ConnectWise Control for Outlook

by ConnectWise

(449 ratings)

Create and schedule ConnectWise Control sessions with clients and end-users from your Outlook inbox.

Getting requests for technical support by email? Supporting your clients and end-users remotely is quicker and easier with ConnectWise Control for Outlook.

Turn email requests into remote support sessions

Quickly respond to an email request for remote support by clicking on the ConnectWise Control add-in located in your Outlook toolbar while the email is highlighted. We’ll create a support session with the name of the end-user in your ConnectWise Control instance. We’ll also send an Outlook appointment reminder to you and your client with a link to join the remote support session.

Collaborate with ConnectWise Control remote meetings

It’s even easier to collaborate with the ConnectWise Control add-in. Coordinate small meetings by clicking on the ConnectWise Control add-in located in your Outlook toolbar with an email highlighted. We’ll respond to the original sender of the email with an Outlook appointment and automatically create a remote meeting session in your ConnectWise Control instance.

You will need a ConnectWise Control account to use ConnectWise Control for Outlook. Visit to sign up for a trial.

Add-in capabilities

When this add-in is used, it
  • Can send data over the Internet
  • This add-in can access and modify personal information in the active message, such as the body, subject, sender, recipients, and attachment information. It may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance