Zoho CRM for email image

Zoho CRM for email

by Zoho Corporation Private Limited

(2763 ratings)
Microsoft Logo
Marketplace ratings
(43 ratings)
(21%)
(12%)
(16%)
(9%)
(42%)
Rating summary image
G2 ratings
External rating provider logo
Rating star
(2720 ratings)
Your review
To submit your rating and review, first get the app and let us know about your experience
By getting this product, I give Microsoft permission to use or share my account information so that the provider can contact me regarding this product and related products. I agree to the provider's terms of use and privacy policy and understand that the rights to use this product do not come from Microsoft, unless Microsoft is the provider. Use of AppSource is governed by separate terms and privacy.
Showing 1-10 of 200 reviews
Sort by:
Thu, Apr 24, 2025
best sales and lead management software

What do you like best about the product?
sales and lead management software tools
What do you dislike about the product?
there is nothing to dislike the saftware
What problems is the product solving and how is that benefiting you?
its realy greate

Tue, Apr 22, 2025
The best option to manage your leads

What do you like best about the product?
Its compatible with other platforms, my company uses it with respond.io and the comunication between both apps its excellent, they update so quickly
What do you dislike about the product?
If you dont use the specific commands for a lead the system tends to crash, for example if you change the sub status of a lead in another platform and its not compatible with zoho, the system crash out
What problems is the product solving and how is that benefiting you?
It helps our company to see if the leads are qualified or not, also to be sure that they get a response on time

Sat, Apr 12, 2025
Best diverse and customizeable CRM I've used

What do you like best about the product?
The ability to customize so many different aspects and functionalities
What do you dislike about the product?
support is not easily accessible without having to pay for premium
What problems is the product solving and how is that benefiting you?
At this time we are not experiencing any issues, all is working perfectly

Sat, Apr 5, 2025
very intuitive CRM

What do you like best about the product?
simple interface, easy integrations, easy import
What do you dislike about the product?
many apps don't have the integrations with zoho
What problems is the product solving and how is that benefiting you?
client and account data history

Fri, Apr 4, 2025
Buyer of CRM

What do you like best about the product?
I've been using Zoho for over 10 years I think it's one of the best easiest to use easiest to integrate into our workflow and really just has evolved with the times to become much more dynamic
What do you dislike about the product?
I think the only thing I dislike about it is you have to have zoho campaign separate from Zoho CRM
What problems is the product solving and how is that benefiting you?
It really gives us a holistic view of where we are with each potential client and obviously with the clients that we have we have all sort of tracking their business that they've done with us and all the communications we have between us

Wed, Apr 2, 2025
Best CRM i ever used

What do you like best about the product?
Zoho is the solution for my daily work. Each tab and term is so easy to understand, and integration with our Outlook was so easy. The implementation was seamless and Zoho occupied with features fit for my daily work. i use Zoho on a daily basis for my leads and Deals creation. To date, we haven't found any issue; for any need, we always got the best customer support from Zoho.
What do you dislike about the product?
As the CRM is a very large software, the loading time of it bit high. If you could help with that, that would save more time for us.
What problems is the product solving and how is that benefiting you?
it gives us complete solution to track and keep my date to day work . Through tasks creation n Zoho's daily alert I could keep complete my daily task up to date.

Sat, Mar 15, 2025
Zoho

What do you like best about the product?
Offers a high degree of customization, interface is straightforward and intuitive and the mobile app is great.
What do you dislike about the product?
Switching between apps can feel clunky, slow response times or inconsistent support quality, especially on lower-tier plans.
What problems is the product solving and how is that benefiting you?
Centralizes all customer information in one platform, making it easily accessible and organized. Helps with collaboration across sales, marketing, and support teams.

Tue, Mar 4, 2025
Happy with the Crm

What do you like best about the product?
Zoho CRM is an excellent choice for businesses of all sizes looking to enhance their customer relationship management. With a robust set of features, including lead management, workflow automation, sales pipeline management, and detailed analytics,
What do you dislike about the product?
I'm using it from long time but till now I have not faced any major issue
What problems is the product solving and how is that benefiting you?
Zoho helps to keep proper tracker and there is very easy steps not much complicated to use where I fell easy and helpful

Mon, Mar 3, 2025
Great Tool to Manage Teams

What do you like best about the product?
The flexibility it gives in terms of customization. The ease of use. I have been using Zoho Projects for a long time now. Zoho People to track performance of my associates and Zoho Cliq for internal team communication and my experience has been noting but exceptional.
What do you dislike about the product?
The interface could have been better, everything else is great.
What problems is the product solving and how is that benefiting you?
Great features and customization capabilities in a cheaper price range.

Thu, Feb 27, 2025
Zoho offers a comprehensive suite of business tools with great customization options

What do you like best about the product?
Zoho One is an excellent all-in-one business suite that provides incredible value for money. What I like best about Zoho One is its seamless integration across multiple business applications, including CRM, finance, HR, marketing, and project management. Having all these tools under one platform eliminates the need for multiple software subscriptions, making it a cost-effective solution for businesses of all sizes.
What do you dislike about the product?
I haven't found any much negatives in Zoho one
What problems is the product solving and how is that benefiting you?
Instead of paying for multiple software subscriptions, businesses get a cost-effective solution with a single Zoho One license. Zoho One centralizes data, making it easier for teams to collaborate and access real-time insights.

Showing 1-10 of 200 reviews