https://store-images.s-microsoft.com/image/apps.51409.842ab353-a25c-40bb-8fc9-a882a39025eb.26bcaa3c-52a0-464d-8596-698584de6f98.849c8337-d533-4d16-928a-72ad4b0cc7cd

Customer Complaint Samadhan

by Samadhan

Transform Customer Experience with a Proactive Complaint Management System

Solution Overview


Platform: Microsoft Dynamics 365 Business Central


Purpose: Transform Customer Experience with a Proactive Complaint Management System


Salient Features

· Role Center with Real-Time Complaint Dashboard

· Smart Complaint Recording & Tracking

· Automated Email Notifications & Alerts

· Document & Evidence Attachment

· Seamless Integration with Sales & Customer Modules

· Workflow & Escalation Management

· Analytics & Reporting

· User Access & Role-Based Security

· Customizable Complaint Categories & Statuses

· Mobile & Web Compatibility

At a glance

https://store-images.s-microsoft.com/image/apps.24704.842ab353-a25c-40bb-8fc9-a882a39025eb.26bcaa3c-52a0-464d-8596-698584de6f98.d52d8a70-cde2-4a3f-9460-6e90b0946ea4
https://store-images.s-microsoft.com/image/apps.18168.842ab353-a25c-40bb-8fc9-a882a39025eb.26bcaa3c-52a0-464d-8596-698584de6f98.4f5ded96-53a6-4823-a35d-6824323d5221
https://store-images.s-microsoft.com/image/apps.35556.842ab353-a25c-40bb-8fc9-a882a39025eb.26bcaa3c-52a0-464d-8596-698584de6f98.7702e4f8-f0f6-4b30-ba4b-60da7a701b7a