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Showing 1-6 of 6 reviews
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Wed, Oct 2, 2024
Marketplace review
Good, but...
This app does what it does well enough. What would make it stellar, though, would be the ability to create a Freshdesk ticket from a chat.
Tue, Jun 18, 2024
Marketplace review
does not work in channels
Fri, Feb 16, 2024
Marketplace review
Randomly stops working
We've had two issues with this in the last 6 months. I had to create a new channel last time to get it working again. I tried working with their support but they were not able to figure out the issue. It just happened again. Very frustrating as team members rely heavily on this channel.
Mon, Dec 6, 2021
Marketplace review
Great App!!
Works perfectly for my agents and helps in saving a lot of time for my agents
Tue, Jun 4, 2019Edited
Marketplace review
It's not working
I tried following the steps, but the app doesn't install.
Tue, Mar 5, 2019Edited
Marketplace review
Didn't work
I tried following the steps, but the app doesn't install.