DS365 E-Services

by Dynamics Stream

Empower Employees to Request Services Required in an Organization

Employee self-service (E-Service) is a feature that empowers employees to request and follow up on request status in a very actionable manner directly through a company's ERP. DS365 E-Services module is a digital solution for quick and easy access to finance, administration, and IT-related requests.

For example, expense claims, petty cash, advances, business cards, Business Travel requests with approval status, and financial activities.

Request Maintenance From your ERP Solution

Employees can create requests from a web portal . The request explains the concerns to be addressed with all necessary information, and the User needs to submit a request for Approval from Multiple layers depending upon Company's hierarchy. At First Stag, the line manager can quickly evaluate whether the request should be processed or not and then follow up on the request, including issuing purchase orders and posting financial entries as needed.

Utilizing the DS365 E-Service App, you may manage requests promptly, maximizing resource optimization, enhancing coordination between requestor and approver, and reducing resolution time.

Features and Benefits of DS365 E-Services App

  • Easy to set up and user-friendly feature
  • Enhance able Solution as per business requirements
  • Include images and comments with your request.
  • Approve requests, immediately create purchase orders, and create relevant documents
  • Check out other employees' requests and status to avoid duplication.
  • Only the user who created the request can view and update the document.
  • Request controls dashboard according to User Role.
  • The comprehensive workflow capability is compatible with E-Services.
  • Installation note: When installing Dynaway Requests, Dynaway EAM for Dynamics 365 Business Central is also installed.


    A Team Member license is required to create Requests.

    Supported Editions

    This app supports the Essential and Premium editions of Microsoft Dynamics 365 Business Central.

    Supported Countries

    United Arab Emirates, Australia, Canada, Ireland, South Africa, United Kingdom, Saudi Arabia, Lebanon, Qatar and the United States.

    Supported Languages

    English (United Arab Emirates, Australia, Canada, Ireland, South Africa, United Kingdom, Saudi Arabia, Lebanon, Qatar, United States)

    At a glance