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Coveo for Dynamics 365

Coveo

AI-powered search that delivers relevant & unified content from both inside and outside Dynamics 365

Coveo's AI-powered search brings relevance to every interaction customers, partners and employees have with your organization. It continuously learns from every query, leads users to better outcomes, and gives you insight to deliver better customer service and richer content.

Intelligent Search - Create a truly seamless search experience for all Dynamics users. Coveo indexes and unifies all your company’s content regardless of where it is located.

Automated Learning - Automatically optimize relevance and shorten search time. Coveo learns what outcomes are most successful and auto-tunes results to the most meaningful content & recommendations.

Insight & Analytics - Better understand what people are searching for and identify content gaps to drive continuous improvement. Coveo provides extensive analytics and intuitive dashboarding capabilities for developing insight.

Empower your agents and employees with Coveo Intelligent Search to efficiently find answers and solve problems.

Your Microsoft Dynamics and external source data such as Sharepoint, OneDrive and Lithium can be searchable in Coveo within less than 1 hour with minimal development effort so you can start gaining efficiencies and seeing results. You can get more details and the full documentation here.

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