ac.3620cdf2-f65c-48ce-a3da-6e7f96a4fe38.0e3db269-b37e-4b94-bb8e-956d2cb65fa1

SD Case Manager

by Simply Dynamics Ltd

Log, Escalate and Manage issues via Cases or tickets for all your ticketing needs.

SD Case Manager for Microsoft Dynamics 365 Business Central offers a highly flexible means of logging, tracking, escalating and alerting issues as cases.  Allowing individual configurable case queues, user-definable case workflows, template case actions and case escalation rules.  Notify both internal and external parties on case progress and actions needed or taken.

Supported Editions 

This app supports both the Essential and Premium edition of Microsoft Dynamics 365 Business Central.


Supported Countries

Australia, Austria, Belgium, Canada, Denmark, France, Germany, Iceland, Ireland, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States.


Supported Languages

English (Available as Auto-translated languages)

At a glance

https://store-images.s-microsoft.com/image/apps.2150.4dc169fb-83f3-498c-a96e-cc2ec7bf30ac.67081559-eccb-4b9f-9630-a6917779da99.0e16480e-cd53-4f55-a408-b2c702d2dd01
/staticstorage/6d4e0803/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.23864.4dc169fb-83f3-498c-a96e-cc2ec7bf30ac.67081559-eccb-4b9f-9630-a6917779da99.db9f2fa8-3982-4234-9d20-52796b2e9ed3
https://store-images.s-microsoft.com/image/apps.29420.4dc169fb-83f3-498c-a96e-cc2ec7bf30ac.67081559-eccb-4b9f-9630-a6917779da99.f71d290b-78cf-467d-890c-e03b2ba2a3bf
https://store-images.s-microsoft.com/image/apps.28397.4dc169fb-83f3-498c-a96e-cc2ec7bf30ac.67081559-eccb-4b9f-9630-a6917779da99.44fbb672-8457-4186-8043-d6ae6c393094
https://store-images.s-microsoft.com/image/apps.44896.4dc169fb-83f3-498c-a96e-cc2ec7bf30ac.67081559-eccb-4b9f-9630-a6917779da99.696d2465-2e0b-42b8-b87b-cb172c15fc10
https://store-images.s-microsoft.com/image/apps.5876.4dc169fb-83f3-498c-a96e-cc2ec7bf30ac.67081559-eccb-4b9f-9630-a6917779da99.247ea0e1-d291-4f2d-a878-d675284a91c6