ScreenMeet Cobrowse

ScreenMeet

5.0 (1)

Enterprise Cobrowse Support for the customer experience service evolution

Cobrowse from ScreenMeet makes it simple to provide support directly on the Web Site with no download by the end-user. ScreenMeet is tightly integrated into the Dynamics365 Omnichannel workflow and lets the agent see what the customer is doing on the web site, use a laser pointer to guide the customer and annotate and scroll the customer’s screen. You can even obfuscate your customer’s PII and passowrds. Cobrowse works on all browsers (Edge, IE, Chrome, Firefox and Safari) and on all OS’s including Windows, Mac, Android, iOS and Linux.  ScreenMeet writes all session data back to Dynamics365 to provide an audit trail and for analytics. Contact us for enterprise pricing and with other questions at support@screenmeet.com
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