SightCall for Microsoft Dynamics 365

by SightCall, Inc.

(21 ratings)

Solve customer and field service issues instantly with AR and AI-powered remote video support

SightCall for Microsoft Dynamics 365 combines SightCall’s industry-leading visual support platform with the power of Microsoft Dynamics 365. Experts see and guide customers remotely using live video from a mobile device with AR and AI technology. The enterprise-grade SightCall platform enables customer service organizations to improve customer experience and reduce costs as they deliver innovative service with a competitive edge. The fully customizable SightCall platform is built on a secure global network that seamlessly integrates into Microsoft Dynamics 365 for a complete view of the customer service process. Organizations can deliver visual support services while maintaining GDPR, CCPA, and HIPAA compliance with SightCall.

Popular Features Include:
  • Live Video
  • Augmented Reality
  • Live Pointer & Annotations
  • URL Co-Browsing
  • Remote HD Photos and Flashlight
  • Geolocation and Timestamp
  • Document Sharing
  • Signature Collection
  • Optical Character Recognition (OCR)

At a glance